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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,191 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,191 reviews

October 26, 2020

A great experience as always with Buddy at Koons Chevrolet! I can’t stress enough how stress free the experience is. Buddy always has your back and helps make the best decision with you! More

by CHARBA951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Koons White Marsh Chevrolet responded

Thank you for stopping by to review Koons White Marsh Chevrolet. We're thrilled to hear that Buddy always treats you to a 5-star experience and we hope to see you next time!

October 24, 2020

SHADDY, SHADDY MANAGEMENT!!! SAVE YOUR TIME!!!!!! If you're after a vehicle from Koons you best buy it within 10 min of your eyes on it! Even after they run your credit ((with approval)) at 9pm at night More

by amanor4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob and Graham in Sales
Nov 09, 2020 -

Koons White Marsh Chevrolet responded

Hi Ryan, thanks for the feedback! We can certainly understand your frustration, however, the version of events is not quite as cut and dry as laid out here. As you know, I reached out to you on Saturday to find out more information, explain the situation, and hopefully find a resolution but was abruptly disconnected. To be clear, I did not state that we prefer a cash buyer to one who was financing. In fact, if anything, the opposite is true. We value each client. The client who ultimately purchased the Jeep you were interested in was very happy. We just wish we had two of them and that we had been able to establish better communication. Thank you again for the feedback, we appreciate the input and are always working to be better. Have a great week! Rich DeMarco, Pre-Owned Sales Manager 410-931-8600 x 1101

October 24, 2020

Gordon was amazing and very easy to work with. We left today with the PERFECT vehicle for us. Thank you for making it so easy today. I highly recommend purchasing a vehicle at Koons. More

by Joanieb65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Koons White Marsh Chevrolet responded

Thank you for sharing this wonderful feedback. At Koons White Marsh Chevrolet, it is our goal to help guests find a suitable vehicle and we are thrilled to hear that Gordon hit the mark!

October 24, 2020

I keep coming back to this dealership because they don’t play games. Buddy is far from the typical salesman. He will go out of his way to make sure you find a car that you’ll be happy with and never pressur More

by jason86k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Koons White Marsh Chevrolet responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Buddy here at Koons White Marsh Chevrolet, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we look forward to your next visit!

October 22, 2020

I was referred to Mr. Price by a gentleman that I work with who has worked with him in the past. I could not have asked for a better experience than the one that I had at Koons. Buddy was very efficient More

by djspliff26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
Oct 22, 2020 -

Koons White Marsh Chevrolet responded

We are very happy to hear that Barry provided information and knowledgeable service which earned your business. It's also wonderful that Stacy helped make the finance process easier. Thank you so much for recommending Koons White Marsh Chevrolet! We truly appreciate your business and hope that your new vehicle is treating you well.

October 22, 2020

First and most importantly is Buddy Price! If you go to the dealership please take my advice! Ask for Buddy! I am 'VERY" skeptical of car salesman. He is a no pressure type of guy! Honest, Fair and compete More

by Kanaveld
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Koons White Marsh Chevrolet responded

Dolores - we couldn't ask for better feedback and we appreciate you stopping by to leave this review. At Koons White Marsh Chevrolet, it's our goal to provide guests with a straightforward and enjoyable sales process and we're thrilled to hear that Buddy, Chris, and Stacey all hit the mark. On behalf of all of us here, safe travels in your new vehicle!

October 21, 2020

Salesman Eric Miller took the time to show me several models and cars. He was so great that the person that I took with me decided to buy one too!. We had a great deal of trouble with a pushy, confusi More

by ARAVENFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Morreale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Miller, Josh
Oct 21, 2020 -

Koons White Marsh Chevrolet responded

While I am pleased to hear that Eric took care of the situation, I am concerned to hear about what happened. It's our goal to find the best option for guests, however, we want shoppers to be confident in their decisions and I am sorry if the process became frustrating at times. I'll be sure to discuss these concerns with the right people so we can work towards improving. If you would like to speak with us further, please don't hesitate to reach out. Thank you for your business, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

October 21, 2020

Highly recommend Koons Chevy!Buddy Price did a Highly recommend Koons Chevy! Buddy Price did a outstanding job getting the car I wanted! He's a Determinator! I know I'll be back! More

by pandreas124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Koons White Marsh Chevrolet responded

Congratulations on your new vehicle! It is fantastic to hear that Buddy went above and beyond to make your purchase experience go smoothly. We appreciate your business and hope to work with you again at Koons White Marsh Chevrolet!

October 20, 2020

Gordy was awesome! I have never encountered a more genuine and knowledgeable car salesman. He made the car buying process enjoyable! Will definitely be coming back in the future More

by Madisonekammerer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Koons White Marsh Chevrolet responded

It makes our day to hear that Gordy's service stood out to you and we truly love that you enjoyed working with him to get into your new vehicle. Thank you so much! We can't wait to work with you again at Koons White Marsh Chevrolet.

October 20, 2020

As a nurse, was disappointed that they were not adhering to Covid guidelines of social distancing, cleaning surfaces, or mask coverings. Staff rude and disrespectful. More

by julie.kubiak1
Customer Service
Recommend Dealer
No
Employees Worked With
Morgan Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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