
Koons Tysons Toyota
Vienna, VA
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I have gone to alot of different Toyota dealers throughout the years, but nothing can compare to the service I receive from Koons Toyota in Tysons and from Pete Onderchain. I never have to worry a throughout the years, but nothing can compare to the service I receive from Koons Toyota in Tysons and from Pete Onderchain. I never have to worry about being "taken for a ride". The personnel at Koons Toyota are honest, decent people. They take great lengths in making sure that my Highlander is well taken care of. I highly recommend Pete Onderchain and his staff at Koons Toyota. They are truly the best!!! More
I purchased all my cars from Koons Tysons Toyota and have all my service done there. Aria has taken care of my two Rav4's and Sienna Van for over six years, always able to fix the problem in a timely manner all my service done there. Aria has taken care of my two Rav4's and Sienna Van for over six years, always able to fix the problem in a timely manner, friendly and professional. Thank you Aria. More
The service at this dealership is top notch. I own three Toyota's. Two were purchased at other dealerships and one purchased here. The purchase price was fair, not unbeleivable (everyone deserves to make a Toyota's. Two were purchased at other dealerships and one purchased here. The purchase price was fair, not unbeleivable (everyone deserves to make a living). But all my Toyota's are serviced here. They do excellent work in a timely manner. I've never been disappointed. Pete Onderchain (sp) has been personally involved with two bigger problems that I've had and both times he treated me fairly, quickly, and with the utmost integrity. I highly recommend this dealership and Pete. I won't go anywhere else. More
We are now at cars #4 and #5 serviced by this dealership (a 2003 and a 2007 4Runner V8 limited). We can't say enough good things about Chuck and his crew. So to put it simply, they are "beyond best in cla (a 2003 and a 2007 4Runner V8 limited). We can't say enough good things about Chuck and his crew. So to put it simply, they are "beyond best in class". They bend over backwards to be friendly and accommodating, far beyond what nearly any other service organization has done for us in the past. They are very much oriented to the philosophy of "what's right", rather than "who's right". More
Hands down the best Toyota dealership in the DC area. Always friendly service and competent mechanics. One thing we really like is that the mechanics are very experienced, and I never feel like they are Always friendly service and competent mechanics. One thing we really like is that the mechanics are very experienced, and I never feel like they are trying to "sell up" extra services. Thanks for being consistently the best! More
I took my 2003 4runner to Koons Tyson Toyota to replace a broken 4wd part, and spoke to Jeff Lipscomb. He gave me a reasobable price that was cheaper than other quotes. He was friendly, up front, never press broken 4wd part, and spoke to Jeff Lipscomb. He gave me a reasobable price that was cheaper than other quotes. He was friendly, up front, never pressured me to buy anything, and kept me well imformed of the status of the repair with email updates and phone calls. The entire staff was friendly, courteous and it seems they take pride in their dealership. When I received my vehicle, they had replaced the wipers, topped off the fluids and washed my truck at no extra charge. This was by far the best experience I have had at any dealership. I feel that Jeff, and Koons Tyson Toyota care about their customers, are honest, have fair prices, and do not pressure sell. I am very pleased! More
I had my vehicle serviced with Koons Tyson Toyota on April 28, 2011. I was pleasantly surprised to find their service department was open until 10pm. My service adviser, Fred Davis, was extraordinary. April 28, 2011. I was pleasantly surprised to find their service department was open until 10pm. My service adviser, Fred Davis, was extraordinary. I will continue to use their service department and recommend them to all my friends. More
We were looking for a used Toyota Sienna, and had some pretty strict monthly payment limitations. We began our search online, and went to Koons to look at some Siennas. Our salesperson was very good at pretty strict monthly payment limitations. We began our search online, and went to Koons to look at some Siennas. Our salesperson was very good at listening to our needs and requirements, and was very low pressure, which we really appreciated. At one point, it was noticed that there was a stain on a floor mat, and two or three people examined it. We probably would have made a big deal about it, but we were given a new mat anyway. This attention to detail and focus on customer service and satisfaction is why we always think of Koons first when we're looking for a car. In fact, we'll have our van paid off this summer, and we'll be back to Koons for an upgrade:-) More
Why listen to me... b/c I'm a repeat buyer here, and have received service here for the past 8 years. They've earned my trust and won my business. This is my 7th Toyota in 40 years - a 2011 Hybrid Camry. received service here for the past 8 years. They've earned my trust and won my business. This is my 7th Toyota in 40 years - a 2011 Hybrid Camry. Previous Koons purchase is our 2008 RAV 4. Have had all service these past 8 years on these and a 2003 Camry all done at Koons Tysons Toyota. I do the homework before going anywhere, and when at Koons both you and they get the grade: A+. Their sales staff are attentive, eager to please and motivated. Their service staff listen and I don't have to repeat myself to express what appears the matter when I bring my cars in. Managers are exceptionally caring and willing to help - they want loyal customers. They support their sales and service staff to keep the cost I pay down. Their "100K miles owners specials" and their military discount for service are there for the asking. As a retired navy captain, I appreciate the bargains, and the respect I receive, and I'll continue to sing their praises. Here's an entry from my personal journal from last week when I purchased my 2011 Hybrid Camry, I may not be gifted in verse, so I'm glad I've got a day job, but my sentiments are sincere and true: High on my Hybrid, Crazy ‘bout my Camry, Keepin’ with Koons Driving my car, Flying our flag, singing your praises. This car’s not a drag. She’s a Toy, she’s a joy. She’s the real McCoy, and she makes no noise. She’s my green machine, and on gas she’s lean; low price? Obscene! Got her today; she’s mechanical gray. Watch me drive away. A delight to try it, efficient and quiet; and good for the planet. Buy a hybrid and zoom, and get her at Koons! What did you say man? See young Philip Clayman! Pete Enchelmayer Repeat Koons Customer March 15, 2011 . p.s. email me if you want to chat about the deals and the dealer. I know they truly wanna wow you and cliche as that sounds, they do it and they do it right. enchelmayer@yahoo.com More
I recently sold my vehicle outright to Koons Tysons Toyota. It was a Camry Hybrid that I had owned for 3 years. My husband and I are moving oversees and no longer need the vehicle. The entire staff Toyota. It was a Camry Hybrid that I had owned for 3 years. My husband and I are moving oversees and no longer need the vehicle. The entire staff treated us with the highest level of professionalism. We received "top dollar" for our trade and are tremendously happy. When we return to the US, we plan to purchase our next vehicle from Koons Tysons Toyota. More