Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Air conditioner I had the AC not working as it should and they fixed it but after I took it home I did not think it was cooling as fast in 100% degree weather so I ca I had the AC not working as it should and they fixed it but after I took it home I did not think it was cooling as fast in 100% degree weather so I called them and they said that they would look at it again. They did and fixed it better than before and did not charge anything. That’s pretty unusual which I thank is great!!!! Bob P. More

RAM Service I like Patterson RAM in Bowie because when they say they will service your vehicle at a specific time, they do. I was in and out with oil change with I like Patterson RAM in Bowie because when they say they will service your vehicle at a specific time, they do. I was in and out with oil change within 30 mins of my appointment time. They have always lived up to what they say, even during the buying process. More

Lost ford customer I grew up in a chevrolet family and always owned chevys. I test drove the ecoboost f150 and was sold. Ive bought four new ones since then but this is I grew up in a chevrolet family and always owned chevys. I test drove the ecoboost f150 and was sold. Ive bought four new ones since then but this is the last one. I go home in the evenings everyday pissed of at the world because of the auto door locks and the stop and go system. All my previous pickups i could eliminate the door locks. The stop and go is just a aggrivateing pain in the xxx. More

Oil change Always do a great job in a timely manner and friendly staff. It’s nice to have a place close to home where I feel like I get my money’s worth and are Always do a great job in a timely manner and friendly staff. It’s nice to have a place close to home where I feel like I get my money’s worth and are treated well. More

Terrible customer service Taylor at the service center that helped me was rude and had no empathy for the issue I was having. Nothing was resolved. But Mark said to call if the Taylor at the service center that helped me was rude and had no empathy for the issue I was having. Nothing was resolved. But Mark said to call if the issue persists and we will go from there which I appreciated. More

Great service team. Patterson is the best service center. Always pheasant and has the vehicle ready in a short period of time. They take the extra step to be sure your sa Patterson is the best service center. Always pheasant and has the vehicle ready in a short period of time. They take the extra step to be sure your satisfied. More

Not happy with the final outcome It took a long time to get an answer to how the problem was going to get fixed. Now I have seat that are different colors. We are not satisfied at all It took a long time to get an answer to how the problem was going to get fixed. Now I have seat that are different colors. We are not satisfied at all! Gary was the one that seamed to help the most. I called him once when we couldn’t get any info. He told me what he would do and when someone would call us back. Some call just as he said. More

Fast service I have had Patterson of Bowie perform all my oil changes since I purchased my vehicle from them. No matter when you show up they offer fast and awesom I have had Patterson of Bowie perform all my oil changes since I purchased my vehicle from them. No matter when you show up they offer fast and awesome service More

Service Recall Mark was very responsive to my phone call, and attentive to my need for an appointment. Upon arrival, service was very professional and prompt. My car Mark was very responsive to my phone call, and attentive to my need for an appointment. Upon arrival, service was very professional and prompt. My car was left clean and tidy. More

good on getting truck in for repairs and quick fix brought my truck in for repairs for truck over heating. dropped off on a Saturday with the sales guys dew to the service department being closed alrea brought my truck in for repairs for truck over heating. dropped off on a Saturday with the sales guys dew to the service department being closed already. sales helped out and took care of my truck and let me leave my trailer I was pulling there in their yard. mark the service advisor called me back after I left message on Monday to find out about truck. truck was repaired in a timely manner. happy with turn around but the only thing i would like to have happen was a little bit better communication. i called the dealer several times only to get an answering machine. left a couple of messages but no return call for over a day. over all great service and fast turn around! More