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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,191 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,191 reviews

August 24, 2020

Buddy Price is the best salesman I’ve dealt with. He bent over backwards to help me get my new car. Highly recommended. Buddy thank Scott for me. He needs the recognition as well. 5 stars from me and my wife More

by StephenK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Koons White Marsh Chevrolet responded

Stephen, thank you for the 5-star review! We are so glad you enjoyed working with Buddy and Scott here at Koons White Marsh Chevrolet, and we will certainly let them know that you appreciate their help. We hope that you and your wife continue to enjoy your new car!

August 18, 2020

Awesome Service. Honest and trustworthy business. Definitely will come back next time we need a car. All staff was friendly and extremely efficient in time. More

by rachel.kiewitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Koons White Marsh Chevrolet responded

Hi Rachel, thank you for doing business with us at Koons White Marsh Chevrolet. Our team is committed to offering outstanding customer experiences and we appreciate you taking the time to post about yours! We look forward to working with you when you are in the market for another vehicle.

August 18, 2020

Koons made the buying process easier than expected, even with Covid 19. Gordy took care of just about everything, and Scott our finance guy took care of us as well. Would definitely recommend Koons Chevrole More

by Samanthagramlich14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy, Koons Automotive
Aug 19, 2020 -

Koons White Marsh Chevrolet responded

Thank you for the 5-star review! We are happy to hear that Gordy and Scott took good care of you here at Koons White Marsh Chevrolet. Enjoy your newly purchased vehicle!

August 16, 2020

By for the easiest and most pleasurable car buying experience. Gordy was awesome to deal with and great salesman. Everything basically completed before we got to the dealership other than sign and dr More

by eherman11996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Koons White Marsh Chevrolet responded

This review made us smile! Thank you for your confidence in Gordy and our team to get the job done. Congratulations on the new car and we hope to see you back at Koons White Marsh Chevrolet next time!

August 16, 2020

Buddy was an absolute pleasure to work with. He definitely went above and beyond to address any concerns I had and made sure I was satisfied with my purchase. More

by Saint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Koons White Marsh Chevrolet responded

For you to say that Buddy "went above and beyond" to make sure that you are happy with your purchase makes us smile. Thank you for the rave review! Our team at Koons White Marsh Chevrolet appreciates your support and wishes you safe driving.

August 13, 2020

Great deal on new truck, then ignored for months trying to obtain tags and registration. Never returned phone calls as promised. After a dozen or so calls, had to become a total irritate customer on an hou More

by ddvan201
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, April
Aug 28, 2020 -

Koons White Marsh Chevrolet responded

Thanks for the feedback and for sharing you got a great deal! We won't get into specifics here, but tag & title work in general, especially when unique circumstances are involved, has seen significant delays due to various restrictions. We certainly want to do our best to work with you and apologize if you felt the communication was lacking. Our Tag & Title Department is always readily available with updates at whitemarshtitledesk@koons.com. Please don't hesitate to reach out if we can be of further assistance. Have a great weekend! - Christian Stark, Customer Relations Manager 410-931-8600 x 1120

August 07, 2020

Gordon McCain is an outstanding salesman! He went way above and beyond to help us seal the deal on our new car! His service is impeccable! He is friendly, courteous and very knowledgeable. It was a true More

by Happy customer!
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel
Aug 10, 2020 -

Koons White Marsh Chevrolet responded

Thank you for the 5-star review! It was our pleasure to assist you here at Koons White Marsh Chevrolet, and we couldn't be more pleased to know that Gordon took good care of you. We will certainly let him know that you appreciate his help!

August 02, 2020

Buying a car is never easy, however, once you find a sales representative who listens to the customer and is more concerned about the total buying experience verses making a sale; buying a car becomes a More

by TroyDamo
Recommend Dealer
Yes
Employees Worked With
Rebecca Wilson
Aug 03, 2020 -

Koons White Marsh Chevrolet responded

Hi Troy, thank you for reviewing Koons White Marsh Chevrolet! It is fantastic to hear that Becca treated you with the 5-star service we aim to offer. We are proud to have your business!

August 01, 2020

Buddy is as quick and efficient as it gets. He worked hard on getting me multiple prices for multiple vehicles in a timely fashion. It was a pleasure working with him. More

by nserkes
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Koons White Marsh Chevrolet responded

Thank you for sharing such kind feedback for our team member, Buddy. We are grateful to have you as a Koons White Marsh Chevrolet customer and hope you are enjoying this new purchase!

July 31, 2020

Great buying experience. Great Team, Rodney McNeil (MGR) , Gordy (Sales) and Scott (Finance) The entire process was the fastest and easiest process I’ve experienced. Thank you More

by djegbm
Recommend Dealer
Yes
Employees Worked With
Rodney McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Koons White Marsh Chevrolet responded

Thank you for leaving Koons White Marsh Chevrolet a five-star review! It's our goal to offer a seamless and enjoyable experience for customers so hearing about your visit with Rodney, Gordy, and Scott made our day. We hope you are loving your new ride!

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