Koons White Marsh Chevrolet

Koons White Marsh Chevrolet Rocks!!! Koons White March Chevy and salesman Buddy Price made buying a new truck a pleasure. No one could touch their Wow Price. Also we drove 2 hrs there and Koons White March Chevy and salesman Buddy Price made buying a new truck a pleasure. No one could touch their Wow Price. Also we drove 2 hrs there and three hours back just for their prices, reputation and reviews of Buddy Price himself. Buddy promised there would be no surprises or pressure and he kept his word:) Highly recommended. Oh, and no xxxxxxxx/scam fees other dealers try to charge! This purchase was definitely worth the drive! Dave & Dawn Adsit More

Worst customer service I’ve ever experienced in regards to the service department. No one takes accountability for their actions and they do not care about your time or any inconvenience they cause. Brough to the service department. No one takes accountability for their actions and they do not care about your time or any inconvenience they cause. Brought my car in to have the bumper fixed, was very specific about this issues with the service managers, and I was ignored. Came to pick up my vehicle to find that it was not fixed properly which I was not surprised about. After talking with Tommy they rescheduled to fix the same problem again and barely apologized making up excuses. Was told very specifically it would take 30 minutes to fix and scheduled me for 9am a few days later. Once I came to check in I was told by the same person, Tommy, who told me 30 minutes that it would now be 45 and instead of telling me that it changed because the person who was supposed to fix it was running late, he rudely insisted as he mocked my words that he said 45 minutes on the phone, which was a blatant lie. He was pretentious, rude, and dismissive. Regardless, terrible customer service in the service department and it makes me wish I would have purchased my vehicle elsewhere. More

BUYING EXPERIENCE - REBECCA WILSON Rebecca was awesome and so accommodating. She took the stress out of the process and really simplified everything. Down to earth and professional. She Rebecca was awesome and so accommodating. She took the stress out of the process and really simplified everything. Down to earth and professional. She did a fantastic job for us as well as representing her company with class and professionalism. More

Great service! I had a great experience buying my car at this dealership. Rebecca especially was very friendly and professional. They were able to answer all my ques I had a great experience buying my car at this dealership. Rebecca especially was very friendly and professional. They were able to answer all my questions and made the entire process simple. Highly recommend! More

Very good experience Great communication and very helpful in every step of getting my car. Buddy helped me get a great deal on my car and have a great experience at koons. Great communication and very helpful in every step of getting my car. Buddy helped me get a great deal on my car and have a great experience at koons. More

Gordy is the BEST! One thing my husband and I aren’t really fond of is feeling pressured into making a decision or feel like we’re being talked into a purchase. We have One thing my husband and I aren’t really fond of is feeling pressured into making a decision or feel like we’re being talked into a purchase. We have purchased 3/4 of our cars here! Staff is always amazing. Today was an unexpected buy but Gordon McCain made sure we got what we absolutely wanted! Thanks so much Koons! More

Excellent experience When you remember your experience a month later and take time to write a review you know the service was great. Rebecca “Becca” was warm friendly & s When you remember your experience a month later and take time to write a review you know the service was great. Rebecca “Becca” was warm friendly & served pumpkin spice coffee. At the end of the transaction I found some serious defects in the leather....no problem Rebecca called the leather wizard and it looks as good as new. I love my Altima! Thank you! More

This is my third time at Koons white marsh and is always a pleasure because the service or sales make me feel welcome in this beautiful building a pleasure because the service or sales make me feel welcome in this beautiful building More

GREAT SERVICE I'M VERY SATISFIED BY RICHIE AND KOONS DEALERSHIP. IT TOOK SOMETIME BUT RICHIE HELD IN THERE WITH ME TO MAKE THIS HAPPEN.I AM VERY THANKFUL FOR RICHIE I'M VERY SATISFIED BY RICHIE AND KOONS DEALERSHIP. IT TOOK SOMETIME BUT RICHIE HELD IN THERE WITH ME TO MAKE THIS HAPPEN.I AM VERY THANKFUL FOR RICHIE AND WILL RECOMMEND HIM VERY PATIENT AND NICE PERSON. HE WILL NOT PUSH YOU AND LISTENS TO YOUR NEED AND WILL DIRECT YOU TO MAKE BEST DECISION. More

Loved my salesman Worked with buddy over the phone and he went over and beyond on communication. Then when we got there he was fantastic to me, my husband and family. I Worked with buddy over the phone and he went over and beyond on communication. Then when we got there he was fantastic to me, my husband and family. I was disappointed in the financing price of a new car as I was specific up front I didn’t want to go over a certain price so we could of save 2 hours on that. We were there a total of 5 hour which personally way to long. But in the end I love my new truck and was very pleased with the dealership. More