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Koons Tysons Toyota
Vienna, VA
1,633 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,633 reviews
August 29, 2004
RUN!!!!!! I was there to buy a Corolla and this woman was unbelievable!!! We waited and waited and waited for her to return from dealing with other customers. THEN I asked to speak with someone else and the unbelievable!!! We waited and waited and waited for her to return from dealing with other customers. THEN I asked to speak with someone else and the sales manager accused me of lying about a previous deal (I had the paperwork with me) and then proceed to YEAL at me. She did the same telling me what a GREAT deal I was getting. I have been to FIVE dealerships at this point and this was the WORST More
by shelle74
Employees Worked With
Sunny
July 02, 2004
Sales person left me standing in the showroom for 30 minutes while he went looking for the corolla I wanted to test drive. When he finally returned, he said they didn't have the car on the lot. No apolo minutes while he went looking for the corolla I wanted to test drive. When he finally returned, he said they didn't have the car on the lot. No apology, no effort to help. I complained to the sales manager, who could barely stand to be bothered by my complaint. I guess when you're the largest, high volume toyota dealer on the east coast, you can afford to blow off customers. More
by esheehy
Employees Worked With
2
April 21, 2004
This is one of those kinds of delaers that don't have cars in the showroom any more, so if you want to see one of their cars, you have to walk out to remote lots and examine them, one by one by one., tal cars in the showroom any more, so if you want to see one of their cars, you have to walk out to remote lots and examine them, one by one by one., talking long walks to "get the keys" As for being greeted, we approached the door of the previous showroom, full of salepersons but not clients, from the parking lot only to be asaulted by two people with no dealer insignia asking us if we could be helped. Yeah, but could we go inside please? And do you guys work for Toyota or are you just standing around their lot? <br><br>Do people really buy cars without examining them inside and out from such dealerships?<br><br> More
by DarcarsDirt
