
Koons Tysons Toyota
Vienna, VA
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My wife and I were shopping for a minivan and had decided on either a Toyota Sienna or a Honda Odyssey. Since we keep cars forever (13 and 10 years currently), we are very particular about what we want. Sa on either a Toyota Sienna or a Honda Odyssey. Since we keep cars forever (13 and 10 years currently), we are very particular about what we want. Sam and Phil helped us with the Sienna, including allowing us to take one home overnight for evaluation. Both of them are extremely knowledgeable about their product and the competition, able to point out specific differences and answer all my questions (and those they didn't know, found out the answer). In the end, we were more comfortable with the Honda and it better fit our needs, but I would not hesitate to recommend Sam and Phil if you are shopping a Toyota. More
This was my first Toyota experience buying a Prius. I never felt pressured at any point and had the best sales person I've ever had when purchasing a car. Don Evans is a true professional and knows his p never felt pressured at any point and had the best sales person I've ever had when purchasing a car. Don Evans is a true professional and knows his product inside and out. I would recommend him anytime. He went over every detail on the Prius and answered any questions we had. More
Great experience. No hassle sale, upfront price from online. I really appreciate that AJ also established the additional closing fees right away to avoid any surprises. He was friendly and easy to deal online. I really appreciate that AJ also established the additional closing fees right away to avoid any surprises. He was friendly and easy to deal with. He came and picked me up in the car. Highly recommended. More
Haile and Aman were very professional and made the buying process easy. From the time we arrived till we left it was very easy and straight forward. I would definitely recommend koons tysons toyota to family process easy. From the time we arrived till we left it was very easy and straight forward. I would definitely recommend koons tysons toyota to family and friends. Koons Tysons is the way to go. Thank you Haile. More
Mr. Jeter was very nice and knowledgeable about the pre-owned vehicle we were specifically looking at, and answered all our questions about that vehicle--didn't try to steer us to another vehicle. This pre-owned vehicle we were specifically looking at, and answered all our questions about that vehicle--didn't try to steer us to another vehicle. This vehicle, a Trailblazer, was the one we targeted. We enjoyed talking to Mr. Jeter, and he brought me some water, a very nice touch. And the finance guy (I didn't get his card, so that's why I'm more vague) was very nice and NOT PUSHY--that really turns us off (pushy people), and answered our questions patiently and gave us several scenarios (amounts, etc.). So everyone was nice, and I wouldn't hesitate to return there if there's another vehicle we're interested in the future. More
I went to Koons Toyota this morning with a price quote I went to Koons Toyota this morning with a price quote from a nearby competitor for 4 new tires and 4 wheel alignment for my 2006 Toyota Highlander. I went to Koons Toyota this morning with a price quote from a nearby competitor for 4 new tires and 4 wheel alignment for my 2006 Toyota Highlander. I also wanted to tell someone that I had twice asked Koons by email for a quote for the tires and did not receive a response. When I mentioned this to the lady by the door, she suggested I speak to Chuck Watts. (I am sorry I did not get her name but she was on duty at about 8:45 AM today 16 May) Chuck had someone in his office but immediately gave me his attention. When I explained about the lack of response to my emails he was very understanding and helpful. He immediately took me to Aria Moshrefi. Aria did an absolutely outstanding job. He quickly gave me a quote better than the competitor and assured me I could get the work done today if I got the car in by 4 PM. Unfortunately I was not able to get the car back by 4 PM but when I arrived at 4:45 Aria was there to help. He was also still on duty at about 8 PM when I returned to pick up my car. I cannot speak highly enough about his knowledge and his helpful attitude. I could not have asked for better service. His type of service is unfortunately somewhat rare today but he made my day. When I need service again I will return to Koon's knowing you have people like Aria working for you. Brian J. O'Connor More
I was attached to my neighborhood dealer and was somewhat skeptical about going to a new dealer (who was much larger than I was accustomed to). However, these people treated me like family. They were very fr skeptical about going to a new dealer (who was much larger than I was accustomed to). However, these people treated me like family. They were very friendly and personable, and I got exactly what I wanted in a new car at a very good price. They even threw in a couple of extra options that I wanted and gave me a gift certificate for their parts department. My salesperson, Kader, helped me tremendously. He very patiently explained everything I needed to know about my new car and answered all of my questions. He called me numerous times to make sure I was happy with my car and even put the tags on for me. Their sign says, "We're gonna WOW 'ya," and that's exactly what they did. More
I purchased a Rav 4 from Koons Tysons Toyota, it was the smoothest transaction I have ever completed. From the salesperson Salem to Suheil Katan and Diane Condrey in the finance department I was treated in smoothest transaction I have ever completed. From the salesperson Salem to Suheil Katan and Diane Condrey in the finance department I was treated in a professional and friendly way. I will recommend this dealership to all my friends. More
I had the best customer service of any customer service I have ever had and from any place. The high quality of service, treatment and care I received from Aria in setting up appointments, while I am at th have ever had and from any place. The high quality of service, treatment and care I received from Aria in setting up appointments, while I am at the Koons Tysons Toyota Scion Service Department, and the follow-up afterwards. He always acts in a professional manner and is very knowledgeable, he explains everything about what the service for my car is and what is being done on it. He pays attention to detail to ensure I have a great service experience - recently the Toyota Parts Department database ID'd the incorrect part and he recognized it as soon as he saw it. The quality of service I receive from Aria is the reason I keep coming back. I would definitely recommend Aria and this dealer to anyone. More
My 20 year old son decided to make his first new car purchase. We looked around at many dealers and even one other Toyota dealer before coming to Koons. We ended up purchasing at Koons because of the purchase. We looked around at many dealers and even one other Toyota dealer before coming to Koons. We ended up purchasing at Koons because of the salesman, Don Evans. Christopher decided on a Toyota Tacoma but the dealer at the first Toyota dealership prevented him from purchasing there. Don Evans was a joy to work with and took his time with us to explain everything. It was a comfortable experience and Chris is thrilled! Thanks to Don! More