Kraft Nissan

fantastic service experience I sent my mother to Kraft to have her AC checked out when it suddenly started blowing warm air. I made an appointment for her, and Dylan was very nice I sent my mother to Kraft to have her AC checked out when it suddenly started blowing warm air. I made an appointment for her, and Dylan was very nice to her when she arrived. He checked out the controls and discovered that the main button had been turned off . He still sent the car into the shop to be sure that was the only issue. They returned the car in less than 15 minutes and sent her away reassured her AC was ok. They charged her nothing!!!! Thank you Kraft Nissan. More

Review Jacob was a very sweet and awesome person he was such a great help with helping me purchase my first official car. I had no problem he gave me just wh Jacob was a very sweet and awesome person he was such a great help with helping me purchase my first official car. I had no problem he gave me just what I needed and I had no complications at all. More

Oil and Filter change Brought my 2016 Nissan altima in for an oil change. Nice waiting room and facility. Got me in and out in a timely manor. Thank You Brought my 2016 Nissan altima in for an oil change. Nice waiting room and facility. Got me in and out in a timely manor. Thank You More

Excellent Service! Our car shopping experience could not have been any easier! Curtis, was patient and listened to our needs and there was never any pressure to buy. His Our car shopping experience could not have been any easier! Curtis, was patient and listened to our needs and there was never any pressure to buy. His customer service was outstanding and the entire Nissan team was friendly and courteous. We will definitely be referring family and friends! More

Best customer service in Tallahassee. Jack, Curtis and Joe were awesome. Went in just to look and came out with a 2017 Rogue and a 2017 Titan. They made us feel welcome and above everythin Jack, Curtis and Joe were awesome. Went in just to look and came out with a 2017 Rogue and a 2017 Titan. They made us feel welcome and above everything they were genuine. I have bought from Ford, and Dodge in Tallahassee and they cannot compete with the customer service that Kraft displays. I will recommend them to everyone I know. More

Kraft Nissan...THE WORST DEALERSHIP IN TALLAHASSEE!! I purchased a 2013 Altima in Feburary 2016. My Air compressor went out in August 2016! Go Figure! The service department was very rude! I called and e I purchased a 2013 Altima in Feburary 2016. My Air compressor went out in August 2016! Go Figure! The service department was very rude! I called and explained my situation to Gary, who works in Serivce, and he told me to bring in my vehicle in and they would check it out. I set up an appointment and I was selected to work with Kristy. She asked for my keys and walked out of the room. She came back in the room and got on the computer. I asked her am I being charged for this service, her reply "Yes, 89.00 for the diagnostic!" I'm sitting there like Gary didn't discuss a diagnostic fee with me! I told her to bring me back my keys because I refused to pay a fee when I am paying for an EXTENDED WARRANTY on my car Every month! Come to find out my warranty covers an air compressor, but the fact is NO ONE was going to tell me I was being charged $89 until after the fact smh!! When I purchased my vehicle I didn't realize there was no owners manuel in there until the Compressor when out. The same day (Aug 2016) I went for my "service" to find out what was wrong with my AC, I requested a owners manuel. The employee told me it would take 10 days before I could get it. Let's just say it's been over 10 days and I'm STILL waiting for them to say the manuel is ready for pick up! HORRIBLE...KRAFT NISSAN!!!!! They are Crooks and don't care!!!! More

CAVEAT EMPTOR - BUYER BEWARE 71-year old female senior citizen must go to Small Claims Court to seek reimbursement for diagnostic charge and other costs. KRAFT refused to provide 71-year old female senior citizen must go to Small Claims Court to seek reimbursement for diagnostic charge and other costs. KRAFT refused to provide documentation for diagnostics, or a written explanation, to support their recommendation to replace starter, cost $675, in her 2004 NISSAN PATHFINDER. Refused to accept any responsibility for unnecessary expenditures and inconvenience caused as a result of their recommendation. Admitted verbally they did not check the battery, even though it was listed as having been checked on her invoice. Withdrew their offer to refund diagnostic charge of $96 when she requested supporting documentation. Seems battery was bad all along. Imagine what might happen to you if you purchased a car from this dealership, or took your NISSAN in for service or a problem??? More

Installation of a new tool box for my Nissan Frontier I just purchased a new tool box for my Nissan Frontier from the parts department at Kraft Nissan. The installation turned out to be far more difficul I just purchased a new tool box for my Nissan Frontier from the parts department at Kraft Nissan. The installation turned out to be far more difficult than I had thought. Seth Robertson and Simon Ince took the time to install the box for me. They were both extremely pleasant. Seth and Simon are a credit to Kraft. When they were finished, Seth brought the truck to me in a timely fashion and, again, was very pleasant. I appreciate their professionalism and their dedication to their customers. More

Perfect It was a wonderful experience. Most of the other dealerships pressured me and were so aggressive. They were very accommodating and I would refer anyon It was a wonderful experience. Most of the other dealerships pressured me and were so aggressive. They were very accommodating and I would refer anyone to this location. Specifically to see Malik Mangum More