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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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May 30, 2023

I brought a car from john paul buick, The sales person Andre and the finance person married were great. More

by vickieclark90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

May 30, 2023

We will boo longer use John Paul. Services manager terrible, never called in 8 hours to foolow up with what was happening and then lied about it! Have that same service manager three More

by rubyethepheasanthunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Kunes Buick GMC of Greenfield responded

To whom this may concern, My name is Joseph Carini I'm the Service Manaher for John Paul's Buick GMC. I apologize for the experience you had with us, I'm assuming you are referring to the Service Advisor? Unfortunately, I'm not able to look up your transaction history because this review does not state your name. If you want to email me privately at jcarini@johnpaulsautomotive.com I would love to look into this. Look forward to hearing from you. Thanks

May 26, 2023

As always the service provided was excellent, prompt and thorough. Only the needed repairs were suggested. Staff was very friendly and accommodating. More

by Jules68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

May 25, 2023

Took care of my concerns. Listened to the description of the problem. Explained the solution in clear terms. Problem fixed. More

by JOEMTCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 26, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 25, 2023

Received prompt help when I called. Got my car in right away and fixed fast after finding the part. Excellent customer service. They went above and beyond to get me taken care of when a More

by Flippfawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Kunes Buick GMC of Greenfield responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 24, 2023

Great service and they were very patient and helpful. Solomon took time to understand my situation and was very informative about what the problem could be. More

by Whippettds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 22, 2023

Excellent, excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent service..please get another format. Much to long!!!!!! More

by genel5575@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

May 21, 2023

They were friendly, clear & helpful. Very responsive to my questions and concerns about my vehicle. We’re able to get the job done. More

by j.delude88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 20, 2023

Service was excellent. Staff is very friendly. This dealership is fantastic! Nothing else will say more! You are a '10' AMEN!! More

by VGKOPPA
Recommend Dealer
Yes
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May 23, 2023 -

Kunes Buick GMC of Greenfield responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 20, 2023

Steve did great at answering all my service and maintenance questions regarding my vehicle! The vehicle was done ahead of schedule and works great now! Thank you! More

by Zonie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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