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Koons Tysons Toyota

Vienna, VA

4.7
1,549 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,549 reviews

September 13, 2024

Thank you Jeffrey for the help on the 2024 Toyota Venza XLE and thank you Ali B for all the hard work in financing More

by Thomas Nickfar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Ali B, Alaaeldin Salem
Sep 16, 2024 -

Koons Tysons Toyota responded

Thomas, we're glad to hear Jeffrey and Ali provided excellent assistance with your 2024 Toyota Venza XLE at Koons Tysons Toyota. Enjoy the new ride!

September 10, 2024

Tha service adviser David Turcios was amazing. Very professional and efficient. The timing of work that he said was accurate, and he recommended me to go to the mall and use the shuttle while I wa More

by Katia P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Turcios
Sep 10, 2024 -

Koons Tysons Toyota responded

Katia, we're delighted to hear that David provided you with such excellent service at Koons Tysons Toyota. Thanks for your continued trust and recommendation!

September 10, 2024

The customer service person is very polite and professional. The facility is very clean and very organized. More

by sj_wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kim
Sep 10, 2024 -

Koons Tysons Toyota responded

Thank you for your kind words! We're glad to hear that our team at Koons Tysons Toyota provided excellent service and maintained a clean, organized facility. We appreciate your feedback!

September 09, 2024

James Kim , He saw that the sensor was inspected that the sensor and the tire was repaired. the hybrid auxiliary battery was replaced. checked for winter for adjust fluids/tire pressures. Mr. Kim let m More

by bblevy07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Garcia put in a new key fob, James Kim
Sep 09, 2024 -

Koons Tysons Toyota responded

Thank you for sharing your experience! We're glad to hear that James Kim provided thorough and attentive service at Koons Tysons Toyota. We'll make sure he knows how much you appreciate his help!

September 06, 2024

Leo Sanchez was very thorough in having everything related to my two issues checked out. One of my issues turned out to be a non-issue, and the other one was taken care of by the work that was perform More

by SCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Sanchez
Sep 09, 2024 -

Koons Tysons Toyota responded

Thank you for sharing your positive experience! We're glad to hear Leo and the Koons Tysons Toyota team took great care of your concerns. We appreciate your support and look forward to assisting you in the future!

August 30, 2024

James Case handled everything for my RAV4 politely, efficiently and quickly. He did extra things to keep me informed. More

by Susan.low.01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boehm, James Case
Sep 03, 2024 -

Koons Tysons Toyota responded

We're delighted to hear that James provided such efficient and polite service for your RAV4 at Koons Tysons Toyota. Thanks for sharing your positive experience!

August 25, 2024

Courteous, quick, and incredibly helpful in determining trade-in value and finding the right car for us. More

by Groocy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Francis, Michael Koi
Aug 26, 2024 -

Koons Tysons Toyota responded

Thank you for sharing your positive experience! We're glad to hear our team at Koons Tysons Toyota was courteous and helpful in finding the right car for you. Enjoy your new ride!

August 19, 2024

Excellent and professional service! I was in and out of the Service Department for my 25,000 servicing in around 30 minutes. Leo was an outstanding Service Representative! More

by craigmetz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Sanchez Five Stars
Aug 20, 2024 -

Koons Tysons Toyota responded

Thank you for sharing your experience! We're delighted to hear that Leo and the Koons Tysons Toyota team provided excellent service during your visit. We appreciate your feedback and look forward to serving you again!

August 18, 2024

I had my 2016 Toyota Camara serviced on 8/16/2024 at Koons Tysons Toyota and had a very satisfied and pleasant experience. The Service Advisor David Turcios is the best! He is not only knowledgeabl More

by Xiuqinchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Turcios
Aug 19, 2024 -

Koons Tysons Toyota responded

Xiuqinchen, we're delighted to hear that David and the team at Koons Tysons Toyota provided such a satisfying service experience for your 2016 Toyota Camry. We appreciate your kind words and look forward to assisting you in the future!

August 14, 2024

I have been taking my 2010 RAV4 to this Tysons Corner VA Toyota Service Center for years. The staff is alway helpful and knowledgeable & the mechanics are very reliable. David was big help the last time I n More

by hgordonsart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez, David Turcios, Muhammad Khan, Mohammed Abdullah
Aug 14, 2024 -

Koons Tysons Toyota responded

Thank you for your continued trust in Koons Tysons Toyota! We're glad to hear that our staff and mechanics have consistently provided reliable service, and we'll be sure to pass along the praise to David. Safe driving!

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