Koons White Marsh Chevrolet

2018 Silverado Their financial processing system seems to be pretty slow. Not the staff. But maybe their computers and process needs to be reviewed. I drove 5 hours Their financial processing system seems to be pretty slow. Not the staff. But maybe their computers and process needs to be reviewed. I drove 5 hours to pick up my 2018 Silverado and waited over an hour before going back to the finance manager. Staff was professional and took care of me but still very annoying. Tour of the building was a nice touch. More

Great dealership easy going staff Great environment and Preston helped me every step of the way picking out my new car, and I will be coming back whenever I need a new one , thank you Great environment and Preston helped me every step of the way picking out my new car, and I will be coming back whenever I need a new one , thank you for the experience More

Preston was a great guy, no pressure just the honest facts Preston gives the dealership an air of PATIENCE. HE DID NOT PRESSURE the sale, he was upfront. Even when i go back in for service he stops and holds c Preston gives the dealership an air of PATIENCE. HE DID NOT PRESSURE the sale, he was upfront. Even when i go back in for service he stops and holds conversation. The dealership itself in my opinion is good but Preston makes it that much better More

Top notch salesperson I want to take this opportunity to express my gratitude for the best auto buying experience I have ever had. Preston started working on my deal at lea I want to take this opportunity to express my gratitude for the best auto buying experience I have ever had. Preston started working on my deal at least 30 days prior to me purchasing my 2018 Silverado 2500HD. He was very attentive to my needs as a buyer and worked hard to get my deal done. For me it was virtually effortless. I would definitely buy my next vehicle from him and I definitely will. Thanks Preston for all your help. If there were more than five stars you would definitely get them. More

Not all things good are found on the Eastern Shore I have lived on the Eastern Shore my entire life and for the most part have always bought my vehicle's from One main Dealer here in my area my childr I have lived on the Eastern Shore my entire life and for the most part have always bought my vehicle's from One main Dealer here in my area my children, grandchildren and many friends have used the same dealer because I have sent them there. however there comes a time in some cases Customer loyalty no longer is a priority ..but from a bad experience ...I found a great dealership who wanted my business al the way across the Chesapeake Bay Bridge! Preston Staub, was my salesperson...guess what we never met in person! But let me assure you he is a true professional and does what he says never leaves you hanging always is aware and listens to all your questions and finds the answers! I got the best deal and even had my car delivered to me on the Eastern Shore More

Awesome experience! I had an awesome experience purchasing my vehicle from Koons Chevrolet. It was a very smooth and fast process with the most talented staff. I give a I had an awesome experience purchasing my vehicle from Koons Chevrolet. It was a very smooth and fast process with the most talented staff. I give a thumbs up to my salesman, Preston! More

Truck to car We were hoping to get into a new truck but it was not realistic for us financially. Andrew worked with us to get us into a fantastic vehicle that we a We were hoping to get into a new truck but it was not realistic for us financially. Andrew worked with us to get us into a fantastic vehicle that we are thrilled with! More

Best deal in Area Great service. Good deal on my trade in and good price for the truck. Friendly and knowledgeable staff. Paperwork was done fast and correctly. Will re Great service. Good deal on my trade in and good price for the truck. Friendly and knowledgeable staff. Paperwork was done fast and correctly. Will recommend to others. More

Above and beyond normal service. Lauren Strine and Casey Adkins helped me get my car repaired on a Saturday since this is my only vehicle. They could have made me wait until Monday si Lauren Strine and Casey Adkins helped me get my car repaired on a Saturday since this is my only vehicle. They could have made me wait until Monday since I didn’t have a appointment. But these two worked together to get my car back to me Saturday. I would compare these two as the chic fil a on car service. They were very friendly and compassionate to my needs. More

I love Koons Chevrolet My experience with Koons Chevrolet at White Marsh was awesome and over the top. My guy Ed Ridgley made me feel so comfortable. He stayed with a smile My experience with Koons Chevrolet at White Marsh was awesome and over the top. My guy Ed Ridgley made me feel so comfortable. He stayed with a smile on his face and made the process so easy without any pressure. If anyone is looking to buy a vehicle go and see Ed. I left Koons with a smile on my face. More