Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I think that $303.00 is a little too much to pay for (6) spark plugs installed. I even provided the plugs. I feel like I played russian roulet when i simply needed an automotive repair. The reason I thou spark plugs installed. I even provided the plugs. I feel like I played russian roulet when i simply needed an automotive repair. The reason I thought my car wasn't running right was never even addressed. I left t hat dealership today feeling like i had been accosted and robbed. More
Excellent truck at a great price. Have bought all my vehicles here but one, and I learned from that. Great customer service and the first dealership that actually remembers that they are in the sales b vehicles here but one, and I learned from that. Great customer service and the first dealership that actually remembers that they are in the sales business and we as consumers can go elsewhere if we dont like what they offer. More
Extremely slow write-up of repair order (45 mins) when you're the first car inside, even with service writers sitting around. Rude and unprofessional towards customers who request warranty service. Repe you're the first car inside, even with service writers sitting around. Rude and unprofessional towards customers who request warranty service. Repeat visits since they do not know how to troubleshoot or repair Corvettes. Not careful with customers cars, especially expensive cars they could care less about. Oil stained carpet and leather from dirty shop and careless inept employees that scratch your paint. Just an awful experience here. Avoid! More
Our salesman {Caleb White} made our recent buying decision for a new Chevy Equinox a pleasant experience. Mr. White thoroughly explained the features of this vehicle during the test ride and provided decision for a new Chevy Equinox a pleasant experience. Mr. White thoroughly explained the features of this vehicle during the test ride and provided answers to all our questions. He conducted himself in a very professional and non-pressuring manner.<br><br>I would strongly recommend Mr. White to anyone interested/considering the purchase of a new vehicle. <br><br>Chuck Mosser<br>Baltmore, Maryland More
The F&I manager we dealt with was extremely rude and condescending when we would not purchase an extended warranty and gap insurance from him. The rate he offered us at that point was 200 basis points condescending when we would not purchase an extended warranty and gap insurance from him. The rate he offered us at that point was 200 basis points higher than we were able to get from our own financing source. Although we have "A" credit, he tried to convince us otherwise to justify his high rate. We financed elsewhere and were met with more harsh attitude when delivering the check. I would not purchase a car from this dealership again. More