Krieger Ford Inc

My experience at Krieger Ford I had a great experience at Krieger Ford. Julie had been sending me links of cars she thought I would like. If she hadn't I would have missed out on t I had a great experience at Krieger Ford. Julie had been sending me links of cars she thought I would like. If she hadn't I would have missed out on this car. Harold went above and beyond to get me the best rate. Scott was that best. I work nights and he didn't have me sitting all day. He took my credit app. Had my trade in appraised and called me an hour later with the best deal. The next day when I pulled in, my new car was all ready. Scott helped me transfer my belongings and went over everything in the car including to program my favorite radio stations. Also, when I went to test drive the car, it was out front waiting and actually had gas in the tank. Overall, my experience at Krieger Ford was probably the best I have had at a dealership. More

Amazing experience! This was my first time buying a car and all of the people at Krieger Ford made it a wonderful experience! They let me take my time looking and were ne This was my first time buying a car and all of the people at Krieger Ford made it a wonderful experience! They let me take my time looking and were never pushy! Scott was especially helpful through the process! Thanks to all their hard work and great attitudes I ended up driving off the lot with a car I love! More

Quick and Easy! We researched vehicles online for some time. The Expedition we found at Krieger was the best price with the best features. We met Dennis, our salesman We researched vehicles online for some time. The Expedition we found at Krieger was the best price with the best features. We met Dennis, our salesman, late on Friday right before close for a test drive. We liked the vehicle, but did our due diligence and test drive another vehicle. Dennis was polite and understanding and didn't pressure us that night to buy. We ended up coming back the next day after we drove another vehicle to buy the Expedition. Dennis worked with us on our trade in and gave us a fair offer, and his team got us the financing terms we wanted. The entire process was low pressure, fast and painless. The even had us home before the Buckeye kickoff! Thanks again! More

Fantastic experience! I just purchased my first vehicle with the help of Carl, and I am so thankful for his help! This being my first experience buying a new car, I really I just purchased my first vehicle with the help of Carl, and I am so thankful for his help! This being my first experience buying a new car, I really didn't know how it worked. Carl was extremely knowledgeable and made the entire experience easy and comfortable. More

"Poor Sales Management Skills" Mr. McMullen' He is lacking sound customer service skills, He is very condescending' and a horrible listener! He draws conclusions without verifyin Mr. McMullen' He is lacking sound customer service skills, He is very condescending' and a horrible listener! He draws conclusions without verifying the clear facts. More

Fantastic! I'm so pleased with not only the truck I purchased but the staff too. I dealt with Dennis and he is wonderful. It's comforting to know that I was take I'm so pleased with not only the truck I purchased but the staff too. I dealt with Dennis and he is wonderful. It's comforting to know that I was taken good care of. I love my vehicle and Dennis was truly concerned with helping me get what I needed. I will shop there again. Thank you Dennis ( Mac was wonderful too)! More

Fun and Easy purchase! So first off I want to start this review with the simple fact, that when you walk into this dealership everyone is eager to welcome and assist you. I So first off I want to start this review with the simple fact, that when you walk into this dealership everyone is eager to welcome and assist you. I had the pleasure of searching for a new car with Ryan Krieger. He was very knowledgeable about the cars on the lot, and yet had no pressure on my decision making. I had an idea of what I was looking for, and he weighed in on his suggestions, but in the end made sure it was my decision and I was happy with it. After picking out my new car, I worked with the financial department at Krieger Ford, and they were just as accommodating. They helped me research which loan I should use to ensure the best interest rates possible. All and All if you're looking for a new car, I would 100% suggest stopping in at Krieger Ford, you won't be sorry! More

Fantastic Went to look at an explorer. Had a great experience. This was the second time I had been there in the last year and a half. Went to look at an explorer. Had a great experience. This was the second time I had been there in the last year and a half. More

Excellent experience Carl Easly was very friendly, helpful and walked us through everything that could be walked through! We appreciate the kindness and the fact that he t Carl Easly was very friendly, helpful and walked us through everything that could be walked through! We appreciate the kindness and the fact that he thought of us not himself! More

Rude and slow service My problem with the service center started as soon as I pulled up. The garage was full so I parked out front. A service rep, Rick, came out yelling at My problem with the service center started as soon as I pulled up. The garage was full so I parked out front. A service rep, Rick, came out yelling at me to move out of the way which I clearly was not. So I humored him and moved. I go in and was greeted by the same rep, Rick and he nastily ordered me to move the car into the garage now, they can't do anything until it's in the doors. So I complied and came in. I explained I had an appointment and asked for a ball park of how long it would take so I could plan my day. He launched into a lecture about how I need to plan my day more responsibly and that there is no way to tell me how long it would be. I explained that I had a similar problem in the past and they got it taken care of in about an hour and a half and he rolled his eyes and said repeated the lecture about responsible time management like I was a child. Beyond that, the waiting room is outdated, loud and not very comfortable. You'd think if they expected there PAYING customers to spend endless hours there they'd at least attempt to make it not look like a dungeon. I will be sticking with Germain Ford from now on. More