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Koons Woodbridge Ford
Woodbridge, VA
444 Reviews
Welcome to Koons Woodbridge Ford, one of Virginia's most trusted Ford dealerships near Dale City! Whether you're from Alexandra, Arlington, Woodbridge or Bethel, we proudly serve our customers with exceptional customer service and inventory. We have an incredible selection of Ford vehicles and used cars to choose from.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 444 reviews
October 23, 2025
Sold Me a Toyota Sienna with Hidden Body Work — Felt Cheated DONT TRUST THEMMMM!!!! I recently purchased a used Toyota Sienna Hybrid from this dealership. Despite dealing with a rude and unprofessio Cheated DONT TRUST THEMMMM!!!! I recently purchased a used Toyota Sienna Hybrid from this dealership. Despite dealing with a rude and unprofessional manager, I still went ahead with the purchase. Later, when I took the vehicle to a mechanic, I was told that the car had extensive body work done all over — something the dealership never disclosed. When I tried to return the vehicle, even for a lesser amount, they ignored my calls. The sales associate, Jeff, and his manager were both discourteous and unhelpful throughout the process. I feel completely misled and disappointed by this experience. More
by PRAJESHKRISH
Employees Worked With
October 04, 2025
Thanks for the professional & friendly service. I appreciate the advice given & all the updates step by step. James Made me feel welcome to the Dealership. I appreciate the advice given & all the updates step by step. James Made me feel welcome to the Dealership. More
by markbennardo
Employees Worked With
Koons shuttle driver, & Uber driver, & Mohammed at cashier were all very nice & helpful.
September 29, 2025
Kevin Beasley top service advisor. , he was AMAZING.,excellent customer service. I will recommend him to my fellow colleagues. He made this visit one of the best that I have ever encoun , he was AMAZING.,excellent customer service. I will recommend him to my fellow colleagues. He made this visit one of the best that I have ever encountered with any Ford Company. More
by pamelawilliams971
Employees Worked With
Kevin
September 28, 2025
Kevin Beasley provided Outstanding service during my recent visit for both routine and unscheduled maintenance. He was polite and professional with every interaction. He provided clear, concise inform recent visit for both routine and unscheduled maintenance. He was polite and professional with every interaction. He provided clear, concise information thoughout the process ensuring all my questions were answered and I had what I needed to make an informed decision. Phenomenal experience !!! Looking forward to my next visit. More
by BAWoodward
Employees Worked With
Service Advisor Kevin Beasley
September 17, 2025
Sercice call was excellent. Easy to schedule, accommodated a last minute change. Professional, prompt and kept me informed through the service. Easy to schedule, accommodated a last minute change. Professional, prompt and kept me informed through the service. More
by Jeff
Employees Worked With
Andrew
September 17, 2025
I have to commend the "extra mile" Koons Ford traveled to help me purchase a Ford F150 from them and get it imported into Massachusetts. I was searching for a particular trim level that was readily availabl help me purchase a Ford F150 from them and get it imported into Massachusetts. I was searching for a particular trim level that was readily available at their dealership, they figured out how to import it into MA (which is notorious for being difficult to deal with). My hat is off to the sales department! Thank you. More
by johnb
Employees Worked With
Sam and Moe
September 17, 2025
Super friendly staff, they helped me with my decision when choosing my cars and the entire process. Many thanks to Erick R. Guerra and Mr. Ally for their time. when choosing my cars and the entire process. Many thanks to Erick R. Guerra and Mr. Ally for their time. More
by Louise
September 13, 2025
I highly recommend the service department at koons of Woodbridge, Va. Kevin and the entire staff are both welcoming knowledgeable and go the extra mile . Woodbridge, Va. Kevin and the entire staff are both welcoming knowledgeable and go the extra mile . More
by Lse4949
Employees Worked With
Kevin
