Koons Tysons Toyota

Shahzad "Sam" Jawaid is one of the best, most helpful, most knowledgable auto salesmen I've ever encountered. He knew his cars inside and out in great detail and was very helpful in explaining t helpful, most knowledgable auto salesmen I've ever encountered. He knew his cars inside and out in great detail and was very helpful in explaining the cars' many features. Moreover, he was helpful without being "pushy" or high-pressure. He found us a car that had just exactly the features we were looking for. Then, after we purchased the car he helped us to quickly and easily set up some of the car's features such as BlueTooth. My financing was handled by Miguel Sarria, and Miguel did a very good job of getting us through all the paperwork quickly, easily, and seamlessly. Ricky Jacobs, the Sales Manager who oversaw our transaction, was also very helpful and friendly from beginning to end, again without being in the least bit "pushy." All in all, it was a pleasure doing business with this group. As strange as it may sound, we almost feel like "family" now with the members of the Koons sales team we worked with. Sam gave us his cell phone number and encouraged us to call him with any after-purchase questions we have about the car we bought, and I believe he really meant it sincerely. Moreover, I'm confident Sam would be able to answer our questions quickly and correctly. By the way, we were sufficiently pleased with the Koons sales team that before we completed this rating we phoned the dealership to be sure that we had the names all spelled correctly. It is a pleasure to be able to give credit where credit is due. They earned our good ratings. More

We got friendly and highly knowledgeable service from the beginnning. Also the business manager worked with us and gave us the best arrangement to make the full payment the day we picked up the car. Sales p beginnning. Also the business manager worked with us and gave us the best arrangement to make the full payment the day we picked up the car. Sales person, Phillip, was intimately familiar with the prius and its new features and appeared to be genuinely interested in us and the fact that we have been long-term Prius and Matrix owners with Koons. He had a calm, professional manner, not pushy or controlling. We got the feeling that the Koons sales center was hiring a cadre of professionals and training them well. More

My car was towed on monday with oil leakege, but the repair was finished within a day. I was very satisfied with the quick repair. repair was finished within a day. I was very satisfied with the quick repair. More

Friendly persons (one fellow in sales, a second fellow in financial-loan office), no wasting of time (efficient, on-schedule, on-time), no concession on cost (initial offered cost of vehicle was reasonably a financial-loan office), no wasting of time (efficient, on-schedule, on-time), no concession on cost (initial offered cost of vehicle was reasonably attractive but there was no lowering to a more attractive cost) More

I recent bought my third car from Don Evans at Koons. Don's been consistently a great guy to work with, who talks to you about what you need in a car and will take the time to lay out the options for you Don's been consistently a great guy to work with, who talks to you about what you need in a car and will take the time to lay out the options for you. I've never felt pressured working with him and he's been extremely tolerant of working with a family that showed up with all of the kids in tow. If you're going to Koons to look for a car, call ahead and make sure you get to see Don. More

We inquired to purchase a 2011 Used Sienna (rental) from Koons. Before we could get there, the car sold. However, Barrod Jones (our salesman) worked very hard to get us what we wanted at the purchase price Koons. Before we could get there, the car sold. However, Barrod Jones (our salesman) worked very hard to get us what we wanted at the purchase price for the used car. The negotiation was straight forward and honest, salesman were quite friendly (we had a toddler and they bent over backwards to make him happy), and did everything possible to make the experience easy. I would highly recommend this dealer and the salesman. More

Because Don Evans respected me as a customer instead of a person with just money. Don spent many hours working with me making me feel at ease with the dreaded thought of having to go through a normally unpl person with just money. Don spent many hours working with me making me feel at ease with the dreaded thought of having to go through a normally unpleasant experience. Thanks to Don for his friendly personality, knowledge and suggestions. I've never had to deal with this dealership before but so far I will be happy to suggest Koons and Don Evans to anyone with intentions of buying a Toyota. More

Amen and Alejandro were professional and knowledgeable and gave me a reasonable price on my new Rav4. I abhor purchasing cars and dealing with dealerships, but they made the process pretty painless. and gave me a reasonable price on my new Rav4. I abhor purchasing cars and dealing with dealerships, but they made the process pretty painless. More

Extremely knowledgeable, friendly, and helpful personnel; no sales pressure; responded promptly to all our requests and kept us fully informed of the status of our new car's delivery date. We changed the ter no sales pressure; responded promptly to all our requests and kept us fully informed of the status of our new car's delivery date. We changed the terms of our purchase contract after initially signing it and the sales manager processed the changes in conformity with his verbal commitments ahead of time. We were also impressed with the cleanliness and orderliness of and coordination within the dealership. This was a very positive experience, and I would recommend this dealership highly. More

Prior to making my purchase, I researched the vehicle I wanted and looked at several different Toyota dealerships in the area for that vehicle. Based on their internet prices, Koons was very competitive i wanted and looked at several different Toyota dealerships in the area for that vehicle. Based on their internet prices, Koons was very competitive in their pricing for the specific vehicle I was looking for. Upon my arrival at Koons Tysons, I was met by salesman Don Evans, who first took the time to sit down with me and listen to what type of vehicle I was looking for and what features on that vehicle were important to me. Mr. Evans asked me a few questions regarding my primary usage of the vehicle. After Mr. Evans had a good understanding of what I was looking for, he then showed me several models of the vehicle I was looking for. We drove the several different models, and through each test drive, Mr. Evans explained each and every feature the vehicle had to offer. Although the whole process took several hours, Mr. Evans was very patient and pleasant to deal with as he had an answer for all my questions. When I finally decided on which of the models I wanted and the actual negotiations began, Mr. Evans manage to turn the situation into what is usually an unpleasant experience, to the most pleasant car buying experience I have been through. Mr. Evan was never pushy or bothered by counter-offers......the usual car buying banter was never an issue, on the contrary it was calm, civil, professional and in the end, quite rewarding, as I was able to purchase the vehicle I wanted for the price I was looking for. All in all, I believe that Mr. Evans treated me with respect, professionalism and patience. I would and will recommend Mr. Evans at Koons Tyson Toyota to any of my close friends, as I believe they will not be disappointed. More