Krause Family Hyundai

Thank you for taken great care of my new 2025 Hyundai Santa Fe. The wait was what they said it would be. I appreciate that! Love the new building and the seats at the new building is perfect! Great job, Santa Fe. The wait was what they said it would be. I appreciate that! Love the new building and the seats at the new building is perfect! Great job, Hyundai Gainesville! More

Took 3 trips to dealership to get it fixed. Dealership is one hour away. And then a week in the shop. For a new car that is a bit much I think but at lest it is repaired now. Dealership is one hour away. And then a week in the shop. For a new car that is a bit much I think but at lest it is repaired now. More

Nick was great, he helped me find the perfect car! Overall good experience for my first time car shopping Overall good experience for my first time car shopping More

I purchased through amazon autos but the trade in created some issue - the Krause team reached out and was happy to help and amazon also still honored their promo. I drove two hours to this dealer, so I aske some issue - the Krause team reached out and was happy to help and amazon also still honored their promo. I drove two hours to this dealer, so I asked as much as possible be ready so I didnt spent all day there - they made that happen and I am very appreciative. Would be happy to drive that distance again to work with them. More

As I stated previously, my work was completed on time and at no charge since the problem was low tire pressure. at no charge since the problem was low tire pressure. More

The dealership’s new location is absolutely beautiful—spacious, modern, and welcoming. While waiting for my car to be serviced, I appreciated the comfortable seating, refreshments, and entertai beautiful—spacious, modern, and welcoming. While waiting for my car to be serviced, I appreciated the comfortable seating, refreshments, and entertainment options like TV, which made the experience more pleasant. However, I was disappointed to find that several of my vehicle settings had been changed during service. My automatic wipers and headlights were turned off, and my climate preferences and auto hold were turned off. Additionally, the follow-up communication felt excessive, with repeated texts and emails urging me to leave a review More

Collin and staff were welcoming and not pushy. It was a no hassle experience. Would highly recommend your dealership to others. It was a no hassle experience. Would highly recommend your dealership to others. More

Customer service was excellent. Wait time was great. Service was explained clearly. Everyone was polite and accommodating. Wait time was great. Service was explained clearly. Everyone was polite and accommodating. More

Dealership was very clean and organized given that it was new. My service advisor was great. My problem came when they turned in my car for an oil change it was filthy. There was oil stains on my car everywh new. My service advisor was great. My problem came when they turned in my car for an oil change it was filthy. There was oil stains on my car everywhere in the interior including seats and dash. Hopefully next time this won't happen. Advisor promised me a full detail next visit. More

Friendly caring people . They greet you . Even open doors for you. Best customer service ever They greet you . Even open doors for you. Best customer service ever More