Krause Family Ford
Woodstock, GA
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Bill Montooth did an excellent job understanding what features/functionality I was looking for in a new vehicle, quickly showed me the options available, explained the pricing clearly, and was a pleasure features/functionality I was looking for in a new vehicle, quickly showed me the options available, explained the pricing clearly, and was a pleasure to meet. More
This was a long distance purchase. Lauren was very helpful and prompt with the distance/internet communications. The purchase involved a trade, and the no sight value was very fair (trade vehicle was helpful and prompt with the distance/internet communications. The purchase involved a trade, and the no sight value was very fair (trade vehicle was described accurately to Cherokee Ford). Bob Ahrens was my delivery sales person and was very easy and positive to deal with. As is common these days, long distance sales are increasing for dealerships, and this dealership handled it well. Thank You! More
The dealership searched endlessly for the car of my specifications because it wasn't currently on the lot. There was no pressure as the entire staff was friendly and sought to help us through the proc specifications because it wasn't currently on the lot. There was no pressure as the entire staff was friendly and sought to help us through the process of buying a new car. I will return in the future and be a customer for life to Cherokee Ford. More
Mary Schmokel was was a pleasure to work with. She listened to what I wanted and presented a deal that worked. Fantastic staff all the way around. listened to what I wanted and presented a deal that worked. Fantastic staff all the way around. More
The service was friendly, informative and speedy. All members of the dealership with super helpful and made my first car buying experience a very positive one. I will buy my next car from there and will members of the dealership with super helpful and made my first car buying experience a very positive one. I will buy my next car from there and will recommend other people buy their cars there as well. More
We have purchased five or more cars from Cherokee Ford and Bill was one of the best sales reps we have dealt with. Bill is not pushy, listens to what you are looking for / want, and shows you just that, and Bill was one of the best sales reps we have dealt with. Bill is not pushy, listens to what you are looking for / want, and shows you just that, and he is knowledgeable about the products and the offerings Ford has regarding financing. Thanks, The Durhams We will be back in a few years for our next. More
I give this dealership top marks for customer service and their commitment to having a satisfied customer. I have been to Cherokee Ford Woodstock and their Service Dept, Sales Team, and Management are secon their commitment to having a satisfied customer. I have been to Cherokee Ford Woodstock and their Service Dept, Sales Team, and Management are second to none and I am very happy with my experience and love my new truck they were able to put me in after the first truck I had proved to be a lemon through not fault of their own. They really helped right a bad situation and I am completely satisfied with my experience. More
Bob Arens Sales rep. Heard what i needed and found the Bob Arens Sales rep. Heard what i needed and found the perfect vehicle. 3rd car i got from him. He is the best to work with. Bob Arens Sales rep. Heard what i needed and found the perfect vehicle. 3rd car i got from him. He is the best to work with. More
Have a 2012 Ford Explorer Limited I have been servicing at Woodstock since we moved here from Fort Lee, VA area after I retired from Government. Ed was GREAT and the WOODSTOCK TEAM came through with a grea at Woodstock since we moved here from Fort Lee, VA area after I retired from Government. Ed was GREAT and the WOODSTOCK TEAM came through with a great price with the 2010 F150 and preferred Warranty Program too. THANKS CHEROKEE FORD WOODSTOCK TEAM!!!and especially Ed. GREAT JOB! More
I purchased a new Ford Fusion from Cherokee Ford last I purchased a new Ford Fusion from Cherokee Ford last week.The salesman was very nice,personable and not at all high pressure.I have purchased a lot I purchased a new Ford Fusion from Cherokee Ford last week.The salesman was very nice,personable and not at all high pressure.I have purchased a lot of cars in my life and have never gone back to the same dealer twice.If the service after the sale is as good as the sale itself,I will buy from Cherokee Ford again.This is the first time I have left a dealership feeling good about the dealer and the salesman.My last purchase was from Wade Ford,what a mistake that was.I hope my experience at Cherokee Ford carries over to the service of my new car.I will keep my fingers crossed.If it does,I will be ready for a new F150 in a few years(mine is five years old).Hope I have found a dealership,have had no luck up to this point. Thank you Jim Rogers More