Koons Woodbridge Ford

Somewhat satisfied The price for the used car was fair and I received more than I wanted for my trade in. However, the car I purchased was dirty and I am still trying to The price for the used car was fair and I received more than I wanted for my trade in. However, the car I purchased was dirty and I am still trying to resolve the numerous problems I am experiencing with the car I purchased. I would recommend purchasing a new car from Cowles Parkway Ford, but I would stay away from the used cars. More

Professional and Straightforward I found Cowles online after looking for new 2018 F150s and found their prices to be the lowest out of anywhere else I looked. I am from Connecticut a I found Cowles online after looking for new 2018 F150s and found their prices to be the lowest out of anywhere else I looked. I am from Connecticut and after sorting out the deal, came down and made the purchase the following weekend. Given I am a 22 year old post graduate with not much credit experience, I was worried that I would not be able to make the purchase but Cowles worked very well for me and made sure the transaction happened smoothly and as efficiently as possible. They treated me as a young professional like I am and made sure to explain the whole process to me before walking away with the vehicle. They even picked me up and drove me from the train station to the dealership which was very nice of them. Brian Haynesworth was my sales representative and worked with me very well and I highly applaud his service to me and the dealership. More

Good Job The dealership worked well with me and we achieved what I wanted in a trade and purchase price. Thanks to Brian Haynesworth for being a great represe The dealership worked well with me and we achieved what I wanted in a trade and purchase price. Thanks to Brian Haynesworth for being a great representative of Cowles and Ford. More

I knew what I wanted and I was able to sort it quickly I came to the dealership looking for a Ford fiesta with a good deal (I was online) and I left with that exact car and a better loan deal than my bank I came to the dealership looking for a Ford fiesta with a good deal (I was online) and I left with that exact car and a better loan deal than my bank gave me More

Family recommended I went to Cowles because my parents have bought several cars there. I needed a new car and got the job done -- even got better options than I original I went to Cowles because my parents have bought several cars there. I needed a new car and got the job done -- even got better options than I originally looked at. We made the pricing work. It took some time but I heard that's pretty typical. I'm very happy with my new car. More

Great salesperson and outstanding service! Lindsey Stowell made the experience easy for us. She was extremely helpful and knowledgeable. She took the time to make sure our needs were met and Lindsey Stowell made the experience easy for us. She was extremely helpful and knowledgeable. She took the time to make sure our needs were met and she followed up after the sale to ensure our continued satisfaction. Jerry in the Finance Department went the extra mile to come in on his day off to expedite the process. We appreciated his willingness to work with our time constraints to finalize the paperwork. More

Horrible Dealership & People HORIFFIC experience & the most irresponsible dealership/staff I have ever come across. I would warn everyone to NOT get trapped by Cowles Ford’s sweet HORIFFIC experience & the most irresponsible dealership/staff I have ever come across. I would warn everyone to NOT get trapped by Cowles Ford’s sweet talk and I’d suggest you take your business literally anywhere else if you want to save massive headache and dollars. I bought a Ford Mustang from these folks (one of their highest grossing cars) and 4 months later, I still don’t have the title, permanent plates or registration for the car. Not only that, for several weeks they would not send me temp plates/tags and I couldn’t drive to work or go anywhere (This is all while I’m making my monthly payments for this car promptly). During thanksgiving I could not drive to see family and had to find expensive alternatives to travel. I could not go shopping or even take my sick mom to the hospital. This Cowles Ford dealership would then not take my calls, when I’d request them to send temporary plates/tags while they figure out the title for my car. Mind you, I bought this car in September, the dealership did NOT EVEN OWN THE CAR, when they sold it to me. 4 Months on and they still don’t even own the title or registration of the car and they’ve decided to try and shove me under the rug so that no one finds out about it. If you’d ever like to speak to a manager at this place, good luck because they’ll be extremely nice to you before you buy the car, but will take you on a bad bad ride once you’ve paid them for it. Service: Horrendous, Staff: Horrible people By far the worst of the worst dealerships I have come across in the United States. Beware! More

sale service was great excellent service in sales and financing, would do business with this dealership again. Looking forward to our next experience. Sale could not have excellent service in sales and financing, would do business with this dealership again. Looking forward to our next experience. Sale could not have been better. More

Professional, fast & friendly From the time my wife and I walked into the dealership Ahmad was all over it. All questions we asked were answered immediately and if he didn’t know t From the time my wife and I walked into the dealership Ahmad was all over it. All questions we asked were answered immediately and if he didn’t know the answer he wasn’t gone very long to get it. Ahmad was very patient and understanding of what we were looking for in our purchase. This was one of the fastest and most comfortable experiences we’ve had in purchasing a vehicle... ever! More

Best buying experience in 45 years Over the course of 45 years I have purchased over 11 vehicles either for myself or my wife and/or sister. This has been the most positive experience y Over the course of 45 years I have purchased over 11 vehicles either for myself or my wife and/or sister. This has been the most positive experience yet. The price was right (less than what I expected). The "after market" experience for running boards and bed liner had a slight kick-up, but I am not in a rush for that install. More