Koons Tysons Toyota

Thank you to Sam J. (used car sales manager) and Jonathan (sales) for my first used car purchase. The dealership staff was cordial, supportive, and worked closely with (used car sales manager) and Jonathan (sales) for my first used car purchase. The dealership staff was cordial, supportive, and worked closely with me to resolve an issue I had detected prior to purchasing the car that they promised to address and fix. I am happy to report I am completely satisfied with my new Jeep. Top now works beautifully and I am in love with my new ride. I would definitely consider purchasing again and am thankful for their support during this process. More

Nicolas, Regina, and Jake were all extremely helpful. As a first time car buyer they made the entire process as smooth as possible and made sure I left with the right car that fit my budget. As a first time car buyer they made the entire process as smooth as possible and made sure I left with the right car that fit my budget. More

Good advisors who listen to concerns and immediately recognize what the customer’s concern and give sage advice and remedy. Service is quick and within estimate. I like the dealership! recognize what the customer’s concern and give sage advice and remedy. Service is quick and within estimate. I like the dealership! More

Purchased 8 vehicles at Koons Tysons Toyota over 25 years. This purchase on June 13 was very disappointing and not professional at all (With the exception of the finance/ paperwork guy, Ari, who was fa years. This purchase on June 13 was very disappointing and not professional at all (With the exception of the finance/ paperwork guy, Ari, who was fantastic!). Even though we had an appointment, they were not prepared for us at all. The salesperson, Mary, was confused, kept disappearing and was very slow moving through the process. The manager acted like we were doing her a favor and was really pushing to upsell on the warranty. We are very happy with the car itself and have always had excellent experience with the Koons Tysons Toyota Service Department. I guess we just had the wrong sales staff assigned to us. I would think they would have been a little more on the ball especially with returning loyal customers. More

Thank you Salem for my new 2024 Tacoma sr and Jeffrey for connecting my phone and showing me the features connecting my phone and showing me the features More

Thank you Salem, Jeffrey and Raul, getting a new Toyota was super easy and painless! was super easy and painless! More

Koons was able to replace the tire I damaged as soon as they could get one. They picked up the car and returned it -everything was good. The wheel was scratched and needed to be fixed, on a Tuesday or Thur they could get one. They picked up the car and returned it -everything was good. The wheel was scratched and needed to be fixed, on a Tuesday or Thursday when the wheel guy is there. They picked up the car on the following Tuesday at 8 am and it sat there all day because the guy was sick according to my service rep, who didn’t call until 2:30. The car was returned at 5:30 pm and the outside was filthy. We had to wash it. I was told that if I dropped off the car the following Thursday at 9 am I would be in and out fairly quickly. The car wasn’t ready until 1 pm, because it was humid and there were other cars there because the guy had been out on Tuesday. It looks fine, but I am not happy with the service. More

Thank you Jeffrey and Salem for my new 2019 Toyota Corolla. I am happy with it and Jeffrey did a great job explaining the used vehicle Corolla. I am happy with it and Jeffrey did a great job explaining the used vehicle More

Thank you Salem for getting me my dream car, Toyota Grand Highlander Max. Thank you Jeffrey for introducing me high tech Highlander Max. Thank you Jeffrey for introducing me high tech More

Wonderful experience, awesome customer service James Kim helped me a lot with my car, good dude helped me a lot with my car, good dude More