Koons Woodbridge Ford

Terrible customer relations exhibited by the Service Manager. Extremely unfriendly and rude. Exhibits a "take it or leave it" attitude and displays little if any managerial skills let alone personal rel Manager. Extremely unfriendly and rude. Exhibits a "take it or leave it" attitude and displays little if any managerial skills let alone personal relation skills required (at least one would think) by a manager. Does not return phone calls and is disrespectful in his conversation with customers. I strongly recommend going elsewhere for your service. More

I just bought the fully loaded Platinum F150 from the showroom floor and my experience at Cowles Ford was a great one. I was referred to Mr. Scicli by another satisfied buyer. He really listened to what showroom floor and my experience at Cowles Ford was a great one. I was referred to Mr. Scicli by another satisfied buyer. He really listened to what I wanted in regards to my vehicle choice and my want/need to stay at the same price range that I was comfortable with. He took his time to answer all of my questions and not once did I feel like I was pushed to make a decision. I also worked with one of the finance guys (I am sorry I do not remember his name) regarding getting a loan and he was also very patient with me and worked very hard to get my payments down to what I was comfortable with. When I am ready for another vehicle I will definitly make sure I go to Louis Scicli because he is very knowledgeable, patient, and friendly. More

The truth is that he made the entire experience very comfortable. He never pressured me to purchase a vehicle however he provided me with the right tools/knowledge to make a decision. When I decided to comfortable. He never pressured me to purchase a vehicle however he provided me with the right tools/knowledge to make a decision. When I decided to make a purchase, he made every effort to provide me with a quality vehicle at a great price. More

I have dealt with this dealership for over 12 years, starting off because of their service department (Matt is in charge). Since then, I have purchased 7 vehicles from them, two in the past week alone. starting off because of their service department (Matt is in charge). Since then, I have purchased 7 vehicles from them, two in the past week alone. Our sales rep (Araz) and the sales manager (Arthur) went out of their way to get the EXACT vehicle my wife wanted. OUTSTANDING, and my wife drives a hard bargain and is a very discerning consumer. Financing was a breeze, Nicolle actually made it enjoyable to pend money. We cannot say enough good things about this dealership! More