Krause Family Hyundai - Service Center

We just moved to the Gainesville area and when I went to find the local Hyundai dealership I was we’ll taken care of. find the local Hyundai dealership I was we’ll taken care of. More

The service was preformed quickly and thoroughly. Service members advisor didn’t try to upsale services that weren’t covered by my plan. Service members advisor didn’t try to upsale services that weren’t covered by my plan. More

Very friendly employees and comfortable waiting area! Dylan was super helpful and explained everything and kept me updated on the status of my vehicle. Highly recommend! Dylan was super helpful and explained everything and kept me updated on the status of my vehicle. Highly recommend! More

Had an issue with a software program. I was told by the dealerHyundai could not fix the problem. Engineering was working on a fix. 120 mile round trip for nothing. Took the Vehicle home f I was told by the dealerHyundai could not fix the problem. Engineering was working on a fix. 120 mile round trip for nothing. Took the Vehicle home fixed the issue on my own in 30min. Can't say much good about the Hyundai technicians or Engineering. Will take my car to a different Hyundai dealer for service. More

Treated me like family. . Went out of their way to be sure by car was ready so we could leave for our vacation on time.. . Went out of their way to be sure by car was ready so we could leave for our vacation on time.. More

Service was prompt, the facility is clean and comfortable, and everyone was friendly. All of my needs were addressed comfortable, and everyone was friendly. All of my needs were addressed More

The service was fast and easy. no hard push to up sale other services that wasn’t included in the program. no hard push to up sale other services that wasn’t included in the program. More

Brittany was awesome I have never had anyone as good at customer service and I run a business. She is a great benefit to your company. customer service and I run a business. She is a great benefit to your company. More

Service was prompt and completed in an exceptable time . This was my second vehicle being serviced at this location and will be using again. This was my second vehicle being serviced at this location and will be using again. More

I purchased a new auto from them less than a year ago and.bought what we've thought was every extended warranty available.... at 24k miles my tires started going bald. Made an appointment because i was t and.bought what we've thought was every extended warranty available.... at 24k miles my tires started going bald. Made an appointment because i was thinking they'd surely be under warranty. When I got there I was told that I needed an alignment at 12k miles and rotation every 3 months in order for them to honor the warranty....I should have read all the fine print even off the website... I am looking for another car, but I won't be purchasing there. More