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Koons Woodbridge Ford

Woodbridge, VA

4.2
405 Reviews

13779 Noblewood Plaza

Woodbridge, VA

22193

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Showing 405 reviews

July 17, 2019

Relaxed inviting service We came for service and ended up with a purchase. We have dealt with Mike Brech from the Service side for 15 years. He was with a different Ford deale More

by Flex3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Jennings
July 15, 2019

Professionalism Mo and Lindsay was very professional and both seems to work as a team to ensure I received outstanding treatment. The buying process was streamed lin More

by Krgivens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Sagel and Lindsey
July 10, 2019

No pressure and no false promises. Several years ago I bought a car from Cowles and the sales manager at the time (Carlos) was not only rude but at one point wanted to go outside and fi More

by dlynn5984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Haynesworth, Pam Mcloone, Rick the finance guy and Arash the sales manager.
July 08, 2019

Excellent service!! Nathaly Valle (internet sales) and Seerat (floor sales) were awesome in helping me find my latest Edge!! This is my 3rd and I love it!! Everyone there More

by FGAnthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaly Valle, Muhammad Seerat, and Misun Said
July 07, 2019

All sales and support was excellent I have purchased all my vehicles from Cowels Ford starting in 1983. I have never had a bad experience with the dealership. Friendly and helpful at all More

by JDias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sagal
July 05, 2019

Purchase of 2019 Edge The Cowles personnel were very helpful and made this purchase extremely smooth. I had two vehicles to trade in and that made the transaction little More

by codybear999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Jennings
July 05, 2019

Trade d my 2016 Explorer for a new 2019. The entire team I dealt with was knowledgeable and very friendly. Sales consultant Huda was patient and a pleas More

by Mocephus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Huda, Pam, Rasim, Mustafa
July 04, 2019

Timely, effcient and effective The Cowles service center is why I bought my Truck from them. Sound leadership, competent mechanics and strong focus on customer support. You have c More

by marshall71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
July 04, 2019

Best Ford Dealer Have purchased 7 vehicles from Cowles Ford over many years and I believe the service and buying experience is better than ever. Love my new Fusion! My More

by JamesSlatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Jennings
July 02, 2019

First time costumer experience at Ford The way the sales went was somehow uncomfortable. I felt like the sales person was worry to get a deal done rather than making sure I was satisfy with More

by Rommel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dexter
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