Kundert Volvo of Hasbrouck Heights - Service Center
Hasbrouck Heights, NJ
691 Reviews of Kundert Volvo of Hasbrouck Heights - Service Center
Excellent Service for our XC60 We have been taking our Volvo XC60 to Kundert Volvo since 2012 for service and we are happy with the service we receive. Our XC60 had a water lea We have been taking our Volvo XC60 to Kundert Volvo since 2012 for service and we are happy with the service we receive. Our XC60 had a water leak recently from the windshield and the leaking water also burnt out the center control unit. The dealership took care of it by contacting Volvo to get the windshield resealed and the control unit replaced. We were provided with a loaner car while the repairs were done which was a life saver for us. Mike and Mike Jr. were very helpful and polite throughout the whole process. Billy Kundert Jr. personally reached out to us to make sure that everything was completed properly. Vicdan More
worst experience at any dealer or auto shop ever This is without doubt the worst experience I have had at any auto dealer or auto mechanic! They must have a lot of business given the indifference This is without doubt the worst experience I have had at any auto dealer or auto mechanic! They must have a lot of business given the indifference with which I was treated. Had a 9 AM appointment for my 10,000 service at maximum a one hour job- three hours later the car hadn't even been taken in and they couldn't give me a time for when it would be taken in. At that point I just left and will take my business elsewhere in the future. I get that it was the day after a snow fall and they were short handed. But was it too much to ask that they send an email telling their clients that the wait would longer than normal given the weather and that we might want to reschedule. As it was I made a considerable effort to keep my side of the bargain by arriving for my appointment on time. More
Service Comments As always - Pete Pesce handled my service problem 100%. As a senior woman and not knowing much about the mechanics of a car, for years whenever. . . As always - Pete Pesce handled my service problem 100%. As a senior woman and not knowing much about the mechanics of a car, for years whenever. . .whenever I brought my Volvo in for service - routine or wondering why my engine light went on. . .Pete made me feel relaxed and confident that it would be taken care of properly. Pete is patient and very professional. If there was a chart of 1 to 10 where 10 being the best service - Pete deserves a 10 Plus. Thank you for caring. More
Outstanding customer service We have owned Volvo’s since the 1980’s all from Kundert. The service is exceptional. Mike Mazzaro goes above and beyond to meet all your needs . He We have owned Volvo’s since the 1980’s all from Kundert. The service is exceptional. Mike Mazzaro goes above and beyond to meet all your needs . He certainly is an asset to the Kundert family. More
Thank you Kundert! Everyone is always so professional and helpful and always provide the best service. Thank you Pete, Mike & Billy for always providing great service ! Everyone is always so professional and helpful and always provide the best service. Thank you Pete, Mike & Billy for always providing great service !! Thanks, Kelly Reilly More
Courteous and speedy service. The last few times I've visited have been great experiences. I was greeted promptly on arrival, paperwork completed and shown to seating area on the The last few times I've visited have been great experiences. I was greeted promptly on arrival, paperwork completed and shown to seating area on the occasions when I was waiting. I was updated on progress and again when service had been completed and car was being washed. I always left in the promised window with work well-completed and my car clean. Also, when I'd forgotten items in the car, they were retrieved and accommodations made for repairs while I was out of town. I couldn't ask for a better service experience. More
Kundert Volvo offers superior workmanship and customer servi Kundert Volvo is an oasis of competency and quality in a vastness of poor service. They wave an angry and vengeful fist at mediocrity. They spit in t Kundert Volvo is an oasis of competency and quality in a vastness of poor service. They wave an angry and vengeful fist at mediocrity. They spit in the plump, sullen faces of the multitudes of corrupt repairshops, and dutifully attend their holy calling...Volvo repair and maintenance. A man’s modality of navigating his place in this grand American experiment is his car, and kundert Volvo has shown time and time again a commitment to preserving that very mobility which enables a man to earn his place, not as a serf in monarchies past, nor as a cog in a fascist machine, but as a freedom loving American. I am empowered by my forefather’s sacrifices to democratic ideals, and in the same way I am empowered by Kundert Volvo’s commitment to high quality vehicle maintenance. I am a political player in this grand American trial, because my mind is exalted, roaming and tending the gardens of freedom and democracy, and also my vehicle’s wheels spin consistently...thanks to Kundert Volvo More
Great Experience and Excellent Service!! I have leased/purchased a few Volvo cars from this dealer which I highly recommend. Their personnel is friendly, honest and courteous when dealing wit I have leased/purchased a few Volvo cars from this dealer which I highly recommend. Their personnel is friendly, honest and courteous when dealing with customers. They provide excellent service and have a great Customer Service Dept. Love their loaner program while one's car is being serviced!! I have brought in my 2010 S40 Volvo recently for routine maintenance. Pete Pesce (Service Rep.) has been a pleasure to deal with! He is professional, courteous, hard working and knowledgeable. He explained everything in detail and he truly cares about his customers. Sincerely, Alice V. Asadourian More
"Superb Service"!!! I dropped my car off for a routine maintenance recently and I was greeted by a professional, courteous and attentive service representative. Jose took I dropped my car off for a routine maintenance recently and I was greeted by a professional, courteous and attentive service representative. Jose took his time to go over any issues and explained everything accurately. This is nothing new at this dealership. Delivering exceptional customer service on all levels is the norm at Kundert Volvo. The sales department is also exceptional! I would highly recommend this dealership to anyone who is looking to buy a Volvo! More
Truly Exceptional I did not purchase my Volvo at Kundert - purchased from owner directly, but every time I bring it in for service, I never feel like I am getting a low I did not purchase my Volvo at Kundert - purchased from owner directly, but every time I bring it in for service, I never feel like I am getting a lower level of service. More