Koons White Marsh Chevrolet

Tire & battery warranty BS Went in for tire warranty paid for tire balancing & rotation & when I picked up my car a week later my Battery that had been replaced by warranty less Went in for tire warranty paid for tire balancing & rotation & when I picked up my car a week later my Battery that had been replaced by warranty less than 14 months prior had to be replaced again & I had to pay full price for the service. Online appointments system never works tried using 1st time my appointment didn't show up on their system next time I had to call system was not working More

Koons Chevrolet Whitenarsh Absolutely the Best Dealership! Absolutely A1, top notch, 10 stars in both sales and service. This dealership should be used as a model. Friendly, honest, professional and very custo Absolutely A1, top notch, 10 stars in both sales and service. This dealership should be used as a model. Friendly, honest, professional and very customer service oriented. I could not be any more pleased with the service I've received. I highly recommend! More

Purchase 2017 Equinox Preston, was our Sales Person, both Preston, and Manager, (sorry do not remember his name) , provide a great buying experience, quick and easy. Th Preston, was our Sales Person, both Preston, and Manager, (sorry do not remember his name) , provide a great buying experience, quick and easy. Thanks Again More

Great experience, in and out. I dealt with Preston. He was straight forward and upfront with me before I even got there. We took care of everything quickly and I am content with al I dealt with Preston. He was straight forward and upfront with me before I even got there. We took care of everything quickly and I am content with all the numbers. More

Thank you The staff was great & very helpful , everyone was friendly I'm really glad I came here ,& Chris did an amazing job I was in and out, thanks for everyt The staff was great & very helpful , everyone was friendly I'm really glad I came here ,& Chris did an amazing job I was in and out, thanks for everything guys More

I had a great experience here all staff!~ I had a great experience here from Mr. Gary Harris the salesman to the Manager Jerry to the tech person which I cannot remember his name but he was gr I had a great experience here from Mr. Gary Harris the salesman to the Manager Jerry to the tech person which I cannot remember his name but he was great. Everyone takes their time in making sure you know how to work things in your car, to making sure you are happy with your choice and anything else you may need assistance with they were definitely there to help! More

The best dealer Ever!!! Gary Harris was amazing. He was nice funny and very knowledgeable. I didn't feel like he was just trying to sale but he put my best interest first. He Gary Harris was amazing. He was nice funny and very knowledgeable. I didn't feel like he was just trying to sale but he put my best interest first. He made sure everything was taking care of for me. He made me feel like I made the right decision. If you want to feel special and want the best then Gary is it!!!! More

Immediate need-immediate satisfation We were in a situation where our Tahoe had developed internal engine problems costing thousands of dollars. Since the car was 16 years old we looking We were in a situation where our Tahoe had developed internal engine problems costing thousands of dollars. Since the car was 16 years old we looking for a replacement. Kelvin Dyson asked a few questions and listened to our needs. We decided on leasing a 2018 Equinox at a rate we could afford. No pressure; just conversations that clinched the deal. More