Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Kundert Volvo of Hasbrouck Heights - Service Center
Hasbrouck Heights, NJ
691 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
691 Reviews of Kundert Volvo of Hasbrouck Heights - Service Center
Sort by
July 31, 2016
I had an appt for 1 month I called at 2:30 to see when my car would be done No call back at 3:35 I called again was put on hold 5 min. Only to be told the haven't even looked a I called at 2:30 to see when my car would be done No call back at 3:35 I called again was put on hold 5 min. Only to be told the haven't even looked at my car yet and I would have to wait until the next day. I then had my husband call and my car was ready for me that evening. I was told you were busy. I get it but what's the point of making an appt? Do you randomly choose which cars you are going to work on? Does anyone really care if waiting till the next day would work gor you? So no outstanding this time More
by Volvo
Employees Worked With
Chip Griffin
July 28, 2016
They looked after my needs in a timely fashion Everything was completed to the highest professional standards and they provided me a good loaner car so I wouldn't be inconvenienced, always friendly Everything was completed to the highest professional standards and they provided me a good loaner car so I wouldn't be inconvenienced, always friendly staff More
by Greg
Employees Worked With
Chip Griffin
July 26, 2016
The service has been excellent. Beginning with the sales person and now with the service personnel, the experiences have been amazingly friendly, courteous, and professional. I look Beginning with the sales person and now with the service personnel, the experiences have been amazingly friendly, courteous, and professional. I look forward to further great service! More
by Rubypointe
July 20, 2016
Service was great Pete did a great job working with me to resolve a problem. He was courteous and professional and ensured that I was satisfied with the work done, the Pete did a great job working with me to resolve a problem. He was courteous and professional and ensured that I was satisfied with the work done, the amount charged, and the time I spent there. It was an excellent experience. More
by Craig Robin
Employees Worked With
Pete Pesce
July 19, 2016
Service visit Jim was very friendly and showed me through the process as this was my first service visit since I bought the XC 60 few month ago. The service was qui Jim was very friendly and showed me through the process as this was my first service visit since I bought the XC 60 few month ago. The service was quick and pick up was smooth as well. More
by Amy Lee
Employees Worked With
Jim Penambere
July 19, 2016
Awesome I brought my 2011 Volvo in for service. It was my first time at this dealer and I was immediately given an appointment within a few days and a promise I brought my 2011 Volvo in for service. It was my first time at this dealer and I was immediately given an appointment within a few days and a promise of a loaner car. My service guy called me to recommend a few other things be serviced with the car and allowed me to keep the loaner over the weekend while they waited for parts. I loved the loaner so much he arranged a meeting with a sales person . I don't have the money now but will come back to Kundert when the time is right. Excellent service and price. More
by Sue
July 16, 2016
Service visit Mike and Pete are great to work with on service issues. The service department at Kundert Volvo is one of the best I have ever used in 40 years of dri Mike and Pete are great to work with on service issues. The service department at Kundert Volvo is one of the best I have ever used in 40 years of driving. More
by Biteme2
July 15, 2016
repair overdrive was well informed of the repair I needed and the cost . the service was prompt and accurate.chip had my car ready for pick up when promised. was well informed of the repair I needed and the cost . the service was prompt and accurate.chip had my car ready for pick up when promised. More
by 3527
Employees Worked With
Chip Griffin
July 12, 2016
car service went in for car to be serviced - everything was checked out and what was needed to be taken care of was - Pete called as soon as car was ready went in for car to be serviced - everything was checked out and what was needed to be taken care of was - Pete called as soon as car was ready More
by NJKlem
Employees Worked With
Pete Pesce
July 09, 2016
Great service entire staff excellent Went in for 10 thousand Mike check up. Felt with jeep on rt 23 in the past and they were terrible So expected bad service here but was surprised. Res Went in for 10 thousand Mike check up. Felt with jeep on rt 23 in the past and they were terrible So expected bad service here but was surprised. Restored my faith in service provided by the dealer. Everyone was great More
by Debandtom
