Koons Tysons Toyota
Vienna, VA
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Tha service adviser David Turcios was amazing. Very professional and efficient. The timing of work that he said was accurate, and he recommended me to go to the mall and use the shuttle while I wa Very professional and efficient. The timing of work that he said was accurate, and he recommended me to go to the mall and use the shuttle while I wait. Wonderful idea. Good costumer service, I always go to Koons and he is the service adviser for my car. Recommended 100% More
James Kim , He saw that the sensor was inspected that the sensor and the tire was repaired. the hybrid auxiliary battery was replaced. checked for winter for adjust fluids/tire pressures. Mr. Kim let m the sensor and the tire was repaired. the hybrid auxiliary battery was replaced. checked for winter for adjust fluids/tire pressures. Mr. Kim let me know when my oil should come into Koons on February. Oh, and the light that car shows if there is working properly and it was. He has always explained with my car. He is always the person I go to. More
Leo Sanchez was very thorough in having everything related to my two issues checked out. One of my issues turned out to be a non-issue, and the other one was taken care of by the work that was perform related to my two issues checked out. One of my issues turned out to be a non-issue, and the other one was taken care of by the work that was performed. I've been very pleased with the dealership and the ease of getting appointments. More
Excellent and professional service! I was in and out of the Service Department for my 25,000 servicing in around 30 minutes. Leo was an outstanding Service Representative! I was in and out of the Service Department for my 25,000 servicing in around 30 minutes. Leo was an outstanding Service Representative! More
I had my 2016 Toyota Camara serviced on 8/16/2024 at Koons Tysons Toyota and had a very satisfied and pleasant experience. The Service Advisor David Turcios is the best! He is not only knowledgeabl Koons Tysons Toyota and had a very satisfied and pleasant experience. The Service Advisor David Turcios is the best! He is not only knowledgeable, but also very friendly. He answered all my questions, addresses all my concerns and explained in details about his repairs recommendations. David and the crews did great job and what they did made me happy. I will definately return to him when my car needs nexy service. Thank you,David, for your excellent job. More
I have been taking my 2010 RAV4 to this Tysons Corner VA Toyota Service Center for years. The staff is alway helpful and knowledgeable & the mechanics are very reliable. David was big help the last time I n Toyota Service Center for years. The staff is alway helpful and knowledgeable & the mechanics are very reliable. David was big help the last time I needed work done. More