Koons White Marsh Chevrolet | Page 106

Buying a new car Having poor credit made buying a car difficult however I was in a situation in which I needed a new car. Martin Simon and Rich DeMarco both worked wit Having poor credit made buying a car difficult however I was in a situation in which I needed a new car. Martin Simon and Rich DeMarco both worked with me for over a month to help me figure out how I could get into a new car. As soon as they found a car that I would qualify for, they quickly called me and in a matter of hours I was driving off the lot in a brand new 2017 Cruze! I love my car and the effort and dedication these men put into helping me get a car and making sure I left satisfied is impeccable. Financing the car was smooth and easy. Kelly Paris laid out different extended warranty options for me and took time to explain each and every one, listening to my needs, and helping me decide which extended warranties fit me best. I will always send my friends and family to them. More

Wonderful Experience Wonderful buying experience. Ed Ridgely was an informative no-pressure salesman who made sure all of our questions were answered and our needs were me Wonderful buying experience. Ed Ridgely was an informative no-pressure salesman who made sure all of our questions were answered and our needs were met. I would highly recommend Koons and our salesman Ed Ridgely — he’s the best! More

Explain obviously They have to be more clear to the customers especially at sales contract or the deal to let customers understand, and they have to stop cheating by i They have to be more clear to the customers especially at sales contract or the deal to let customers understand, and they have to stop cheating by indirect way. Thank you so much, More

My experience was wonderful! Brian provides great customer service, he always goes above and beyond for the service. He’s a great asset to this company and I will be returning in Brian provides great customer service, he always goes above and beyond for the service. He’s a great asset to this company and I will be returning in the future. More

2500 Chevy HD The dealership was clean and the staff was very professional. We had a good experience. This is our second truck we’ve bought from Koons White Marsh. The dealership was clean and the staff was very professional. We had a good experience. This is our second truck we’ve bought from Koons White Marsh. Buddy was professional and knowledgeable. He answered all our questions and stayed past his quitting time to help us. He walked us through the entire practice. We’re very happy with the service. More

Well Worth the Wait! Morgan has been so supportive and helpful during my trade-in and car-buying process. After months of looking for the right car, Morgan assisted me in Morgan has been so supportive and helpful during my trade-in and car-buying process. After months of looking for the right car, Morgan assisted me in driving away in my dream car. I happily built and purchased a 2019 Chevy Traverse - it wouldn’t have been as smooth of a process without Morgan! She is more than happy to assist you and is very easy to communicate with. Morgan always has a smile on her face and is willing to go the extra mile for her customers. She is highly recommended! More

Knowledgeable, Patient, and Friendly Morgan has assisted my family purchasing several vehicles. She's very knowledgeable about the vehicles and is patient with the buyer. She doesn't ju Morgan has assisted my family purchasing several vehicles. She's very knowledgeable about the vehicles and is patient with the buyer. She doesn't just try to sell. She spends the time to understand the needs of the buyer and shares her knowledge about the vehicles available. If you are considering buying a vehicle, give Morgan a chance. She's top notch! More

Top salesperson Morgan My husband and I walked into the showroom at Koons and was greeted by a warm smile (Morgan Anderson) Immediately we felt comfortable. This was our 2nd My husband and I walked into the showroom at Koons and was greeted by a warm smile (Morgan Anderson) Immediately we felt comfortable. This was our 2nd car we have purchased from Koons. Morgan asked the right questions, very knowledgeable and patient. I have been in sales for over 20 yrs and I just wanted to give a big shout out to Morgan and her team of professionals. Excellent service thank you!!!! More

Oil change The staff is super friendly and very efficient and quick. I never have any issues coming in and getting my truck serviced. I’ll keep coming back! The staff is super friendly and very efficient and quick. I never have any issues coming in and getting my truck serviced. I’ll keep coming back! More

Great! Lauren was extremely friendly and informative. She made me feel very comfortable and she explained everything in detail so that I left with a thorough Lauren was extremely friendly and informative. She made me feel very comfortable and she explained everything in detail so that I left with a thorough understanding of the services provided for me. I an extremely comfortable and confident leaving my car in her hands and I will definitely be back again! More