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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
450 Reviews
Call Service Center (518) 623-3405

450 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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January 20, 2024

My experience working with Krystal Chrysler is always good. We have purchased several vehicles from them More

by cavanagh0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your loyal business! We appreciate your continued support & trust in our team and look forward to working with you again next time!

January 17, 2024

I experienced absolutely wonderful communication and service! I really appreciate Jared and the entire Service team. More

by heather_eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Jan 18, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Heather, we're so glad to know that Jared and our service team at Krystal Chrysler Jeep Dodge Ram Fiat provided you with excellent communication and service. Thanks for the positive feedback and please don't hesitate to reach out if we can assist you again in the future!

January 12, 2024

I’ve been very pleased with the service at this dealer. They continue to be responsive to the customer. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
Report | Print
Jan 16, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Cynthia! We're glad to know that you've been pleased with our service at Krystal Chrysler Jeep Dodge Ram Fiat. We aim to always be responsive and attentive! Thanks for your feedback.

January 06, 2024

I had a great experience with the staff at Krystal I found the truck I wanted on line and they did everything over the phone and I was able to be in and out in a timely fashion. I will definitely be dea More

by willis.arthur2013
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're delighted to know that you had a great experience with us at Krystal Chrysler Jeep Dodge Ram Fiat! It's fantastic to see how much you appreciated our efficient service. We look forward to assisting you again in the future!

December 31, 2023

They got me in right away and took care of me as always. I will never go to anyone but Krystal! More

by dyoung15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Brandon Polcare (Egan), Nicole Pafundi
Report | Print
Jan 03, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for leaving us this five-star review and kind words about our service team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

December 31, 2023

They are very polite and keep me informed of progress. Great waiting area. Convenient location. More

by rrichard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Jan 03, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We really appreciate you taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat this awesome review, thank you!

December 31, 2023

The team at Krystal CJDR are customer centric were a pleasure to work with on our recent purchase of a Jeep. More

by jimsnyder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polcare (Egan)
Report | Print
Jan 03, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Jim! We're glad you had a pleasant experience with our team at Krystal Chrysler Jeep Dodge Ram Fiat. Enjoy your Jeep and thank you for the review!

December 23, 2023

I have been a customer here for 20 years and have purchased 5 vehicles at Krystal. Jeeps are awesome and so is this dealership! Andy retired, I believe. More

by xcskibunny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Dec 27, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so grateful for your continued support over the years! It's wonderful to know you've had positive experiences with us at Krystal Chrysler Jeep Dodge Ram Fiat. And yes, Andy has retired - we miss him too!

December 20, 2023

Very professional, thank you. Easy appointment, courteous service and good refreshment. Writing 15 words is a pain. More

by nchippendale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Dec 20, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Krystal Chrysler Jeep Dodge Ram Fiat and hope we can be of service again in the future!

December 18, 2023

I expressly chose Krystal because it was on the list that AARP sent me. However I did not get AARP pricing that was promised. I guess they thought it was funny to trick an old lady into paying full price fo More

by aceauditor
Recommend Dealer
No
Employees Worked With
Jared Porcell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tina North
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're sorry to read about your experience. We respect all our customers and it's never our intention to mislead anyone, especially regarding discounts or special pricing. We have taken the opportunity to look into this for you. We have tried to reach out to you on more than one occasion regarding the AARP pricing. There is no AARP pricing however there is an AARP rebate that can be signed up for through AARP and Truecar. When we read your review we looked into it and found that you in fact had a pending rebate. It has been applied for and we will be sending out a check as soon as the rebate has been paid. If you had just let us know there was an issue in the beginning when you took delivery we could have corrected it then. Sorry for the inconvenience this may have caused and if you would like to discuss this more, please feel free to contact Daniel Huner - General Sales Manager at (518) 623-3405.

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