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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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April 16, 2023

Needed a thorough “going over” safety inspection for my truck so I took it in and had it done. The small problems were taken care of and I can now drive it with confidence. Thank you to the service depar More

by Wantoknow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The serve technician that Nan’s led the work!
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Apr 19, 2023 -

Kunes Buick GMC of Greenfield responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 14, 2023

The staff has gotten less friendly over time. And the prices are ridiculous. The sales staff is great, but I’d love to not feel like I’m a bother to the service staff when I’m giving y’all my bus More

by sachinkchheda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the guy’s name I dealt with this time
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Apr 18, 2023 -

Kunes Buick GMC of Greenfield responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 13, 2023

Service appointment was available very quickly. My vehicle was ready on time as promised with the work completed as estimated. More

by Asweetangel99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from John Paul's Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 12, 2023

Very friendly staff. Work was done in a timely manner and car was kept clean inside. More

by crste310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 12, 2023

Super friendly staff, efficient, and helpful! Everything was clean and there was even a parrot! More

by rahudicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

April 12, 2023

Steve the guy I worked with is very professional. I was taken on time and given real time updates. More

by Riektina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Kunes Buick GMC of Greenfield responded

Riektina, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 10, 2023

Found John Paul at the auto show and went to see them almost immediately. Sales person was friendly and helpful, and we bought on first visit. All service visits have been great. Looking forward to a More

by CONNIET43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Papelbon 5 stars
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Apr 12, 2023 -

Kunes Buick GMC of Greenfield responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 10, 2023

Very friendly staff. Helped me with my air filters too. Great team over all. Rate 10 out of 10 More

by Dom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 09, 2023

Awesome service technians service writers and management I would recommend to my friends and family For all there service needs More

by joeprodoehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe prodoehl
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Apr 11, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 08, 2023

Great service and great work! I would recomend John Paul Buick to everyone! Really like this place from top to bottome More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2023 -

Kunes Buick GMC of Greenfield responded

I cannot thank you enough for your wonderful review of John Paul's Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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