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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,052 Reviews

2,052 Reviews of Kunes Buick GMC of Greenfield - Service Center

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March 19, 2019

Repair Quick turn around, without having an appointment. 0rdered additional parts and called to schedule the install. Brought it in around 11am and it was re More

by Djd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Kunes Buick GMC of Greenfield responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Evans - Service Director

March 17, 2019

One problem did not get fixed this is the 2nd time I’ve brou See abovei have an intermittent problem with my gas gauge. Sometimes I fill up and it does register full. Still a problem I have brought the vehicle More

by TERRYFANGLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Mike Evans - Service Director

March 16, 2019

Eddie did great on my vehicle! Highly recommend lube tech Eddie Sanders always does an amazing job on my vehicle and making sure it is in tip top shape! I always work with him and More

by Cutie31199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie , Anna Marie Davis
Mar 29, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Mike Evans - Service Director

March 16, 2019

Very satisfied Our 2012 Buick LaCrosse had a problem with the trunk opening on it’s own. Also needed the emissions check plus alignment for the tires, brakes and ba More

by TSCALISH
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Kunes Buick GMC of Greenfield responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Evans - Service Director

March 16, 2019

Advisor was professional, helpful, knowledgeable and friemdl Service was professional and well done. Labor charge was as much as the parts, only negative. They were prompt with description of needed service am More

by klarson28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Kunes Buick GMC of Greenfield responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Evans - Service Director

March 16, 2019

Stop sending me surveys John Paul GMC is where we have taken our last 2 Acadias and now we have our sister and brother in law going there to. They are great. More

by Mr_Scrody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. Mike Evans - Service Director

March 15, 2019

Oil change. Joseph Carini is very helpful and knowledgeable. Always smiling! Will be back for service in the future. Love his passion for cars. Thanks for th More

by Carini13!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carini
Mar 29, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Evans - Service Director

March 15, 2019

On time work completed professionally John Paul service professional from greeting to service to check out! I prefer to have all my service work done at JP. prices for the most part are co More

by RickP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Herrera
Mar 29, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

Mar 29, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

March 14, 2019

Horrible Went for oil change/tire rotation. Was told needed new lug nuts, would take few minutes. Hour later no update. Total time there 3 hours More

by Jrp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Kunes Buick GMC of Greenfield responded

JRP, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Mike Evans - Service Director

March 14, 2019

Great service Ed thoroughly explained the process and made everything go smoothly. Very happy with my service. My experience made the situation less stressful tha More

by KKAMPA3511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed in service
Mar 19, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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