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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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May 20, 2023

I contacted John Paul’s Buick Dealership on behalf of my 24-yr old daughter, who lives in Milwaukee, and whose car broke down. She just started a new nursing job, so was stressing about how she was going to More

by JMcG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
May 23, 2023 -

Kunes Buick GMC of Greenfield responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 17, 2023

Good pricing on maintenance and they are quick for fixing the problem that I’ve had More

by Tinkerbell3179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 16, 2023

I airways trust John Paul’s Buick GMC with my car. Time after time, visit after visit, consistently excellent service More

by Heather Close
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 18, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

May 15, 2023

My actual car service was great. My service advisor and shuttle driver were top notch! However an incident occurred at the time of my appointment and I am disgusted by the lack of pr More

by elena.goldstein
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uncertain of the names of the two women at the customer service desk, but they were very kind and helpful. I can’t recall my advisor’s name but he was excellent. Solomon was a major issue.
May 11, 2023

Very efficient, waiting room was comfortable. Their time estimates were on target and price estimates reasonable. More

by Tmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 06, 2023

I don't know They did a great job they even washed my car, and came to my house to pick me up More

by DHABIGHORST@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Hi
May 09, 2023 -

Kunes Buick GMC of Greenfield responded

We are glad to hear you enjoyed your recent visit to our service department. At John Paul's Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 05, 2023

Always been very helpful and leaves me know if something has to be taken care of. Steve is always leaving me know More

by Bernice1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 04, 2023

Work was done well. Wish there was more direct communication from the service team. We had to call to check when we heard nothing for a few days. Wish they had text capa More

by Aquirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 04, 2023

Very professional, efficient, and friendly. Work was well done and added unexpected bonus of 2 big beautiful birds and a dog face puffer fish in the waiting area (as well as tvs). Will definite More

by Rschristian20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 04, 2023

Always have a good experience at John Paul’s. Solomon is a great service writer and always helpful More

by JOAN.HELLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Kunes Buick GMC of Greenfield responded

Joan, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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