Kraft Nissan

Ok... But would look at other options Don't get me wrong, I purchased a car from them, but they are definitely about volume not customer service. The dealership I think needs to rework the Don't get me wrong, I purchased a car from them, but they are definitely about volume not customer service. The dealership I think needs to rework their floor plan and have a better or more transparent experience. Also they pull a very unique fico score (there are 20 main ones) that historically a is lower scoring model. It putts extra weight on credit utilization and less on auto history. Personally I would call a Jacksonville or Orlando dealership, get a final quote, go to a local credit union and get an interest rate quote. Only then I would enter this dealership. Also, refuse to pay their documentation fee. They will tell you "we charge everyone...." Have them back it out of the final price. More

Best dealership in Tallahassee! Gave a summary of what I needed and got exactly what I wanted! I had just been in a car accident so getting another vehicle wasn't in the books for me Gave a summary of what I needed and got exactly what I wanted! I had just been in a car accident so getting another vehicle wasn't in the books for me so I had limited options for a new car. Kraft Nissan was able to work with me to get me into my new vehicle. Seth Robertson was my salesman and he is fantastic! Definitely NOT the usual mundane salesman that you usually come in contact with when buying a new car. He has such a great personality and anyone in the market looking for a new car I always send to him! Kraft Nissan is lucky to have him! More

Car buying experience I was in a car accident when I hit a deer and my car was totaled. I went to see Malik Mangum at Kraft Nissan and he got me into a new car for a fair I was in a car accident when I hit a deer and my car was totaled. I went to see Malik Mangum at Kraft Nissan and he got me into a new car for a fair price and was able to roll my negative equity into the new loan quickly. Car buying is really never fun when you have to do it, but I enjoyed his personality and his professionalism. He is the only person I'd recommend to buy a car from in Tallahassee. Everett More

GREAT SALESMAN! Malik is one of the best salesman ever. Malik made car shopping fun. Malik helped me purchase my very first car. I love my 2008 Nissan Ultima. Malik is one of the best salesman ever. Malik made car shopping fun. Malik helped me purchase my very first car. I love my 2008 Nissan Ultima. More

Malik was awesome ! My friend recently purchased a vehicle from Malik. He mentioned that the experienced was excellent and easy. I was in the market for a new car, so I d My friend recently purchased a vehicle from Malik. He mentioned that the experienced was excellent and easy. I was in the market for a new car, so I decided to go see Malik . The experience was nothing short of amazing . It was fast . He is very knowledgeable about the product and he loves what he does . I would recommend him to all my friends and family. More

Just what I was looking for After looking for a car at several other dealerships and having to still put money down with a trade in, Kraft Nissan was my last resort. The first p After looking for a car at several other dealerships and having to still put money down with a trade in, Kraft Nissan was my last resort. The first person I saw when I got out my car was Malik and he was very helpful and great to work with. Not only did he help me find what I wanted, I had to put no money down and drove away with a 2010 Altima and monthly payments within my price range. Malik is one of the best car salesman I've met and the my experience in working with him were a pleasure. More

Awesome Job Malik is one hell of a salesmen! I felt extremely comfortable making the decision on buying my first car without any hesitation. Because of him, my ex Malik is one hell of a salesmen! I felt extremely comfortable making the decision on buying my first car without any hesitation. Because of him, my experience at Kraft Nissan was quick and easy. I have no complaints at all. I couldn't ask for a better salesmen than Malik. His great demeanor & enthusiasm is what gave me a sense that he is extremely reliable and works very hard to make sure your decision is the best decision. I RECOMMEND ANYBODY TO MALIK ANY DAY! Awesome guy More

Very hit or miss Service at Kraft Nissan is very hit or miss, and you never know what you'll get. I recently lost my spare key to my Altima, and called Kraft to set an Service at Kraft Nissan is very hit or miss, and you never know what you'll get. I recently lost my spare key to my Altima, and called Kraft to set an appointment to get it replaced. I went in on a Thursday and was informed they would not have time to cut and program a new key that day, so Cole Harrell set me an appointment for 10 a.m. the next day. I arrived to my appointment, waited for an hour, then was informed the key was out of stock... why didn't they check that the day before while I was there? Regardless, Cole said he would call me when the keys come in and said it would be the beginning of the week. I waited over a week and never heard back. I decided to call Cole, and he said the keys were in, but blamed the Parts Department for not telling him they came in. So he made me another appointment (3rd one) for the next Friday. I got to my appointment at 2 expecting it to take a short amount of time as I was told, and assumed as I was just getting one key. However, after 2.5 hours Cole came to me and said I had to pay out of pocket for the key until the key insurance company I use paid them. I agreed to pay after he told me I would be paid back the following day (Saturday) once the insurance paid them. I waited until Wednesday and never saw the money back in my account. I called Cole to let him know, but he assured me he submitted it. It did not show up in my account until the following Saturday. Transactions are immediate, which shows me he did not credit me back as soon as he said he did. After a 2 and a half week process, I finally got my spare key made. The only reason why I rated them 2 stars over 1 is because of a couple of times I had decent service there in the past. However, the good times do not outweigh the other bad experiences I've had there. More

Great customer Service!!!! After graduating a few months ago I decided it was time for a change after a long search for great deals a friend of mines refered me to Malik over at After graduating a few months ago I decided it was time for a change after a long search for great deals a friend of mines refered me to Malik over at Kraft Nissan. He exemplify!!the meaning of great customer service. Malik was very know knowledgeable on the vehicles and lead me to exactly what I wanted. I'm very satisfied with my new ride and will continue to refer friends and family to him. More

Malik is AMAZING!! I really enjoyed my car purchasing experience this weekend with Malik. He was very nice, personable and professional. Everyone seemed to be really ni I really enjoyed my car purchasing experience this weekend with Malik. He was very nice, personable and professional. Everyone seemed to be really nice and willing to help which made me feel really comfortable while I was there at the dealership. I would recommend Kraft Nissan to all of my friends here in the Tallahassee area! More