Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Quick and professional I brought my Ford Edge in that I had recently purchased used from Patterson, and needed the steering wheel looked at to see why it had gotten loose. I I brought my Ford Edge in that I had recently purchased used from Patterson, and needed the steering wheel looked at to see why it had gotten loose. I sat in the waiting area hoping it wouldn't take a long time to get to it, and about 15 minutes later they had it fixed and ready to go no charge. Great experience! More

Great service! Gary Don went above and beyond to help me out with my daughter’s car! He was courteous and extremely helpful, I would love to do business with him aga Gary Don went above and beyond to help me out with my daughter’s car! He was courteous and extremely helpful, I would love to do business with him again. More

Above and beyond service The service department works as a Team to make the customers experience a positive one. No joke on their professional attitudes and old fashion custom The service department works as a Team to make the customers experience a positive one. No joke on their professional attitudes and old fashion customer service. Even misunderstandings are handled with care and concern. More

repair of windshield washer excellent personnel & service. very friendly. timeliness. clean. courteous. convenient. on the whole a pleasant experience. would recommend facility t excellent personnel & service. very friendly. timeliness. clean. courteous. convenient. on the whole a pleasant experience. would recommend facility to anyone interested in buying a new vehicle. More

Amazing service advisor and technician! Mark Ramsey did a great job taking care of the repairs to my vehicle and I highly recommend the service department at Patterson of Bowie. Mark Ramsey did a great job taking care of the repairs to my vehicle and I highly recommend the service department at Patterson of Bowie. More

Awesome Customer Service Mark was awesome! Kept me informed and got me in and out quick. They were book full and it was going to be a week before they could even look at it. Mark was awesome! Kept me informed and got me in and out quick. They were book full and it was going to be a week before they could even look at it. checked it out the next day. Had to clear up a crystler warrenty problem, and get a mopar rep to get a part not listed as available in the lower 50. Mark got it out 2 days before promised date to diagnose. More

Still Waiting Still waiting on a call to say they have a “loner car” so my car can be correctly diagnosed to see why it shows a code “Hill assist cannot engage” whe Still waiting on a call to say they have a “loner car” so my car can be correctly diagnosed to see why it shows a code “Hill assist cannot engage” when car is in Park idling. Car was checked 11/11/19 put on list for a “Loner Car” on 11/13/19 More

Exceeds standards The hard work, the helpful service and the polite cooperation exceeded standards. Now I will fill the other thirteen words as best I can. Have a nice The hard work, the helpful service and the polite cooperation exceeded standards. Now I will fill the other thirteen words as best I can. Have a nice day! More

Patterson Service Provided requested service. Advised of others service items that should be addressed to prevent future issues with vehicle. Would recommend their ser Provided requested service. Advised of others service items that should be addressed to prevent future issues with vehicle. Would recommend their service to others requiring service. More

repair of my truck Everyone was helpful and they fixed the problem quickly. Mark told us how the repairmen would look at the job and how he would try to fix it at his ve Everyone was helpful and they fixed the problem quickly. Mark told us how the repairmen would look at the job and how he would try to fix it at his very best. More