Kundert Volvo of Hasbrouck Heights - Service Center
Hasbrouck Heights, NJ
690 Reviews of Kundert Volvo of Hasbrouck Heights - Service Center
Great service team and customer service relationship management Flawless work performed Great communication Well done Kundert. management Flawless work performed Great communication Well done Kundert. More
The people are nice, but the thermostat on the car continues to malfunction each time they tell me it's fixed. It's been very inconvenient for me to bring the car in for service. So far all three atte continues to malfunction each time they tell me it's fixed. It's been very inconvenient for me to bring the car in for service. So far all three attempts at the fix have failed. I have low confidence that it will ever be fixed. More
Very professional and knowledgeable Service advisor was very helpful and addressed all my questions and concerns I will definitely recommend them very helpful and addressed all my questions and concerns I will definitely recommend them More
Very helpful fitting us in during a difficult situation. Grateful to them. Very comfortable waiting area Grateful to them. Very comfortable waiting area More
Very good service in a timely fashion Service consultant was very helpful Overall very good customer service consultant was very helpful Overall very good customer service More
I've worked with Mike Mazzaro Jr. of the Service Dept. for several years now and I can attest that you're in good hands with his guidance. He is a very knowledgeable, pleasant and pr of the Service Dept. for several years now and I can attest that you're in good hands with his guidance. He is a very knowledgeable, pleasant and professional person to deal with. He gives you his honest opinion and recommendations and you'll never feel like you were pressured at any time to purchase any services or products that are not truly needed. In fact, he really extends himself to ensure that you are fully satisfied with your experience at Kundert Volvo. It's my opinion that Mike Jr. is an asset at Kundert Volvo. More
Amazing service and helpful staff, the facility is super clean and very nice. Will recommend it anytime clean and very nice. Will recommend it anytime More
I have been working with Mike Jr. since he started at his station, and I must say that his accuracy, friendliness, knowledge, and his ability to spot things I had missed. You have a o since he started at his station, and I must say that his accuracy, friendliness, knowledge, and his ability to spot things I had missed. You have a one-of-a-kind service specialist in Mike Jr.!! More
I second this reviewer's kudos: "Emily is one of the best service representative I have come across. She did a very good job during my visit. Thank you Emily". Problems were explained well and warranty service representative I have come across. She did a very good job during my visit. Thank you Emily". Problems were explained well and warranty was applied where applicable. More
Mike was very professional and honest when explaining a need for an alignment on my 2023 volvo xc60.(I was only there for a 10,000 miles service)I was surprised, but when he explained that I could have hit need for an alignment on my 2023 volvo xc60.(I was only there for a 10,000 miles service)I was surprised, but when he explained that I could have hit just one pothole to throw the car out of alignment, I remembered one that was a real doozy. In fact, I was worried that it might have caused a flat tire. It didn’t but I guess that it did damage to the alignment. I appreciated the extra time it took for Mike to explain the problem. The service was done and I really liked the car wash also. More