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Koons Woodbridge Ford
Woodbridge, VA
445 Reviews
Welcome to Koons Woodbridge Ford, one of Virginia's most trusted Ford dealerships near Dale City! Whether you're from Alexandra, Arlington, Woodbridge or Bethel, we proudly serve our customers with exceptional customer service and inventory. We have an incredible selection of Ford vehicles and used cars to choose from.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 445 reviews
January 21, 2012
Sales experience was easy going. Didn't push any extra products on me during sale. I opted for Ford warranty and then decided days later to cancel. They were very accommodating and easy going about the products on me during sale. I opted for Ford warranty and then decided days later to cancel. They were very accommodating and easy going about the cancellation. Two things to note in general: Take a longer test drive than 20 minutes; Shop around for Ford extended warranty (google is your friend).. Final note: New vehicle prep was a 4 out of 5. Could have done some better cleaning/prep or at least offered to have me bring it back in a week to get a full on new vehicle prep. Price was fair, hard to beat in the area without traveling 75+ miles. More
by littley
Employees Worked With
Nate & Jerry
December 30, 2011
Terrible customer relations exhibited by the Service Manager. Extremely unfriendly and rude. Exhibits a "take it or leave it" attitude and displays little if any managerial skills let alone personal rel Manager. Extremely unfriendly and rude. Exhibits a "take it or leave it" attitude and displays little if any managerial skills let alone personal relation skills required (at least one would think) by a manager. Does not return phone calls and is disrespectful in his conversation with customers. I strongly recommend going elsewhere for your service. More
by Steven22
Employees Worked With
Matt Norris
June 24, 2011
I just bought the fully loaded Platinum F150 from the showroom floor and my experience at Cowles Ford was a great one. I was referred to Mr. Scicli by another satisfied buyer. He really listened to what showroom floor and my experience at Cowles Ford was a great one. I was referred to Mr. Scicli by another satisfied buyer. He really listened to what I wanted in regards to my vehicle choice and my want/need to stay at the same price range that I was comfortable with. He took his time to answer all of my questions and not once did I feel like I was pushed to make a decision. I also worked with one of the finance guys (I am sorry I do not remember his name) regarding getting a loan and he was also very patient with me and worked very hard to get my payments down to what I was comfortable with. When I am ready for another vehicle I will definitly make sure I go to Louis Scicli because he is very knowledgeable, patient, and friendly. More
by DReese
Employees Worked With
Louis Scicli
June 18, 2011
The truth is that he made the entire experience very comfortable. He never pressured me to purchase a vehicle however he provided me with the right tools/knowledge to make a decision. When I decided to comfortable. He never pressured me to purchase a vehicle however he provided me with the right tools/knowledge to make a decision. When I decided to make a purchase, he made every effort to provide me with a quality vehicle at a great price. More
by To.soar
Employees Worked With
Louis scicili
June 04, 2011
I have dealt with this dealership for over 12 years, starting off because of their service department (Matt is in charge). Since then, I have purchased 7 vehicles from them, two in the past week alone. starting off because of their service department (Matt is in charge). Since then, I have purchased 7 vehicles from them, two in the past week alone. Our sales rep (Araz) and the sales manager (Arthur) went out of their way to get the EXACT vehicle my wife wanted. OUTSTANDING, and my wife drives a hard bargain and is a very discerning consumer. Financing was a breeze, Nicolle actually made it enjoyable to pend money. We cannot say enough good things about this dealership! More
by rhoffmann4502#verizon.net
Employees Worked With
5
