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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,191 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,191 reviews

January 04, 2019

Outstanding sales team! Ryan and the rest of koons Chevy staff went above and beyond to make sure our buying experience was easy. I would definetly be buying my next car from More

by Turbos25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Koons White Marsh Chevrolet responded

Thank you for taking the time to share your experience so others will know what it's like to be a guest at Koons White Marsh Chevrolet! We are thrilled that Ryan and our team made your car-buying experience a breeze. Have a great weekend!

January 02, 2019

Great Experience Buddy, my salesperson, worked very hard to provide me with a beautiful car at the best price. He was very knowledgeable about the car I was interested More

by Peg12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Morreale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Dyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Koons White Marsh Chevrolet responded

Magic to our ears! It's fantastic that Buddy provided knowledgeable, professional, and personable service that made your car-buying experience a positive one. Thank you for the fantastic review!

December 29, 2018

Good experience I was looking for a new vehicle for my wife. After doing research on Cars.com, I saw the Chevy Sonic and showed it to my wife. She really liked it so More

by Pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Koons White Marsh Chevrolet responded

Pablo - It's fantastic to hear that Ryan helped get you into your Chevrolet Sonic with professional, pressure-free service. We love your cute picture! Thank you so much for recommending Koons White Marsh Chevrolet and safe driving!

December 28, 2018

Great people and vehicles Had an amazing experience with knowledgeable staff. Everyone took the time to see I was taken care of even though they were busy. I will definitely r More

by Claryjf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Koons White Marsh Chevrolet responded

It's wonderful to hear that you had a great time working with Buddy! Thanks so much for joining the Koons White Marsh Chevrolet family, we look forward to assisting you next time!

December 23, 2018

Lee in finance is horrible Salesman was great. Sales manager was great. Finance guy wasnt going to inform me about intrest rate until i asked. He tried to slide an intrest rate More

by Mickeymouse22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micaiah Wallace
Jan 07, 2019 -

Koons White Marsh Chevrolet responded

While I am happy to hear you had an otherwise great experience, I am disappointed that you were unsatisfied with our financing. I understand that you wrote this review to be anonymous but please consider giving me a call as I would like to get a better understanding of what happened during your visit. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1402

December 22, 2018

Made it easy! Ed was great, helpful and friendly! Turned a stop by and look to a sale. Forever grateful! Got a great deal on a new Suburban! More

by Lne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Ridgley
Dec 22, 2018 -

Koons White Marsh Chevrolet responded

We’re delighted to get your 5 star review. Thanks!

December 20, 2018

Straight forward and friendly I’ve been shopping to buy a new Chevrolet Volt for a while now and was becoming very frustrated with my local dealers. Specifically, they would adver More

by Voltguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Ridgley
Dec 20, 2018 -

Koons White Marsh Chevrolet responded

We are so happy that we could provide the service you deserve! It's fantastic that Ed was straightforward and got you the deal you were looking for. We really appreciate you taking the drive to visit us. Congratulations on your new Chevrolet Volt and thank you for your review!

December 18, 2018

New car Experience My sales consultant Mr. Richie took very good care of me because of my special circumstances. I appreciate his sincerity and patience in him deliver More

by Suv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Morreale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Ramkelawan
Dec 19, 2018 -

Koons White Marsh Chevrolet responded

Congratulations on your new car! We are thrilled to hear that Richie took excellent care of you and made the experience a positive one. We appreciate you recommending him and Koons White Marsh Chevrolet.

December 17, 2018

Best Car Buying Experience Ever Koons Chevrolet's associates made my experience a very pleasurable one. The hassel free buying experience was unique, especially with Micaiah Wallace More

by Mark M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micaiah Wallace
Dec 17, 2018 -

Koons White Marsh Chevrolet responded

Hi Mark - It's fantastic to hear that Micaiah welcomed you into our dealership with a tour and continued that quality of service throughout your car-buying experience. We love that he explained all the features of your new vehicle so that you would be completely comfortable with your purchase. Thank you so much for taking the time to write about your visit! We appreciate your business.

December 17, 2018

WOW Price includes hidden fees The title is no mistake. Koons joins the list of dealerships exercising inflated marketing tactics. They advertised a price as being "Market" and the More

by Explorer2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Koons Automotive
Dec 31, 2018 -

Koons White Marsh Chevrolet responded

We are, and will continue to be, upfront and clear about the different contributors to a vehicle's purchase price. I'm not sure what happened in your interactions with us, but would really appreciate the chance to talk to you and determine how you've arrived at this conclusion and see if we can earn your business. If you're willing, please give me a call. Thanks, Christian Stark - Customer Relations Manager - 410-931-8600 x1402.

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