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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
449 Reviews
Call Service Center (518) 623-3405

449 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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November 19, 2021

The people are very friendly, helpful and polite. They answered all my questions and always went out of their way. I had a great conversation with the sales department regarding the new Grand Wagoneer More

by kristina11690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon receptionist, Andy Studler, Elizabeth Tapia
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Nov 19, 2021 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for taking the time to share these kind comments about our team! We're so glad you came to visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope you'll keep us in mind for your future automotive needs!

November 17, 2021

Very happy with service at this facility. They got me in as per scheduled appointment time and performed the task quickly. Quick in and quickly out with nothing unexpected. We'll done! More

by dcooney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Nov 18, 2021 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your service needs! We appreciate your positive feedback and hope to see you again next time!

November 17, 2021

Krystal Chrysler , Jeep fiat is an awesome dealership. The sale team are Friendly and go out of their way to make you feel welcome and important. The service team is exceptional . They provide prompt and More

by suzieav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Nov 18, 2021 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you so much for your kind review! We appreciate you trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your automotive needs and look forward to your next visit with us!

November 16, 2021

Low rating is due to the 1 1/2 hours to change out 1 bad tire. More

by wonaharley
Recommend Dealer
No
Employees Worked With
Andy Studler
Report | Print
Dec 14, 2021 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for taking the time to share this feedback. We truly apologize for the long wait and are certainly grateful for your patience during your visit. We will be addressing the situation with our team and hope you'll consider giving us another chance in the future. Thanks again and please don't hesitate to reach out directly if you have any additional questions or concerns. Frank Toti - General Manager - 518-623-3405

November 16, 2021

They gave me an appointment right away when they knew how bad my tires were. More

by B&C B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Nov 17, 2021 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so glad we had the opportunity to help you out! Thanks for visiting us here at Krystal Chrysler Jeep Dodge Ram Fiat and please don't hesitate to reach out if we can be of service again in the future!

November 16, 2021

Sale with Brandon was great. Service on my old Wrangler was quick and found the problem 2 other shops couldn't diagnose. More

by joeb64sep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Brandon Polcare (Egan)
Report | Print
Nov 17, 2021 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your business! We're grateful for your kind review and hope you'll be visiting us again in the future!

November 16, 2021

Great experience they know their vehicles.took their time and showed me everything on my new truck More

by weazer25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Monroe, Sharon Rounds
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Nov 17, 2021 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the wonderful feedback! We're so glad our team could get you feeling comfortable with your new truck and we hope we have the opportunity to work with you again in the future. Take care! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

November 16, 2021

Good service, they got vehicle right in and completed the service in a timely manner. More

by GVERNUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Nov 17, 2021 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the review! We appreciate you visiting our team here at Krystal Chrysler Jeep Dodge Ram Fiat and hope to see you again next time!

November 16, 2021

Always professional and friendly service. Great job to all staff on the obvious hard work and commitment to the customer. More

by ironfist222003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Nov 17, 2021 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the kind review! We're truly honored to have you as a Krystal Chrysler Jeep Dodge Ram Fiat customer and look forward to your next visit with us!

June 07, 2021

Great experience. First time at this dealership. Everyone I had a interaction with was a pleasure. From Elizabeth to Jared, Brandon and Dan. I would buy again and recommend this dealership. More

by Mike B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Tapia, Daniel Young, Brandon Polcare (Egan)
Report | Print
Jun 09, 2021 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so glad to hear this, Mike! Thanks for sharing your positive experience, we will be sure to pass along your kind comments to our team!

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