Koons White Marsh Chevrolet

Thanks to Jeff and the staff at Koons for making the car buying experience so easy. My daughter came in to buy her first car with lots of ideas of what she wanted but a limited budget. Jeff found her a car buying experience so easy. My daughter came in to buy her first car with lots of ideas of what she wanted but a limited budget. Jeff found her a car that she loves and met her budget. And that’s what it’s all about. Now I know were my next car is coming from. More

I want to thank Lamont Anderson my salesman for his I want to thank Lamont Anderson my salesman for his professional service in working in getting myself into the new car I really wanted. Even with not I want to thank Lamont Anderson my salesman for his professional service in working in getting myself into the new car I really wanted. Even with not so perfect credit, Lamont worked hard to get me into the vehicle I wanted. My experience with Koons Whitemarsh was outstanding. Once again thank you Lamont Anderson for your professional service. Koons in Whitemarsh is my new car dealer for service and parts. Keep up the good work!!!! More

First, I want to thank Randy my salesman for his professional service in working with my wife & I getting us into the car we really wanted. Even with not so perfect credit, Randy worked hard to get professional service in working with my wife & I getting us into the car we really wanted. Even with not so perfect credit, Randy worked hard to get us into the vehicle we truly wanted. After a few days, we noticed a slight problem with the vehicle and was directed to Tim Berg the sales manager. Tim really listened to our concerns and immediately made arrangements to have the car fixed at Koons' expense with no questions asked. I've purchased several vehicles over the years from many dealerships and I have never felt as good with any dealership as I do with Koons Whitemarsh. Not only did Tim Berg help us, he followed up with my wife and I with our vehicle. I'd refer friends & family to Koons & they will be my lifetime dealership. It's so hard in these days & times to find good customer service anywhere, But Koons & especially Tim Berg went above & beyond customer satisfaction! Sincerely, Tim & Patricia Nixon More

My daughters car (1997 Saturn Ion) began leaking fuel and we called Todd right away. He got us into the service department same day and we had her car back the next day! Superior service, and very friendly we called Todd right away. He got us into the service department same day and we had her car back the next day! Superior service, and very friendly! More

These gentlemen couldn't have been nicer, and they were nice in a sincere way not just to make a sale. They bent over backwards to get me the specific car I wanted at the price I wanted to pay. I say the nice in a sincere way not just to make a sale. They bent over backwards to get me the specific car I wanted at the price I wanted to pay. I say they got me a "specific" car because the model year is drawing to a close so they had the car I wanted delivered to White Marsh, MD from Lumberton, NC! If the Service Dept. does as well as the Sales Dept., they will have a customer for life. The staff actually made spending thousands of dollars a happy experience. More

The car buying experience can be major drudgery...something to despise. Not at Koons Checy in Whitemarsh MD. The salesman Ryan was friendly, outgoing, knowledgable, and honest in his discu drudgery...something to despise. Not at Koons Checy in Whitemarsh MD. The salesman Ryan was friendly, outgoing, knowledgable, and honest in his discussions with me about the 2011 Malibu I bought. My credit isn't the best but the secured a 6.9% rate for me and this enabled me to buy a new car versus a used one. Ryan and Tim worked this out and Mr. Stack wrapped it up. I will recommend Koons Chevy to my friends, family and colleagues at work as the place to go fo an honest deal! Jim Vivian More

The steering on my vehicle went out and I had it towed to Koons Chevrolet for an appointment early the next day. Everyone that I spoke to was very friendly and the work they did was top of the line. My only Koons Chevrolet for an appointment early the next day. Everyone that I spoke to was very friendly and the work they did was top of the line. My only complaint is that I needed to call repeatedly to find out the status of the vehicle and when it would be done. A call from them during the three days my vehicle was in the shop would have really been appreciated. Overall I was satisfied with my experience with them and I would recommend other customers. More

I was approached immediately as I enter the showroom. The salesman listen to my questions and did not try to influence my decsion. I originally was looking for used but opted for a new vehicle, after David p salesman listen to my questions and did not try to influence my decsion. I originally was looking for used but opted for a new vehicle, after David pointed out the pros and cons of each.Chuck came over to close the deal offering different ways to purchase the vehicle. Again he did not try to influence my choice, he just presented my options. I did not feel any pressure to purchase and would definitely recommend this dealer to my friends and family. Also by the time I had finished siging the paperwork. My car was cleaned and filled with gas ready to go! Now that is service. More

Everyone was very helpful and knowledgable about any car we asked about. We would definitely purchase another car from Tim Berg and out salesman Jared. We are very happy with our new Equinox! we asked about. We would definitely purchase another car from Tim Berg and out salesman Jared. We are very happy with our new Equinox! More

Debbie was my fist point of contact. She was very professional, quick to respond to my requests and got us set up with a test drive all in the same day. Randy Law was great and an above outstanding s professional, quick to respond to my requests and got us set up with a test drive all in the same day. Randy Law was great and an above outstanding salesman. He was beyond knowledgeable and answered all our questions. He made us feel very comfortable and offered suggestions without pressure. Sheri was more than accommodating and assisting with processing our finance documents. She worked efficiently and expeditiously. Having a Camaro of her own, she shared her great experiences with the vehicle - wish we greatly appreciated. I will definitely recommend Koon's White Marsh Chevrolet - but mostly will tell others the great experience we had thanks to the above persons. More