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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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March 31, 2023

Appreciated that you are can now schedule Service On-Line if you prefer. Scheduled an Oil Change with Tire Rotation. Was cheerfully greeted and checked in by my Advisor Solomon. The Service and Complimentary More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Kunes Buick GMC of Greenfield responded

Steve, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 31, 2023

The workmanship is very poor there was oil dripping all over the front of motor and radiator and the ground where my truck was parked i can't tell if it was still leaking or not mr Steve the service stated More

by CADAMS49361145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 29, 2023

They got me in even though there was a schedule conflict. They did a great job on my new SUV. Thanks More

by Timbers69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 28, 2023

hit and run damage repaired beyond expectation. service employees friendly and easy to work with. enjoyed the entire ordeal even though I was the injured party. More

by stodor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 27, 2023

I dropped my vehicle off due to a diagnosis of transmission issues. Was told by service that my vehicle was fine. On my way home, same problem? Why was this issue undetected? More

by nashdiana4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

nashdiana4 responded

A great dealership. My services was just poor.

March 26, 2023

The car service was good, but as always we were told the car would be washed and as always it wasn't. More

by guyamoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 25, 2023

Bought my car and it had an acceleration problem got the job done right away came in on a Saturday they told me wasn’t gonna be ready before Monday at me done by 11:30 More

by kross41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 25, 2023

great service love coming to john paul my car aways running good keep up the good job have a blessed day More

by Davian jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review, Davian! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 24, 2023

The dealership was able to solve the problem of my engine light being on, but it did take three times of returning the vehicle. More

by mstrehlow
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 24, 2023

Ed and the body shop guys did an excellent job on my car. They went above and beyond. More

by Musicman668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Kunes Buick GMC of Greenfield responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at John Paul's Buick GMC was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Mar 27, 2023 -

Musicman668 responded

Ed and his team in the body shop did an excellent job fixing my car and did a few things I didnt even expect. The car was very clean. It looked like it was washed and I think they even cleaned my floor mats inside the car , which were pretty dirty. Thanks alot Ed!! You were very friendly and professional as well.

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