Kory Hooks Chrysler Dodge Jeep RAM - Service Center

First Service on New Vehicle Purchased at Patterson's Their service and personnel are fantastic. I just bought my Journey, however, they have serviced by Chrysler Van and Dodge 3500 truck for years and I Their service and personnel are fantastic. I just bought my Journey, however, they have serviced by Chrysler Van and Dodge 3500 truck for years and I continued to be impressed with every visit. I will not go to any other dealership for anything. More

Service/parts are OUTSTANDING!!!! We had a fuel filter malfunction on the highway outside of Bowie and Patterson Ford brought the part out to us and installed it. You don’t get that se We had a fuel filter malfunction on the highway outside of Bowie and Patterson Ford brought the part out to us and installed it. You don’t get that service just anywhere. Very appreciative of their service and parts departments. Thank you again for your help! More

Not very impressed I bought my new ford in Wichita Falls and i have the total service package i have to come on weekends because of my schedule and your very limited on I bought my new ford in Wichita Falls and i have the total service package i have to come on weekends because of my schedule and your very limited on your service. I don’t feel that I’m getting what I’ve paid for at your automotive service and your service help isn’t very friendly and idk if it’s cause i didn’t buy my ford at your dealership but you need to take look at the ford house and how they run their shop More

Inspection & Washer jet install and converter recall Everyone was very friendly and courteous. I was treated like family and they did a great job. I would definitely return for service and parts. Everyone was very friendly and courteous. I was treated like family and they did a great job. I would definitely return for service and parts. More

Oil Change and rotation The appointment was set and when I arrived it was taken straight back. It took about an hour for both which is about right for both The appointment was set and when I arrived it was taken straight back. It took about an hour for both which is about right for both More

Friendly fast service I was very pleased with the time frame of getting my oil changed & tires rotated. But disappointed in no car wash. The service center I use in Decatur I was very pleased with the time frame of getting my oil changed & tires rotated. But disappointed in no car wash. The service center I use in Decatur always washes the car as a courtesy.. Seems like a small thing but it's just nice to have a nice clean car when service is done. More

Mark Ramsey and his whole staff were great Mark Ramsey is the best. We drove from Decatur to Bowie because he was so caring over the phone to hear our issue with our vehicle. We got there at 1 Mark Ramsey is the best. We drove from Decatur to Bowie because he was so caring over the phone to hear our issue with our vehicle. We got there at 10am and all were at dailey prayer meeting and loved that! The minute we met Mark in person he made us feal right at home. We will be taking All of our vehicles to this location for sure!!!!!!!!!! Thank you Mark and your amazing staff. Five stars!!! 10if it went that far!!!! 😊 More

Pleased customer Mark took very good care of me and kept me informed on the progress of the repair. I was even able to see the failed part that helped me understand th Mark took very good care of me and kept me informed on the progress of the repair. I was even able to see the failed part that helped me understand the failure. More

Service Appointment Called to request same day service; explained I had limited time. Service rep made appointment as requested, completed service, and had me on the roa Called to request same day service; explained I had limited time. Service rep made appointment as requested, completed service, and had me on the road in time for my appointment. So appreciate Patterson of Bowie! More

😡 dissatisfied Just not a good deal for me.had to have Jeep hauled back. Because air box was full of oil( (2018 Jeep 9000 miles) then I had to go pick it up. Didn't Just not a good deal for me.had to have Jeep hauled back. Because air box was full of oil( (2018 Jeep 9000 miles) then I had to go pick it up. Didn't do very good job of cleaning up oil that had blew up back of Jeep. Hood was chipped and big scratch on fender. Might have been from transport. But it was pretty high on trailer to be hit by rock. More