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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
391 Reviews

391 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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March 21, 2025

Took my 2019 Ram in and was told my exhaust manifold was leaking and my front axles were worn out. Problem is, the exhaust manifold was actually cracked and had broken bolts, and it was the front control a More

by joeayfeagles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of team members but he was pretty passive aggressive about something’s.
March 21, 2025

Very happy with the work completed! ! Very satisfied with the customer service. Everyone was very friendly and helpful. More

by hinojosaj57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Ross
March 18, 2025

Quick and fast service In todays world, this is something that is very important! This Service was my last planned but they worked my truck in and it worked great! Good job service folks and mec More

by w.e.eckhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Friendly service. Will use again if there's a appointment open at the time I need service. More

by jesse66rl
Recommend Dealer
Yes
Employees Worked With
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

The service department was very friendly and got our vehicle taken care of very quickly More

by amymkirk77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Quick fix. Kept me informed in process. would recommend to family and friends. Will be back! More

by Bodyshop0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

I will ALWAYS suggest Kory Hooks Body Shop and Repair to anyone who needs bodywork to their vehicle. My entire front end and passenger side needed replacing and repair and they took care of EVERYTHING! More

by BRADRSHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Koetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Ross , Michael McCarty
January 22, 2025

Greg is very personable and helpful. Good coffee creamer selection!! And quick service. Thank you. More

by juliebrownin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Dropped vehicle off for fluid changes and it took over 24 hours…I had a scheduled appt for 1pm so I dropped my car off at 10am and my car wasn’t ready until after 4pm the following day. It shouldn’t take th More

by rickreed70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Featherstone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

The service advisor was very helpful, courteous and knowledgeable. My Ram 1500 was turned in for an oil change and it was completed in a timely manner. More

by StormSRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
2
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