Kundert Volvo of Hasbrouck Heights - Service Center
Hasbrouck Heights, NJ
691 Reviews of Kundert Volvo of Hasbrouck Heights - Service Center
75,000 Mile Service Pete Pesce is the best - attentive, kind and thorough. He helps to make Kundert Volvo one of the top places to take your Volvo for service. I bought m Pete Pesce is the best - attentive, kind and thorough. He helps to make Kundert Volvo one of the top places to take your Volvo for service. I bought my XC-60 at Kundert in 2012 and the service has been outstanding every time I brought it in, The staff are always professional and highly competent. I have never had to bring my car back because something was done wrong. They get it right the first time. Thanks to Kundert service my Volvo has remained in top notch condition. More
Service Experience Excellent experience with servicing of my Volvo S90 for a complex issue. Mike Mazzaro Jr. was extremely courteous and professional. Highly recommend Excellent experience with servicing of my Volvo S90 for a complex issue. Mike Mazzaro Jr. was extremely courteous and professional. Highly recommend this facility for any Volvo Service matter. More
10K Mile Service fast and friendly Went in for my 10K mile checkup on year old Volvo. They were fast and courteous, and had me out in 90 minutes, which is what i was told coming in. W Went in for my 10K mile checkup on year old Volvo. They were fast and courteous, and had me out in 90 minutes, which is what i was told coming in. Will be back next year for my next service appointment. More
Service Date and Time: 04/19/2018 09:15 AM Service Advisor: Pete Pesce (Worst service advisor ever !!!!) Overall, worst service experience in my life. I Date and Time: 04/19/2018 09:15 AM Service Advisor: Pete Pesce (Worst service advisor ever !!!!) Overall, worst service experience in my life. I would not recommend this dealer to do any kind of service to your vehicle. More
Outstanding Service Department ALWAYS a pleasant experience! Pete is the BEST! He always explains everything that is scheduled for service and calls if something else is found. I l ALWAYS a pleasant experience! Pete is the BEST! He always explains everything that is scheduled for service and calls if something else is found. I leave feeling confident that I am safe in my vehicle. Thank you! More
"Great Service and Teamwork" I have been bringing my XC90 2016 to Kundert Volvo of Hasbrouck Heights for the past 2 years. For the most part, Pete is the one who usually helps me I have been bringing my XC90 2016 to Kundert Volvo of Hasbrouck Heights for the past 2 years. For the most part, Pete is the one who usually helps me with the service process. Pete is always very pleasant and very informative about every detail. Mike has also helped me in the past and he is just as nice and helpful. The waiting area is very comfortable. More
The very best customer service The level of service provided by Kundert Volvo is truly exceptional. I can honestly say that, since I purchased my XC90 in 2015, everyone I have met a The level of service provided by Kundert Volvo is truly exceptional. I can honestly say that, since I purchased my XC90 in 2015, everyone I have met at this dealership from sales to service has been friendly, kind, and dedicated to making sure all of my vehicle's needs are addressed. Pete, Mike and Billy Jr. were particularly helpful recently when my car had a spell of bad luck that required several trips to the shop within a few weeks time. The guys were extremely professional and accommodating, doing their best to make sure that any inconvenience to me was minimized. More
Service It is always a pleasure to get my car serviced at Kundert. I drive up from Monmouth County for each service and the staff is always professional and f It is always a pleasure to get my car serviced at Kundert. I drive up from Monmouth County for each service and the staff is always professional and friendly. It is appreciated! More
Disappointed My wife shopped around for a new car remote for my son's Volvo. She dealt with a parts person at Kundert and got a total price of $240 (part, labor a My wife shopped around for a new car remote for my son's Volvo. She dealt with a parts person at Kundert and got a total price of $240 (part, labor and s/w download). When I arrived this past Saturday, Pete Pesce told me it was $240 just for the part. I said my wife dealt with the parts manager and he gave her the $240 price. Peter said the parts guys goes not give out full prices (meaning labor and s/w download). He walked away from the counter (said nothing) and 15 minutes he came back and told me the parts guy in the back was a different person but he would give it to me for what was quoted. The parts guy did not update the system correctly. He then told me I could wait in the lounge. The car was actually gone for just 23 minutes (nice surprise), I was told it would be an 1 and 1/2 - no labor price adjustment however. Then on top of everything else Pete walks me to the cashier to pay and she is "missing" for at least 7-8 minutes. Anyway, I guess them even looking at the existing key was out of the questions. Just horrible service again at this dealership! More
Incredible kindness and expert knowledge This was the 3rd time I had brought my 2003 Volvo in for repairs. I was ready to junk the car since my drivers informational computer was broken as we This was the 3rd time I had brought my 2003 Volvo in for repairs. I was ready to junk the car since my drivers informational computer was broken as well as other problems. Pete Pesce explained all of the necessary details and the associated costs and helped streamline those costs instead of the usual trying to get me to do more. He is most kind as are all of the employees at Kundert Volvo.Tim my mechanic was sensational. I will keep going back again and again as long as my car is still is on the road. Can't recommend enough the service and support I was shown. More