Kraft Nissan

My experience with Michelle at Kraft Nissan was great. I submitted a request on line and was contacted back within minutes over email. I told her what I was looking for and she made it happen for me. She fo submitted a request on line and was contacted back within minutes over email. I told her what I was looking for and she made it happen for me. She found the vehicle at the price I wanted. She made it so simple and we did it all through email. I would recommend Kraft Nissan anytime but most of all Michelle was a much a pleasure to work with in person as she was through the web. I give two thumbs UP! More

I bought a 2011 Juke from Kraft. I'd spent months researching the Nissan product compared to Honda and Toyota. The reason I bought the car from Kraft came down to the way they handled me as a custome researching the Nissan product compared to Honda and Toyota. The reason I bought the car from Kraft came down to the way they handled me as a customer. Cliff Seabrooks was awesome. He let me take all the time I needed to make the right decision for me and my family. He didn't pressure or push in anyway. I have the cutest Juke ever because Jim Sartin listened to what I wanted. He matched all my criteria, and then some. My expectations were exceeded in every way. In the end, I chose the car I loved, not the practical one I'd hate in a couple of years. I was extremely impressed by the sales team and the car. The Toyota and Honda dealers... not so much. I wanted to own a car that was safe (check), sporty (check), fun (check) and where I didn't feel dread pulling back onto the lot for service (check, check). Kraft made that possible. Thanks Cliff & Jim! More

I bought my car from this dealership back in '08! Never once have I had a problem with them. They remember me every time I walk in the door. Just awesome customer service. They fix things under warranty wi once have I had a problem with them. They remember me every time I walk in the door. Just awesome customer service. They fix things under warranty without being asked and just treat me great! There is nothing bad about this place. They take care of their customers and reach so far as to rent them a car if needed at their own expense so that you are able to get around for the day (this is of course if your Nissan is under warranty). Everyone there is just very friendly and has a great attitude. Its especially nice when a company realizes that you are loyal to them and does little things to show you that they appreciate your business. I work in the hotel industry, and I know customer service. Kraft Nissan has it down right! Its a real honor to be part of the Kraft Family. More

Kraft Nissan should be closed down..they are dishonest with POOR customer service. How is this company still open and allowed to make the claims that they do. When I contacted Peter Kraft to inform him th with POOR customer service. How is this company still open and allowed to make the claims that they do. When I contacted Peter Kraft to inform him that one of his employees resorted to names calling he replied that he was not going to take the word of SOME customer. SOME ONE NEEDS TO DO SOMETHING ABOUT THIS!!!! More