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Kundert Volvo of Hasbrouck Heights - Service Center
Hasbrouck Heights, NJ
691 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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691 Reviews of Kundert Volvo of Hasbrouck Heights - Service Center
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July 05, 2016
Quick fix on busy weekend Our Volvo XC60 would not start. I called our regular Volvo dealer (Kundert Volvo englewood) and they were swamped on Friday July 1 and I was unable to Our Volvo XC60 would not start. I called our regular Volvo dealer (Kundert Volvo englewood) and they were swamped on Friday July 1 and I was unable to bring in. Angel suggested I call the hasbrouck heights service since they would be open last Saturday (July 2) . I spoke with Chip/Jim ( honestly I am unsure which bc my toddler was screaming at me) who said he would squeeze me in and help me out the best he could. I just needed to get car there by the morning. Volvo road service sent a tow truck at 8:30am and Chip/Jim called me when the car arrived and said he would call me after he took a look at car. Car probably arrived there around 10am. He called me at 11:30am and she car was fixed. The battery was defective and he switched to a new battery. Everything was covered under warranty so he said I could pick up my car anytime before they closed at 4:45pm. My husband picked up car and Chip explained how he knew it was the battery and not the alternator. we were very happy with our experience.. Just wish it was closer to our house. More
by Linsvolvo88
Employees Worked With
Chip Griffin, Jim Penambere
July 04, 2016
Outstanding Service Nice customer service work was done in an efficient manner. Friendly service I was told exactly what would be done to the service of my car. Nice customer service work was done in an efficient manner. Friendly service I was told exactly what would be done to the service of my car. More
by Jamisondr7
Employees Worked With
Jimmy, Jim Penambere
June 25, 2016
Awesome service . They always accommodate my crazy schedule with a loaner and get the job done. Kind, friendly, and always helpful. Love these guys! . They always accommodate my crazy schedule with a loaner and get the job done. Kind, friendly, and always helpful. Love these guys! More
by Lorij
Employees Worked With
Other Employees :
Pete Pesce, Chip Griffin, Jim Penambere, Mary Martiak, Theron Mallard
June 21, 2016
Nice & easy They did the first (free) service for my 2016 XC90. The computer update took a while, but nothing they can do about that. Everyone I spoke to was very They did the first (free) service for my 2016 XC90. The computer update took a while, but nothing they can do about that. Everyone I spoke to was very friendly More
by MIke
Employees Worked With
Pete Pesce, Jim Penambere
June 17, 2016
Professional Servicing could not be easier. From the indoor service area drive-in, friendly, expert service associates, a loaner car ready to go, and when finish Servicing could not be easier. From the indoor service area drive-in, friendly, expert service associates, a loaner car ready to go, and when finished the service manager reviews the details with you, It is a great experience More
by JGF
June 16, 2016
no surprise I moved back east a short time ago from Texas, which is where I purchased my Volvo. I wasn't sure what to expect in regard to service in the my metro I moved back east a short time ago from Texas, which is where I purchased my Volvo. I wasn't sure what to expect in regard to service in the my metro area. Chip was great. Professional, thoughtful and very nice. Couldn't have asked for more. More
by Me
Employees Worked With
Chip Griffin
June 09, 2016
Absolute Best Customer Service! After leasing my first S60 from KunderVolvo several years ago, I decided to stay with Kundert for my second S60 due to the great customer service I re After leasing my first S60 from KunderVolvo several years ago, I decided to stay with Kundert for my second S60 due to the great customer service I received both at the sales level and at the service level. I recently brought in my 2016 S60 for warranty work and was once again treated in the best manner possible. The service department is extremely professional and attentive to all customer needs and above all, takes pride in their work. I continue to use Kundert even though I no longer live in the area and now am over an hour away....well worth the drive to Kundert!! More
by jnjbmy
Employees Worked With
Other Employees :
Pete Pesce, Chip Griffin, Theron Mallard
June 08, 2016
Happy 2006 S60 Owner! Kundert has serviced my 2006 S60 since I bought it new from them, and the car which has 200,000 miles continues to run like new. The service group is Kundert has serviced my 2006 S60 since I bought it new from them, and the car which has 200,000 miles continues to run like new. The service group is very professional, responsive, courteous, friendly and helpful. It's always an excellent service experience at Kundert Volvo! More
by easpras
Employees Worked With
Pete Pesce, Chip Griffin, Jim Penambere, Mary Martiak
June 06, 2016
Excellent Service This dealership is family owned. Have purchase 5 Volvo's and have always maintained them with their service department. Service is always top grade. This dealership is family owned. Have purchase 5 Volvo's and have always maintained them with their service department. Service is always top grade. Staff is very knowledgeable and goes the extra mile. I would highly recommend this dealership. More
by bhm344
June 06, 2016
review Pete Pesce is a true professional who attended to all of our needs - from having a loaner prepared for us, to checking us in, to keeping us informed , Pete Pesce is a true professional who attended to all of our needs - from having a loaner prepared for us, to checking us in, to keeping us informed , to preparing our car for pick up. More
by vol
Employees Worked With
Pete Pesce
