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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,186 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,186 reviews

April 10, 2013

My Husband and I just bought a brand new 2013 Chevy Cruze. It was surprisingly painless! The customer service at Koons was the best I've ever dealt with. We got the car we wanted at an excellent price! More

by vllewella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 27, 2013

Make sure and ask for Tim Berg tell him Kyron Regis sent you, and he will take care of you. There is no other sales manager like him. More

by kyronlittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Berg, Tim Berg
February 20, 2013

Armando was great, her got me in the car i wanted within 2 days. I plan on going back to see him to trade my car for a bigger one. Thank you. More

by ashleycook20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Graham
Feb 21, 2013 -

Koons White Marsh Chevrolet responded

Thank you for the excellent review, Ashley! It is great to know that Armando was able to provide you with the pressure-free and knowledgeable service that we strive for. Please feel free to call or stop by whenever you are ready for your trade-in. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Rick Coulson - General Manager - rickc282002@koons.com | Office Phone 410-931-8600

August 22, 2012

Price was bad. No wiggle room. Feel I got ripped. My sales person Lamont was great his boss not so great. Thanks Lamont you tried. More

by Boss man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lamont Anderson
Sep 11, 2012 -

Koons White Marsh Chevrolet responded

We are sorry to hear that you feel we did not work enough with you on the price of your vehicle. At Koons White Marsh Chevrolet, we purposely set the pricing of our vehicles at rock bottom prices; we do this so our customers don’t feel they need to negotiate to obtain a good deal, thus supplying the customer with a low to zero sales pressure experience. If you feel you didn’t receive your vehicle at a fair market price, please feel free to contact me directly, as I would be happy to speak with you on the matter. We appreciate the feedback, thank you. Sincerely, Rick Coulson - General Manager rickc282002@koons.com | Office Phone 410-931-8600

August 08, 2012

It’s an awesome feeling when you find the right car and the process of buying is straight forward. Thanks to Jeff and the guys my husband and I got the car we were looking for and they were helpful with th More

by skrukiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : jeff
Aug 08, 2012 -

Koons White Marsh Chevrolet responded

Thank you so much for writing this great review of our dealership. At Koons White Marsh Chevrolet we pride ourselves on our caring and honest customer service. Jeff and the rest of the team were happy to be of service. Please let us know if there is anything we can assist you with in the future. Enjoy your new car and make sure to like us on Facebook and to follow us on Twitter to receive Koons White Marsh news and specials! Sincerely, Rick Coulson - General Manager

July 12, 2012

I have bought 4 cars from Jeff in the past 3 years and have been very happy with all my purchases. Jeff is very knowledgeable and honest. If he does not have what you want on the showroom floor, he will More

by Tmcampagna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Coulson
Jul 13, 2012 -

Koons White Marsh Chevrolet responded

Thank you for your outstanding review! We are very pleased to hear that you have continuously purchased cars from our dealership. We pride ourselves on our customer service and I am happy that Jeff was able to help you. We hope you continue to visit Koons White Marsh Chevrolet in the future. Check out our Facebook and Twitter pages to receive exclusive offers. Sincerely, Rick Coulson - General Manager

July 04, 2012

I was very pleased with the overall experience with this sales representative on June 28th. I would highly recommend Rob Miller to my close associates and friends and anybody who is inquiring to buy a car More

by Rebeccaelliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2012 -

Koons White Marsh Chevrolet responded

Thank you so much for the positive review. We are glad we were able to supply you with a positive car buying experience, Rob and the rest of the team were happy to be of service. At Koons White Marsh Chevrolet we pride ourselves on our 5-Star customer service. Do not hesitate to contact us if there is anything we can help you with in the future and please make sure to like us on Facebook and to follow us on Twitter for Koons White Marsh news, deals, and events! Rick Coulson - General Manager

May 31, 2012

I came here in 2005 and purchase a Suv, and I was ready to get out of it. I thought I was going to trade in for another used car. I'm so glad I came to Koons Chevy @ White Marsh on The Memorial weekend Ste More

by honeyred59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Valentine, Nick Tsalafaos, Nick Tsalafaos
May 31, 2012 -

Koons White Marsh Chevrolet responded

Thank you so much for this great review. We strive to provide all of our customers with 5-star service, and we are so happy to hear that we were able to help you with just that. Congratulations on your new Malibu, and we look forward to working with you again! Don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Sincerely, Rick Coulson - General Manager

May 09, 2012

Wow Impressed with the Fast and professional Service. My husband 1999 Chevy Suburban came into the shop on Monday and was back in my driveway on Tuesday! We knew we needed several things done brakes, air c More

by skrukiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2012 -

Koons White Marsh Chevrolet responded

Thank you so much for this kind review. We know how frustrating it can be to have a vehicle serviced, and it is wonderful to hear that we were able to alleviate some of that stress for you. Brian will be so happy to hear your kind words. Don't forget to check us out on Facebook for exclusive service specials to use on your next visit and the latest industry news. Sincerely, Rick Coulson - General Manager

April 11, 2012

I have purchased (2)two vehicles from Gary Harris at this dealership in the past three years and he always gives me the best service. He listens to me when i say I can't do that and then works hard to get it More

by fbullock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
Apr 12, 2012 -

Koons White Marsh Chevrolet responded

Thank you so much for taking the time to write this review. We strive to provide all of our customers with a uniquely friendly and effective purchasing experience, and we are so happy to hear that Gary has been able to give you just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Sincerely, Rick Coulson - General Manager

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