Kuhn Volkswagen

Lenny was great. Communicated effectively through texts and emails until we finally came on site. No pressure and knowledgeable interaction made decision easy. Quick and efficient closing had us out in no and emails until we finally came on site. No pressure and knowledgeable interaction made decision easy. Quick and efficient closing had us out in no time. More

These people are the most unethical car dealers I have ever ver had the displeasure of dealing with. They basically tried to pull a bail and switch. If you want to purchase a VW there are much better opti ever ver had the displeasure of dealing with. They basically tried to pull a bail and switch. If you want to purchase a VW there are much better options than these charlatans. More

Finally I found a competent dealer, with professional people like Lenny Martinez, who help us in our journey, Damian, who finally make all the transaction papers, and Alex, who helped us with the financi people like Lenny Martinez, who help us in our journey, Damian, who finally make all the transaction papers, and Alex, who helped us with the financials. Exceptional experience. The first in my life into the US. More

Lenny was amazing. He was straightforward and didn’t add any unnecessary steps at all! any unnecessary steps at all! More

Doug Ramirez was very helpful. We drove from Venice to Tampa for a specific vehicle on their lot. Knowing we were coming a distance he held the keys for our arrival, so the car wouldn’t be sold before we Tampa for a specific vehicle on their lot. Knowing we were coming a distance he held the keys for our arrival, so the car wouldn’t be sold before we got there. The entire sales process was held professionally and went very smoothly. I would highly recommend Doug and this dealership. More

Pete in the service department was amazing!! After bringing my car in, having had some repairs at another place with terrible results, he and his team had my car like new in just over a day. His commu bringing my car in, having had some repairs at another place with terrible results, he and his team had my car like new in just over a day. His communication and follow up were great. From taking care of returning my rental vehicle to reaching out after I picked up my car to ensure it was running well, Pete’s service was truly a rarity in the industry. More

Kudos to Kuhn Volkswagon in Tampa. I have to say this was the most pleasant negotiation in buying a car that I ever had in my entire life! I did not have the usual "haggle" that you experience when buyi was the most pleasant negotiation in buying a car that I ever had in my entire life! I did not have the usual "haggle" that you experience when buying a car. The salesman, Austin, was great and upfront. Alex, the finance manager, worked with me to get me in my new car too. In the end everyone was completely happy. I would reccommend this dealership as a first stop in your car buying adventure. These guys prove the car purchase process doesn't have to be a negative, time consuming event!!! Thanks Alex and Austin!!!!! More

Leased a new Cross Sport through Austin. Excellent customer service while providing a satisfactory deal on the vehicle. This is the best experience we’ve had with getting a new vehicle! Will definitel customer service while providing a satisfactory deal on the vehicle. This is the best experience we’ve had with getting a new vehicle! Will definitely purchase with him again in the future! More

Bought a VW Sportswagen last summer. Great service until we had paid. They screwed up registration, car had a loose sound proofing mat under the hood that was loose and just laid on the engine. Gear sti we had paid. They screwed up registration, car had a loose sound proofing mat under the hood that was loose and just laid on the engine. Gear stick cover broken. Promised to fix all. Started to answer emails and calls but one month after they simply stopped all communication. Called the owner Kuhn, his assistant promised he would call or email back. Never happened. Went to another VW service place and they said the mat is a fire hazard. They fixed everything under the warranty. Never Kuhn again. Seems that the sellers change all the time so always a new person when you need help. Asked them to remove me from their internet list six times. Still getting emails. More

Kuhn VW sold a car I was buying to someone else AFTER I paid 100% cash for it. Absolutely awful experience with this dealership. I am not local to this dealership but they assured me they can ship a vehicl paid 100% cash for it. Absolutely awful experience with this dealership. I am not local to this dealership but they assured me they can ship a vehicle or hold it for 2 weeks when I would be in the area if I paid in advance. That was fine with me. I inquired about a VW Atlas on February 24th, and sales person sent me great pictures and we came to an agreement on the price. I sent over all my information including driver's license and insurance and wired the money on February 25th since my bank was already closed by the time I received all information to transfer the funds. I confirmed with the sales person that yes they would hold it for me until March 13th no problem. Two days later on February 27th the sales person calls me and regrets to inform me that the dealership sold the car to someone else and it has already been driven off the lot. Again, keep in mind I have already paid for this car. I talked to the general manager, Christina Flores, and she won't tell me when this other person paid for the car or how it was even possible that this car was sold twice. She did say that this has happened before but clearly they do not have a system set up to prevent this. They did nothing for me in terms of finding me a replacement vehicle and I'm still searching for a car. In addition, I had to call back a few days later because they still had not refunded my money. I left a message for the owner to make him aware of the situation and he did not return my call, which leads me to believe this dealership does not care about their customers or how they are treated at all. More