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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,052 Reviews

2,052 Reviews of Kunes Buick GMC of Greenfield - Service Center

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December 20, 2018

Great service The folks in the service department take great care to get your car serviced and back on the road as quickly as possible. They keep you updated on any More

by Don77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Kunes Buick GMC of Greenfield responded

Hi Don and thanks for the great feedback! We're very happy that our service team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Mike Evans - Service Director

December 18, 2018

Fantastic Staff At John Paul The staff made sure I had an enjoyable and stress free experience with my maintenance appointment. The service was done in a timely manner in the tim More

by Laurap44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Talbot, M. Rivera
Dec 18, 2018 -

Kunes Buick GMC of Greenfield responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Mike Evans - Service Director

December 18, 2018

Good sevive appointment. All went well. The service for oil change and tire rotation was done without any problems and all was completed to my satisfaction, also the customer More

by TWENDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Kunes Buick GMC of Greenfield responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Mike Evans - Service Director

December 16, 2018

Quick routine service! Friendly, professional staff, quick service and check-up, complimentary car wash! Comfortable waiting room, too! Staff who had helped when I bought my More

by NANCY17.2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Corneliuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Evans - Service Director

December 15, 2018

Decent Service...but? In for service...repeat customer for about 4years now. Had too wait 2+ hrs, for shuttle driver. Waited 30mins for a complimentary car wash, afte More

by GEEEFORCE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leppard
Dec 17, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Mike Evans - Service Director

December 13, 2018

Informed cost efficient! Was a routine maintenance visit (oil change) was informed my air filter needed replacing was given the option of a GM or cost efficient after market More

by MALCOWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Talbot
Dec 14, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, Mike Evans - Service Director

December 13, 2018

#1 auto dealer I was an employee in sales for some months. I also was and am a customer. I based my answers on the service I receive every time I take my car in for More

by torressandy45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evens, Randy Zimmerman, Luis Herrera, Lisa Kaluzny
Dec 14, 2018 -

Kunes Buick GMC of Greenfield responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at John Paul's Buick GMC. Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Take care! Best regards, Mike Evans - Service Director

December 10, 2018

It was pleasant, professional and timely. No complaits all. The staff as pleasant, professional and the estimated time for completion was on point. I would recommend this dealership to anyone who drives a Buick More

by BluFab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Mike Evans - Service Director

December 09, 2018

Great staff Steve in service is very helpful and friendly everytime I go to dealer.steve is always very nice whatever the service problem is. Service hours are he More

by CCINDER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Evans - Service Director.

December 09, 2018

Solomon is awesome! customer service was excellent! detailed assistance and very friendly. easy to work with and attentive to my needs. lobby could use and update bur oth More

by nstarr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for your kind words. We are very happy to hear that Solomon and our team were friendly and attentive during your visit to our dealership. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. We will be sharing your comments with our team and if you have any questions, please don't hesitate to reach out to us again. Best regards, Mike Evans - Service Director

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