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Koons Woodbridge Ford

Woodbridge, VA

4.2
411 Reviews

13779 Noblewood Plaza

Woodbridge, VA

22193

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Showing 411 reviews

October 17, 2024

Jeremy and the team were amazing, knowledgeable, patient, fun, and easy to work with! So happy we got our dream car with this team! More

by michelleashleyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Adam
Oct 18, 2024 -

Koons Woodbridge Ford responded

Michelle, we're delighted to hear that Jeremy and the Koons Woodbridge Ford team made your dream car purchase such a positive experience! Enjoy every moment with your new vehicle!

October 10, 2024

Good communication during scheduled maintenance appointment. Reasonable wait time for completion of work. Clean waiting area. More

by cartech555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Anderson
Oct 11, 2024 -

Koons Woodbridge Ford responded

Thank you for sharing your experience with us at Koons Woodbridge Ford! We're glad to hear that our communication, wait time, and waiting area met your expectations during your maintenance appointment. We look forward to serving you in the future!

October 08, 2024

Syed and Mo were helpful and kept the process moving along. Even bought me lunch since I was there so long. More

by Explorer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed, Mo
Oct 08, 2024 -

Koons Woodbridge Ford responded

We're delighted to hear that Syed and Mo provided such attentive service at Koons Woodbridge Ford. It's great they went the extra mile, even treating you to lunch! Thanks for sharing your experience with us.

October 05, 2024

I've purchased more than 10 new cars so far at many dealerships but this time is the best experience ever. Ever is a nice, kind and professional dealer and he was very helpful. The day I just stopped b More

by Lydia
Recommend Dealer
Yes
Employees Worked With
Ever Argueta
Oct 07, 2024 -

Koons Woodbridge Ford responded

Lydia, we're delighted to hear that Ever provided you with the best experience at Koons Woodbridge Ford! Thank you for your recommendation and support. Enjoy your new car!

September 14, 2024

Courteous, timely and helpful. I called for an appointment. They offered same day service. I took my car in at 9 and was out by 11. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Depugh
Sep 16, 2024 -

Koons Woodbridge Ford responded

Ron, we're glad to hear our team at Koons Woodbridge Ford could provide you with prompt and courteous service. Thanks for sharing your experience!

September 14, 2024

My F250 was in for an oil and filter change and tire rotation. The service advisor Andrew was very professional and insured the work was done quickly as I waited at the dealership. I will continue to us More

by edusher9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 16, 2024 -

Koons Woodbridge Ford responded

Thank you for sharing your experience! We're glad to hear that Andrew provided professional and efficient service during your visit at Koons Woodbridge Ford. We look forward to assisting with any future needs!

August 25, 2024

Kevin B. checked me in with speed and accuracy even though I was late due to other issues at my job. He provided feedback on the cost and additional time to r More

by HJScott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beasley
Aug 26, 2024 -

Koons Woodbridge Ford responded

We're glad to hear Kevin and the Koons Woodbridge Ford team provided you with efficient service and a positive atmosphere. Thanks for sharing your experience!

August 10, 2024

Everyone was very nice and informative. Christian was our salesman and Jay was our financial guy. Both were awesome. More

by ginnylrossi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian, Jay
Aug 12, 2024 -

Koons Woodbridge Ford responded

Ginny, we're delighted to hear that Christian and Jay provided you with excellent service at Koons Woodbridge Ford. Thanks for the great review!

August 06, 2024

This dealer is by far the best I’ve ever been to. Would not buy a truck anywhere else More

by Wellswoodworking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
Aug 06, 2024 -

Koons Woodbridge Ford responded

Thank you for choosing Koons Woodbridge Ford and leaving us a five-star review! We are thrilled to have you as a loyal customer. Enjoy your new truck!

August 04, 2024

Took my expedition for a major repair, rep didn’t communicate properly, after repairs had to take the vehicle back More

by Andres G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrel
Aug 05, 2024 -

Koons Woodbridge Ford responded

Andres, I'm sorry to hear about the communication issues and that you had to bring your vehicle back. We aim for clear communication and thorough repairs, so this feedback is concerning. Please reach out if you'd like to discuss further or need additional assistance. Thank you, Nicole Phillips - Customer Relations Manager - nicole.phillips@koons.com

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