
Koons Tysons Toyota
Vienna, VA
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I purchased a Rav 4 from Koons Tysons Toyota, it was the smoothest transaction I have ever completed. From the salesperson Salem to Suheil Katan and Diane Condrey in the finance department I was treated in smoothest transaction I have ever completed. From the salesperson Salem to Suheil Katan and Diane Condrey in the finance department I was treated in a professional and friendly way. I will recommend this dealership to all my friends. More
I had the best customer service of any customer service I have ever had and from any place. The high quality of service, treatment and care I received from Aria in setting up appointments, while I am at th have ever had and from any place. The high quality of service, treatment and care I received from Aria in setting up appointments, while I am at the Koons Tysons Toyota Scion Service Department, and the follow-up afterwards. He always acts in a professional manner and is very knowledgeable, he explains everything about what the service for my car is and what is being done on it. He pays attention to detail to ensure I have a great service experience - recently the Toyota Parts Department database ID'd the incorrect part and he recognized it as soon as he saw it. The quality of service I receive from Aria is the reason I keep coming back. I would definitely recommend Aria and this dealer to anyone. More
i've got my car from this dealer. i had a great exprerience with them. i love my car and i will definitely recommend this dealer. sales person was very helpful. my car is running good. i am pretty exprerience with them. i love my car and i will definitely recommend this dealer. sales person was very helpful. my car is running good. i am pretty satisfied with my purchase. thank you thank you tysons toyota More
I had the best customer service that any customer deserves to have! I traded-in my used car for a new one, and I was fully satisfied with their used car assessment! Super fast financial transactions deserves to have! I traded-in my used car for a new one, and I was fully satisfied with their used car assessment! Super fast financial transactions too. This dealership was a perfect example of one-stop service. Finally, I would thank the sales person who demonstrated the outstanding professional manner and was knowledgable about what they do. I would definitely recommend this dealer for someone who is considering to purchase a ride. More
I bought a car last year and purchased a new car in April, 2011. The dealer's service was very good and satisfied as always. My 2 friends bought the cars, too. Thank you so much Koons Tysons Toyota tea April, 2011. The dealer's service was very good and satisfied as always. My 2 friends bought the cars, too. Thank you so much Koons Tysons Toyota team. ..... We all love you gyus and wish you all good things.... Oyuna More
My 20 year old son decided to make his first new car purchase. We looked around at many dealers and even one other Toyota dealer before coming to Koons. We ended up purchasing at Koons because of the purchase. We looked around at many dealers and even one other Toyota dealer before coming to Koons. We ended up purchasing at Koons because of the salesman, Don Evans. Christopher decided on a Toyota Tacoma but the dealer at the first Toyota dealership prevented him from purchasing there. Don Evans was a joy to work with and took his time with us to explain everything. It was a comfortable experience and Chris is thrilled! Thanks to Don! More
This wasmy second purchase from this dealer and this sales[erson--it was all originally via the internet and he made promises and price offerings--and he delivered 100% as promised. I wa floored. I went sales[erson--it was all originally via the internet and he made promises and price offerings--and he delivered 100% as promised. I wa floored. I went in ready to scream and shout and instead my wife who knows my temper said--"well you just found a sales person who knows what his proiduct is, told you squarely what the deal would be and then came through with what was promised...so sign the darn agreement and let me get my new car home." SO we bought her a CAMRY HYBRID (2010) My 1999 Toyota camry began to need repairs---seriously, between purchase and now onl;y changed the oil etc., so I decided call Don and well he did it again.. I said I cannot spend more than "X" since I am retired and he delived exactly what I wanted with zip-zero down... Don is an exceptional salesperson- actually a very rare sales person--honest, friendly and genuine, so why did I go to the daler? Because of the salesman...now if he would only relo to Florida.... More
I just purchased Toyota Corolla couple weeks ago. It was a great experience for me. Service was quick and great.I got a great deal and salesman was a pretty friendly and good. I already planning to buy an a a great experience for me. Service was quick and great.I got a great deal and salesman was a pretty friendly and good. I already planning to buy an another car from this dealership. I would recommend this dealership people who wants to buy a good car with great price. More
I scheduled an appointment to meet with the sales rep who had answered some email questions of mine. I gave him my model and vin ahead of time so that he could have the paperwork drawn up. It was a lease buy had answered some email questions of mine. I gave him my model and vin ahead of time so that he could have the paperwork drawn up. It was a lease buyout, and I walked in with financing, so this should not have been a difficult process. It was a nightmare. He made me wait while he tried to gather the papers, not seeming to know how to complete the transaction, and then padded the sales number by $500 for no discernible reason. I noticed the problem when I finally was able to sit down with the financing guy- who did do wonders and got me an even better rate, so good on him- but as I crunched the numbers, I confronted them on the $500 pad. The salesman tried to explain it away by saying that it's a buyout fee. It's not on my lease. So I said fine, I'll pay it if you make it a line-item on the finance sheet (they were trying to make it the starting purchase price). Both the finance guy and the salesman left the room, but not before the salesman tried to get the finance guy to agree that it's just a "buyout fee" and that I had already agreed to the number. They walked out and a manager walked in, one-lined the salesman's "mistake," and gave a quick apology before running out the door. I could hear him yelling at his guys to "close the deal." what a scam. I got a reasonable deal on my car but only after 3 hours and their attempt to take me for a ride. stay away from this place if you can help it. More
I purchased Camry here. Also I ordered factory-style navigation for my car. Due to my sales-person it was installed surprisingly very quickly - in just a couple of weeks after I payed for it! Do you bel navigation for my car. Due to my sales-person it was installed surprisingly very quickly - in just a couple of weeks after I payed for it! Do you believe it? But it is true! I think any other dealer would do it within a month or two! But not in case of Koons Tysons Toyota and Charlie London!!! Just imagine! You buy 2009 Toyota Camry, pay for factory navigation, wait for as low as two weeks and bingo! You've got factory navigation 2011! With SD-card (WOW!) and USB on it (which 2009 model doesn't have as Charlie said)! Unbelievable? Yes! But the dreams come true in Koons Tysons Toyota (at least if your sales-person is Charlie London). So if you're in doubt about which dealer to choose - don't wait! Call Koons Tysons Toyota right now! And ask Charlie London if it's possible and everything will be OK. Great job guys! I'd like to buy one more car from you (that blue Avalon with nav and all other options) but I'm afraid I cannot afford it right now :( Thanks for cooperation! More