Koons Tysons Toyota

Mr.Haile is a very professional car sales man, courteous and honest to me as a customer. He presented what he promised came with great result great results. He guided me through the whole process as far as and honest to me as a customer. He presented what he promised came with great result great results. He guided me through the whole process as far as the demo, warranties, and services with Koons Auto dealership. I thank him for a great assistance. More

Prior to making my purchase, I researched the vehicle I wanted and looked at several different Toyota dealerships in the area for that vehicle. Based on their internet prices, Koons was very competitive i wanted and looked at several different Toyota dealerships in the area for that vehicle. Based on their internet prices, Koons was very competitive in their pricing for the specific vehicle I was looking for. Upon my arrival at Koons Tysons, I was met by salesman Don Evans, who first took the time to sit down with me and listen to what type of vehicle I was looking for and what features on that vehicle were important to me. Mr. Evans asked me a few questions regarding my primary usage of the vehicle. After Mr. Evans had a good understanding of what I was looking for, he then showed me several models of the vehicle I was looking for. We drove the several different models, and through each test drive, Mr. Evans explained each and every feature the vehicle had to offer. Although the whole process took several hours, Mr. Evans was very patient and pleasant to deal with as he had an answer for all my questions. When I finally decided on which of the models I wanted and the actual negotiations began, Mr. Evans manage to turn the situation into what is usually an unpleasant experience, to the most pleasant car buying experience I have been through. Mr. Evan was never pushy or bothered by counter-offers......the usual car buying banter was never an issue, on the contrary it was calm, civil, professional and in the end, quite rewarding, as I was able to purchase the vehicle I wanted for the price I was looking for. All in all, I believe that Mr. Evans treated me with respect, professionalism and patience. I would and will recommend Mr. Evans at Koons Tyson Toyota to any of my close friends, as I believe they will not be disappointed. More

I shopped for my 2011 Rav4 everywhere before coming to Koons. The Dealership experience and the customer service from Seneca specifically is outstanding. I can't tell you enough what a difference it Koons. The Dealership experience and the customer service from Seneca specifically is outstanding. I can't tell you enough what a difference it makes to trust who you buy from these days. We bought two cars in one week one for me and one for my boyfriends brother because the deal from Koons was the best in three states and the transaction was flawless. I flew in from Georgia and Ralph drove up from Suffolk Virgina. In the days of false promises and the Internet I can tell you you won't be disappointed if you don't meet Seneca until you are ready to sign the paperwork. He is straight forward and honest and you feel like he really cares about you. Maryann Trono Pella Windows and Doors More

I am a customer of this location for more than 13 years and always worked with Aria Moshrefi who always make sure you are satisfied with work %100. His personality abd being a caring person is the reason I and always worked with Aria Moshrefi who always make sure you are satisfied with work %100. His personality abd being a caring person is the reason I always go back to this location. I hope he stays happy with his job so he never think about leaving this dealership. More

My son and I visited several dealerships before visiting Koons Tysons Toyota. We met Haile, discussed our requirements and he showed us several cars which we would consider. As we were leaving he asked if Koons Tysons Toyota. We met Haile, discussed our requirements and he showed us several cars which we would consider. As we were leaving he asked if we knew George O'Connor's son on same varsity team; of course we did. George called us, said he understood our needs and would call us when he saw a good match. Two days later George called on a good trade-in. Car was excellent, fit our needs prefectly, and we purchased immediately. Haile was responsive and George was extremely helpful. I highly recommend their services. More

The Koons Tysons Toyota dealership MUST be one of the best in the area. I have received nothing short of EXCEPTIONAL customer service for the past decade. I own a 2003 Toyota Corolla and I always take best in the area. I have received nothing short of EXCEPTIONAL customer service for the past decade. I own a 2003 Toyota Corolla and I always take my car for service to this dealership. Aria provides the best customer service. A relationship has been established and its nice to take your car in for service and the folks that work there greet you by name and know you as a repeat customer. They are extremely friendly and helpful. I had to take my car in for regular maintenance last month (oil change, routine check up) and the mechanic made some recommendations. I needed brakes and some new filters. Aria explained the recommendations to me (as always) and let me know what I needed, to ensure I had safe and reliable transportation. I was able to catch a shuttle to my place of employment while my car was being serviced. The repairs were done in a timely manner and I was on the road again before the end of my business day. I contacted the dealership about getting a ride to pick up my car when it was ready and it was not a problem. I feel like on any given day, I am the only customer there, based on how attentive Aria is to my needs. The customer service even extended to washing my car for me! Great customer service at this dealership!!! Aria is always flexible in accomodating my schedule for service. On a scale on 1 - 10, I would rate Aria a 15!! His customer service is extraordinary. I would highly recommend this dealership to others (and I have done so). Thank you for allowing me to share. More

I realized that my 3-year lease was about up. I knew what car I wanted next and called the dealership from a long drive on a Friday, and learned about their selection, availability etc. As we agreed, they di car I wanted next and called the dealership from a long drive on a Friday, and learned about their selection, availability etc. As we agreed, they did some additional checking and called me back a few minutes later with information on price and a car they could get from another dealership that fit my preferred selection. I ended up agreeing to lease a new car while on that long drive to a weekend business meeting and, after the weekend, went to the dealership to get it on Monday evening. The car was there and ready, the paperwork was pre-prepared and ready for signing, informative and helpful staff sat in the car with me to show me new features, and every aspect of that one and only visit to acquire the car went quickly and pleasantly, including the return of the prior leased car. All in all, the dealership was as helpful, responsive, convenient, and professional as could be. More

This was the fourth dealership we had visited to replace my still-functional but aging 1997 Subaru Outback AWD wagon. I needed AWD to get up our hill in winter. I had actually come down to a Honda CR-V o my still-functional but aging 1997 Subaru Outback AWD wagon. I needed AWD to get up our hill in winter. I had actually come down to a Honda CR-V or a Toyota RAV4 during a visit to CarMax (Dulles). Had I taken better notes, I could have made up my mind then. While the saleman spent about 3 hours with us, it was mostly outside. Inside the showroom, we sat in about 3 different cubicles talking about vehicles and finance. CarMax seemed hectic and my wife and I do not like to settle deals in a hectic atmosphere. We went to Koons Tysons Toyota partly because my wife bought and maintains her Highlander there. Koons won our business because they READ our email carefully as to what we were looking for (used AWD <30K mi <$20K, white or light color) and had suitable cars ready to show us. They also mirrored back what they understood during our discussions to confirm we stayed on the same page. Communication was excellent, *****. I picked the Honda because of driving feel. I've been happy as I learn more from the manual. More

Highly recommended to purchase your next vehicle from Koons Tyson Toyota.I have purchased 2011 Camry, the dealership/sales /financial staff made the purchase simple, straightforward and uncomplicated. I Koons Tyson Toyota.I have purchased 2011 Camry, the dealership/sales /financial staff made the purchase simple, straightforward and uncomplicated. I told to Moogy what i wanted and he found the vehicle at a price i was satisfied with.He worked with me to make sure things were expedited. Thank you very much Koons Tyson Toyota. More

Recently had my car serviced by Koons Tysons Toyota Scion with a wonderful experience. They were able to perform a safety inspection and emmissions in very little time. Their friendly staff was great help a with a wonderful experience. They were able to perform a safety inspection and emmissions in very little time. Their friendly staff was great help and even washed my car for me! Would highly recommend this dealership to anyone. More