Kunes Buick GMC of Greenfield - Service Center

Great staff The staff at John Paul are friendly, knowledgeable, and overall great people. I always feel welcomed when I go there and I always leave with a smile! The staff at John Paul are friendly, knowledgeable, and overall great people. I always feel welcomed when I go there and I always leave with a smile! More

Great service dept Solomon is as professional as they come. Always very courteous to all customers. Goes the extra mile to call us all by our last name. Don't get that v Solomon is as professional as they come. Always very courteous to all customers. Goes the extra mile to call us all by our last name. Don't get that very often in other places of business. More

Excellent Experience Fast, efficient, thorough service. Courteous, helpful personnel in all departments. Accurate assessment of service needs and fair prices. Comfortab Fast, efficient, thorough service. Courteous, helpful personnel in all departments. Accurate assessment of service needs and fair prices. Comfortable waiting room and speedy check-out, More

Pretty good. I am always pleased with the service that I receive, however, I would really appreciate if I request something, that my request is followed through in I am always pleased with the service that I receive, however, I would really appreciate if I request something, that my request is followed through in it's entirety. I recently brought my car in for service as I knew I may have a dead mouse somewhere in my car. John Paul's Service was going to have the car the entire day. I requested a search and removal of the mouse, shampooing and cleaning of the entire interior of the car. They found the mouse behind my glove compartment and cleaned that area and the glove box very well. I was told they vacuumed the vehicle and the smell had already improved, which was true. However, the next day, I still saw mouse droppings on my dash and there was still a faint smell. I'm disappointed in the fact the service department had the car the entire day (with an appointment), and did not follow the cleaning request entirely. I completely understood there would be a cost to the shampooing and additional cleaning. I elected to do with John Paul's as they are familiar with my car, but feel the job was short changed. More

Oil change My experiences were really good. The service was thorough and completely done. Showed me the air filter then told me the cost and if i would replace i My experiences were really good. The service was thorough and completely done. Showed me the air filter then told me the cost and if i would replace it before doing it. More

Awesome service John Paul’s is a great place for all your automotive needs. It is always a good experience. Thanks for the good service and warm atmosphere. John Paul’s is a great place for all your automotive needs. It is always a good experience. Thanks for the good service and warm atmosphere. More

Always a pleasant experience! Everyone from the time you drive into the service department until the time you leave is very friendly. They explain everything very clearly and give Everyone from the time you drive into the service department until the time you leave is very friendly. They explain everything very clearly and give you estimates of cost. Have been dealing with this dealership for over 10 years and have never had a bad experience. More

Very polite and informative. I have always had a good experience dealing with your company. Nice people and very helpful... Thank you. I think that just about covers it. I have always had a good experience dealing with your company. Nice people and very helpful... Thank you. I think that just about covers it. More

Oil Change An oil change and general check of car gives me peace of mind for use of my car. The service rep was great! He offered his availability if I have qu An oil change and general check of car gives me peace of mind for use of my car. The service rep was great! He offered his availability if I have questions. I had a good experience with this service appointment. I like the summary of what as reviewed. Thank you! More

It was timely and comfortable I enjoyed the wait. Looking at the birds and the fish. Also having the opportunity to look at the new deals on the showroom floor was delightful. All I enjoyed the wait. Looking at the birds and the fish. Also having the opportunity to look at the new deals on the showroom floor was delightful. All together it was a pleasant experience. More