
Krause Family Ford
Woodstock, GA
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Best salesman EVER This sale took about 5 minutes. Called and ask for lowest possible price. Aubrey said let me get you a quote. With in minutes I had a quote in my This sale took about 5 minutes. Called and ask for lowest possible price. Aubrey said let me get you a quote. With in minutes I had a quote in my hands via email and was very satisfied. Immediately drove 500 miles one way to meet Aubrey, walked in signed papers walked out and drove back home. He had everything together and ready to go. This was well worth the drive. Most courteous salesman and fairest dealer I have ever delt with. Aubrey is here to serve you they buyer. Will be back to see Aubrey and the rest of the family at Krause Ford as soon as I need to buy again More
Salesman did a great job. Aubrey did a fantastic job. He knew the product well and was very patient in explaining all the electronics on the truck I purchased. I would buy fro Aubrey did a fantastic job. He knew the product well and was very patient in explaining all the electronics on the truck I purchased. I would buy from Aubrey again. More
Nick Payne and service staff were great! Went here to have my 2015 focus transmission serviced for a recall and Nick and staff went out of their way to make us feel at home. He explained th Went here to have my 2015 focus transmission serviced for a recall and Nick and staff went out of their way to make us feel at home. He explained the issue with our transmission and had it fixed in a timely manner. I recommend Krauss Family Ford to everyone. More
Wasted money Ecoboost engines have a problem with oil buildup on the valves due to direct injection of the fuel, valves do not stay clean from fuel particulates in Ecoboost engines have a problem with oil buildup on the valves due to direct injection of the fuel, valves do not stay clean from fuel particulates in the air stream. Took the car in for a BG valve cleaning; 500 miles later, during a water pump replacement, discovered that the valves had not been cleaned at all. A different repair shop showed me that my valves were still gummed up.... I will not be taking my car back to this place for service. More
Great experience and result! Aubrey and his team at Krause really went out of their way to provide an exceptional customer experience. I am a busy dad with two kids and I was nev Aubrey and his team at Krause really went out of their way to provide an exceptional customer experience. I am a busy dad with two kids and I was never in the showroom for more than 1 hour! They offered meaningful incentives and helped me meet my budget. And I love that I can call him anytime if I have a question on my new Focus Electric which I love so far... More
The place to go What ever it takes to make you happy. They are more than willing to make it happen! Ask for Zack Krauss. Friendly young fella that works hard and has What ever it takes to make you happy. They are more than willing to make it happen! Ask for Zack Krauss. Friendly young fella that works hard and has great hair. More
First Class Service - Love My New Truck My Salesman, Max Williams ensured that I had the most professional and helpful experience possible. He made sure that I got the exact options that I My Salesman, Max Williams ensured that I had the most professional and helpful experience possible. He made sure that I got the exact options that I was looking for on my truck. He ensured that everything went so smoothly and spent so much time going over the new truck with me. He helped me with an aftermarket shell. He was always available to answer questions and assist me. I would highly recommend Max and the Krause Family Ford dealership. More
Go buy your next car here Aubrea listened and helped us out when no one else would and Matt made it happen. Gratitude is too small of a word to describe our feelings. They wen Aubrea listened and helped us out when no one else would and Matt made it happen. Gratitude is too small of a word to describe our feelings. They went above and beyond. If anyone wants or needs a referral or reference .... go see Aubrea. More
Great service Staff friendly and professional. Provided transportation to and from my home. Called to give me update on the vehicle. Found discounts I could use. A Staff friendly and professional. Provided transportation to and from my home. Called to give me update on the vehicle. Found discounts I could use. A good experience. More
Great First New Car Experience I have been dreading the idea of having to buy a new car since I've never done so before. And I am very happy I decided to come to this dealership and I have been dreading the idea of having to buy a new car since I've never done so before. And I am very happy I decided to come to this dealership and also more glad that my wife and I had Aubrey to deal with. Professional, genuine, and thorough would be the best three words of description. More