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Koons White Marsh Chevrolet
White Marsh, MD
1,187 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area.
We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services.
BUY NEW OR USED VEHICLES
With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle.
Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles.
At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,187 reviews
January 14, 2016
Great Service and Communication I had my 2015 Duramax in for a warranty repair and a couple of recalls. Everyone was friendly (even remembered my first name when I walked in to pick I had my 2015 Duramax in for a warranty repair and a couple of recalls. Everyone was friendly (even remembered my first name when I walked in to pick up my truck) , and the whole process was very smooth. I dealt with Charlie in Service and he called me when he promised and kept me up to date. They even brought my truck around front after I checked out. Very good service from everyone I met! I'm very impressed! More
by ChevyTruck1
Employees Worked With
Charlie (Service advisor)
December 03, 2015
Great Place I always have a great experience every time I go to Koons Chevrolet. Day one, from the beginning when I walked in the door, the time I purchased my c I always have a great experience every time I go to Koons Chevrolet. Day one, from the beginning when I walked in the door, the time I purchased my car, or needed service and phone customer service is always Excellent. Satisfaction Guaranteed More
by BlackKnight
Employees Worked With
November 05, 2015
Great dealership Great experience for our purchase for the third time! This will be our 3rd Tahoe purchased from Tim and yet another great experience. Thanks Tim Great experience for our purchase for the third time! This will be our 3rd Tahoe purchased from Tim and yet another great experience. Thanks Tim More
by bemiller
October 06, 2015
An internet purchase that went great. I live in another state, but was very particular about the used car I was searching for. After an online search, I found it at this Koons location, a I live in another state, but was very particular about the used car I was searching for. After an online search, I found it at this Koons location, and salesman Eric King was quick to respond to all my questions and requests for photos. When it came time to close the deal, Nick T. made the right tweaks, and was very helpful afterwards. Lastly, Janene Webster kept me informed throughout the wait for my documentation to arrive. I was quite nervous buying a car sight-unseen, but this team did everything I needed to get it done right ! More
by JohnG_122
Employees Worked With
Eric King, Nick Tsalafaos, Janene Webster
August 17, 2015
Disgusting Customer Service Referred here by "Auto Credit Express". Had a appointment with "Nick", but was handed off to a horrible salesman, "Rodney". Rodney took a photo copy o Referred here by "Auto Credit Express". Had a appointment with "Nick", but was handed off to a horrible salesman, "Rodney". Rodney took a photo copy of my license and we waited for the appraisal of my vehicle. A few moments later, Rodney comes back and puts my keys in my face, I was sitting and tells me, "I can't help you bro"...I thought he was kidding, due to his lack of professionalism and courtesy. So I said, "oooook...why not?". He told me I owed too much on my car and I was so disgusted...I walked out. Little did he know that I had $8300 to put down on it. So I went across the street to CarMax and drove away with a brand new 2015 Nissan Sentra. Keep up the good work Rodney...BRO!!! More
by RMaupin25
Employees Worked With
Rodney, Nick Tsalafaos
July 14, 2015
Took the time to find my parents the right car! I took my parents to Koons in White Marsh last week. Their car was totalled in an accident, and they needed a car fast. We worked with Candice Frisb I took my parents to Koons in White Marsh last week. Their car was totalled in an accident, and they needed a car fast. We worked with Candice Frisby. What a great experience! My parents are in their 70's and were really unsure of what they wanted. They were also working with a budget. Candice showed such patience and empathy while working with my parents. She wasn't pushy and made them and me feel super comfortable. Jerry, the sales manager also did an excellent working with my parents. Everyone in the dealership was friendly. My parents left the dealership with a car that was the right fit for them. I can't say enough about Candice's professionalism and the wonderful way she interacted with my parents (and myself)----TOP NOTCH!!!!!! :) More
by Gina
July 07, 2015
Promises A benchmark for any organization is the keeping of their promises. In all my experiences thus far, Koons has under-promised and over-delivered. In eac A benchmark for any organization is the keeping of their promises. In all my experiences thus far, Koons has under-promised and over-delivered. In each case, they have provided more/better service than was expected! More
by hawkeye007
Employees Worked With
Charles Burkhardt, Lamont Anderson
June 30, 2015
Excellent and great experience Ryan Parker, is fabulous! He has mastered his Salesmanship skills! Awesome, customer service skills and very patient while I took a long time to dec Ryan Parker, is fabulous! He has mastered his Salesmanship skills! Awesome, customer service skills and very patient while I took a long time to decide on my vehicle. Kept a smile on his face at all times. He is the best salesman I've ever experienced while purchasing a car. Thank you, Ryan Ms. Deb More
by debjazz
Employees Worked With
June 30, 2015
GREAT EXPERIENCE Had a great experience here with Graham thanks for your service. Have sent a few people to him and they all have got cars. He was available before and Had a great experience here with Graham thanks for your service. Have sent a few people to him and they all have got cars. He was available before and after sales for questions. More
by jeff322
Employees Worked With
Graham Engleman
June 24, 2015
Helpful The salesman & sales manager were very helpful. They did not push us to buy anything but, made us feel real at ease. They made sure we were comfortabl The salesman & sales manager were very helpful. They did not push us to buy anything but, made us feel real at ease. They made sure we were comfortable with our purchase. More
by Keaton01
Employees Worked With
John Wyant
