
Koons Tysons Toyota
Vienna, VA
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We were unsure of the problem when we took the car in. We were unsure of the problem when we took the car in. Pete was very helpful and outlined the possible causes that they would review. After the dia We were unsure of the problem when we took the car in. Pete was very helpful and outlined the possible causes that they would review. After the diagnostics, he communicated the optimal solution and explained it fully in a way that was easy to understand. The work was then done quickly and efficiently. I left more knowledgeable about my vehice and would definitely recommend Tyson's Toyota and Pete. More
Bought a new 2011 Highlander and found that the "selling" experience was outstanding. Louis Castillo was straight forward, direct, and most of all No jerking around. This dealership is across the "selling" experience was outstanding. Louis Castillo was straight forward, direct, and most of all No jerking around. This dealership is across the river from where I live, but in 40 years of buying new cars, I've never had such a good experience. From my "local" Toyota Dealership (only 3 miles from my home) with my last Highlander purchase, what was promised me was NEVER fully given and I vowed never to go back to that place. I can recommend Koons on the sales side without hesitation. Stay tuned for the review after my first service. The new car owner shop review and meet-and-greet with the mechanics was really a nice touch. Got all my questions answered by qualified mechanics from the basic inquiries to technical questions about transmissions etc. We'll see if actual service is just as great (which I expect it to be!). Thanks Koons Team More
The service was excellent. Esp,the salesman was totally helpful and friendly. His name is Muugii. Actually we came there to buy an used car but Muugii could turn us to buy the new one. Finally, we bought t helpful and friendly. His name is Muugii. Actually we came there to buy an used car but Muugii could turn us to buy the new one. Finally, we bought the RAV4 2011 and we feel that it was a good decision. Also the financial person who helped us was outstanding. I would highly recommend this place and the salesman. More
I have gone to alot of different Toyota dealers throughout the years, but nothing can compare to the service I receive from Koons Toyota in Tysons and from Pete Onderchain. I never have to worry a throughout the years, but nothing can compare to the service I receive from Koons Toyota in Tysons and from Pete Onderchain. I never have to worry about being "taken for a ride". The personnel at Koons Toyota are honest, decent people. They take great lengths in making sure that my Highlander is well taken care of. I highly recommend Pete Onderchain and his staff at Koons Toyota. They are truly the best!!! More
I purchased all my cars from Koons Tysons Toyota and have all my service done there. Aria has taken care of my two Rav4's and Sienna Van for over six years, always able to fix the problem in a timely manner all my service done there. Aria has taken care of my two Rav4's and Sienna Van for over six years, always able to fix the problem in a timely manner, friendly and professional. Thank you Aria. More
The service at this dealership is top notch. I own three Toyota's. Two were purchased at other dealerships and one purchased here. The purchase price was fair, not unbeleivable (everyone deserves to make a Toyota's. Two were purchased at other dealerships and one purchased here. The purchase price was fair, not unbeleivable (everyone deserves to make a living). But all my Toyota's are serviced here. They do excellent work in a timely manner. I've never been disappointed. Pete Onderchain (sp) has been personally involved with two bigger problems that I've had and both times he treated me fairly, quickly, and with the utmost integrity. I highly recommend this dealership and Pete. I won't go anywhere else. More
We are now at cars #4 and #5 serviced by this dealership (a 2003 and a 2007 4Runner V8 limited). We can't say enough good things about Chuck and his crew. So to put it simply, they are "beyond best in cla (a 2003 and a 2007 4Runner V8 limited). We can't say enough good things about Chuck and his crew. So to put it simply, they are "beyond best in class". They bend over backwards to be friendly and accommodating, far beyond what nearly any other service organization has done for us in the past. They are very much oriented to the philosophy of "what's right", rather than "who's right". More
Hands down the best Toyota dealership in the DC area. Always friendly service and competent mechanics. One thing we really like is that the mechanics are very experienced, and I never feel like they are Always friendly service and competent mechanics. One thing we really like is that the mechanics are very experienced, and I never feel like they are trying to "sell up" extra services. Thanks for being consistently the best! More
I took my 2003 4runner to Koons Tyson Toyota to replace a broken 4wd part, and spoke to Jeff Lipscomb. He gave me a reasobable price that was cheaper than other quotes. He was friendly, up front, never press broken 4wd part, and spoke to Jeff Lipscomb. He gave me a reasobable price that was cheaper than other quotes. He was friendly, up front, never pressured me to buy anything, and kept me well imformed of the status of the repair with email updates and phone calls. The entire staff was friendly, courteous and it seems they take pride in their dealership. When I received my vehicle, they had replaced the wipers, topped off the fluids and washed my truck at no extra charge. This was by far the best experience I have had at any dealership. I feel that Jeff, and Koons Tyson Toyota care about their customers, are honest, have fair prices, and do not pressure sell. I am very pleased! More
I had my vehicle serviced with Koons Tyson Toyota on April 28, 2011. I was pleasantly surprised to find their service department was open until 10pm. My service adviser, Fred Davis, was extraordinary. April 28, 2011. I was pleasantly surprised to find their service department was open until 10pm. My service adviser, Fred Davis, was extraordinary. I will continue to use their service department and recommend them to all my friends. More